Decipher Tools Blog

Decipher Tools Blog

News about all things iOS, especially backup, recovery, and forensics. Upcoming features for Decipher TextMessage, Decipher Backup Repair, Decipher VoiceMail, and Decipher Backup Browser.

Can You Restore an iOS 11 Backup to iOS 10?

Kelly Wilkerson | June 19, 2017 at 02:25 PM | categories: data recovery, iphone, updates | View Comments

Now that the iOS 11 developer preview is out, we've gotten a few emails about restoring a backup made with iOS 11 to a device running iOS 10.3.2. Presumably this [... Click here to read full post.]

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How to Export iPhone Text Messages as a PDF Document

Jay W. | June 18, 2017 at 11:25 AM | categories: iphone | View Comments

Since we do a lot of work with iPhone data, we're often asked how to save text messages and iMessages as a PDF. You may want to archive your text [... Click here to read full post.]

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How to Print iPhone Text Messages

Kelly Wilkerson | June 11, 2017 at 12:15 PM | categories: iphone | View Comments

You may need to print your iPhone text messages for a court case, immigration documentation, or just to have a memento of a lovely conversation you have on your iPhone, [... Click here to read full post.]

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How to Save iPhone Text Messages to Your Computer

Kelly Wilkerson | June 02, 2017 at 03:45 PM | categories: iphone | View Comments

Saving text messages to your computer is a great way to preserve memories, free up space on your iPhone, or make sure that you've got a backup of important conversations. [... Click here to read full post.]

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How to Recover Deleted Text Message Attachments

Kelly Wilkerson | May 30, 2017 at 03:10 PM | categories: data recovery, iphone | View Comments

When you delete a text message or iMessage on an iPhone, the iPhone Messages app deletes the message text itself from a database and then deletes the attachment files. Occasionally, [... Click here to read full post.]

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Why Does my iPhone Screen Drag Down to Half Screen Sometimes?

Kelly Wilkerson | May 27, 2017 at 09:35 AM | categories: iphone | View Comments

My friend texted me recently asking one of those good iPhone questions that is difficult to search for: “Sometimes when I swipe my home button a few times, the screen [... Click here to read full post.]

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How to Fix the iPhone Disconnected Error During Backup or Restore in iTunes

Kelly Wilkerson | May 24, 2017 at 01:15 PM | categories: itunes, iphone | View Comments

If you're getting an error in iTunes that your iPhone “disconnected” during a backup or restore, this essentially means that the backup or restore stopped when iTunes didn't expect it [... Click here to read full post.]

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Divorce or Separation Process - Instructions to Save and Print Text Messages

Jay W. | May 22, 2017 at 02:00 PM | categories: iphone | View Comments

Anyone who has been through a divorce or separation knows that it’s one of the most stressful circumstances that any individual can experience during the course of their lifetime. Even [... Click here to read full post.]

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How to Fix a Corrupted Backup in iTunes

Kelly Wilkerson | May 21, 2017 at 12:30 PM | categories: iphone | View Comments

iTunes reports many iPhone, iPad, and iPod Touch backup-related errors in the same two ways: "iTunes could not back up the device type and name because the backup was corrupt [... Click here to read full post.]

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How to Fix a Corrupt iPhone Backup

Kelly Wilkerson | May 12, 2017 at 10:35 AM | categories: data recovery, itunes, iphone | View Comments

This blog post is all about fixing the error iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored. [... Click here to read full post.]

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How to Recover Deleted Photos from an iPhone

Kelly Wilkerson | May 05, 2017 at 02:30 PM | categories: data recovery, iphone | View Comments

Unfortunately, if you're reading this, you've probably lost or accidentally deleted pictures from your iPhone. First, we're sorry to hear that! Next, let's try everything we can to help you [... Click here to read full post.]

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Documenting Text Messages for Trial or Legal Matters

Jay W. | May 02, 2017 at 02:45 PM | categories: iphone | View Comments

Attorneys and clients often find themselves needing to accurately document and print out text messages for court or legal proceedings. Each year there are millions more legal cases where text [... Click here to read full post.]

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How to Recover Deleted iPhone Text Messages

Kelly Wilkerson | April 29, 2017 at 07:30 PM | categories: data recovery, itunes, iphone | View Comments

One of the great things about working on Decipher TextMessage is that I often get to help people recover very precious data, such as text messages that were accidentally deleted [... Click here to read full post.]

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How Senators and Congressmen Save and Manage Their iPhone Text Messages

Jay W. | April 28, 2017 at 09:00 AM | categories: iphone | View Comments

An increasing number of juristictions require politicians, lobbyists, and other governement officials to accurately document and save all mobile message communications. Whenever there is any political investigation or Washington D.C. [... Click here to read full post.]

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How to See What Version of an iPhone App You Have

Kelly Wilkerson | April 26, 2017 at 02:30 PM | categories: iphone | View Comments

Today an app developer asked me an interesting question: “How do you find out what version of an app you're running?” Here's the short and most reliable way to check: [... Click here to read full post.]

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How to Install an SSL Certificate on Google App Engine

Kelly Wilkerson | April 18, 2017 at 03:00 PM | categories: development, website/seo | View Comments

One of my favorite blog posts of all time was "The Undocumented Guide to Using SSL on Google App Engine" which was on a blog called Neutron Drive Blog. Every [... Click here to read full post.]

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How to Fix iPhone Personal Hotspot Bugs

Kelly Wilkerson | April 15, 2017 at 10:40 AM | categories: iphone | View Comments

I use my iPhone's personal hotspot feature just about every day, for my laptop when I'm out, or for my kids to stream videos on their iPads. I also typically [... Click here to read full post.]

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Do UK Mobile Networks let me save or export my iPhone text messages?

Jay W. | April 11, 2017 at 02:45 PM | categories: iphone | View Comments

Here at Decipher Tools Headquarters, we often receive emails from iPhone users in the United Kingdom inquiring whether their mobile phone network or carrier backs up or saves copies of [... Click here to read full post.]

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Forgotten or Unknown iTunes Backup Password: How to Try a Blank Backup Password in iTunes

Kelly Wilkerson | March 28, 2017 at 02:15 PM | categories: itunes, iphone | View Comments

iTunes asking you for a backup password, but convinced you never set one? We may have the trick to help you get your backup restoring, or to disable the encryption [... Click here to read full post.]

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How to Back Up iBooks PDFs

Kelly Wilkerson | March 17, 2017 at 07:45 AM | categories: itunes, iphone | View Comments

I do some serious PDF hoarding in the iBooks app on my iPhone. Calendars, e-books, flyers, things I loved reading and want to read again, things I want to love [... Click here to read full post.]

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