iTunes asking you for a backup password, but convinced you never set one? We may have the trick to help you get your backup restoring, or to disable the encryption option in iTunes.
We see some iPhone, iPad, and iPod Touch backups encrypted with a "blank" password. We believe that the blank password was set by some third-party backup software. Once that blank password is set, it is stuck there, because the backup password is a setting is stored on the iPhone and used with any computer or backup software you use. But, iTunes won't let you enter a blank password when trying to restore or turn off encryption... except if you get sneaky.
Bring up the password dialog box for whatever need you have, whether that be restoring or disabling encryption.
When you see the password dialog box, from the Edit menu, select "Emoji & Symbols". (From time to time, there is a large lag for my Emoji & Symbols window to load. A few times I had to select it in the menu a second time for the window to appear.)
If it looks like this condensed window, select the window-y icon in the upper right to expand the window.
Select the ISO-8859-1 category from the left column.
Close your Characters window because it's likely a bit buggy now (no joke.)
Reopen the Special Characters window from the iTunes Edit menu again. ISO-8859-1 should still be the category selected, if not, select it.
Double-click the very first (topmost and leftmost) box from the ISO-8859-1 category, and you should get a single character in your iTunes password box now. Press ok and cross your fingers.
Bring up the password dialog box for whatever need you have, whether that be restoring or disabling encryption.
When you see the password dialog box, from the Edit menu, select "Special Characters". (From time to time, there is a large lag for my Special Characters window to load. A few times I had to select it in the menu a second time for the window to appear.)
Select the ISO-8859-1 category from the left column. Close your Special Characters window because it's likely a bit buggy now (no joke.)
Reopen the Special Characters window from the iTunes Edit menu again.
Double-click the very first (topmost and leftmost) box from the ISO-8859-1 category, and you should get a single character in your iTunes password box now. Press ok and cross your fingers.
I haven't quite figured this one out yet, my efforts to get a null character into the clipboard and paste into iTunes aren't bearing fruit yet. Suggestions are VERY welcome, please leave us a comment. Likewise, if you're looking for this solution on windows, leave us a comment (with what version of Windows you are using) so we know to redouble our efforts.
You can also try just pressing the "Ok" button when prompted for your backup password in any of our software to test the blank password on that backup. I like to use Decipher Backup Browser for testing passwords.
A few years ago, the backup password dialog box in iTunes was somewhat confusing. Many people thought iTunes was asking for the iPhone's lock screen passcode. If you haven't tried already, try some of your iPhone lock screen passwords (current and former) to see if they unlock the backup.
Try some of your older passwords, since as we discussed above, this is a setting that gets carried with the iPhone after it's set. If you're like me, you didn't use a very secure password for this a few years ago, because it didn't seem very important. (Oh how times have changed!)
We have entire FAQ post dedicated to ideas to help you remember your iPhone backup password. Be sure to check that out also!
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