Decipher Tools Blog

This morning my husband's iPhone 6 Plus stopped playing text tones. The ringer worked fine, but all of the text tones just vibrated, even while trying to change the tone [... Read more about iPhone Text Tones are All Silent]

If the day comes that you need a hard copy record of your SMS or iMessage conversations, the question is simple: How do I print iPhone text messages? There are [... Read more about How to Print Text Messages from iPhone]

Across the world each day in 2019 there many thousands of mobile phone users that suddenly have a need to save and print text messages for court, trial, or their [... Read more about How to Print Text Messages for Court - Android or iPhone]

If you're getting an error in iTunes that your iPhone “disconnected” during a backup or restore, this essentially means that the backup or restore stopped when iTunes didn't expect it [... Read more about How to Fix the iPhone Disconnected Error During Backup or Restore in iTunes]

Tutorial Goal This tutorial will give you an easy step-by-step guide on how to save and export your text messages and attachments (photos/videos) from your iPhone to your computer. After [... Read more about Saving Text Messages to Computer - Tutorial for Mac and Windows]

Have you ever wondered how to save your iPhone text messages as a PDF document and print them out? Well today we're going to show you the quick steps on [... Read more about How to Export iPhone Text Messages as a PDF Document]

My friend texted me recently asking one of those good iPhone questions that is difficult to search for: “Sometimes when I swipe my home button a few times, the screen [... Read more about Why Does my iPhone Screen Drag Down to Half Screen Sometimes?]

Attorneys and clients often find themselves needing to accurately document and print text messages for court, mediation, or legal proceedings. Each year there are millions more legal cases where text [... Read more about Documenting Text Messages for Trial or Legal Matters]

I've been helping my husband track down an issue where he wasn't getting any subscription status notifications from Apple for his app. We reviewed the SSL certificate requirements, could navigate [... Read more about (Fixed) App Store Connect Subscription Status URL Not Working/Never Called]

Recently I helped a customer fix a software glitch with their iPhone wifi, where the wifi switch often wouldn't turn on. Or, the wifi would appear to be on and [... Read more about iPhone WiFi Switch Won't Turn On | iPhone Disconnects from WiFi]

A bug I've seen for several years on my iPhones 7/8/XS is that my iPhone personal hotspot network isn't appearing (not discoverable) to other devices. This post is about my [... Read more about How to Fix iPhone Personal Hotspot Bugs]

As of March 2018, Apple had 52% of the mobile phone market share in the UK. That's a lot of iPhone users! Every year here at Decipher Tools headquarters, iPhone [... Read more about Do UK Mobile Networks Let Me Export or Save Text Messages on iPhone?]

Today's instructions are designed to help any iPhone user quickly search both their iPhone and iTunes backup to see if lost or deleted photos are recoverable. Every year, our Decipher [... Read more about How to Recover Deleted Photos on iPhone - Mac or Windows]

You may need to print text messages from an iPhone for a court case, immigration documentation, or just to have a memento of a lovely conversation you have on your [... Read more about Two Methods to Print Text Messages from iPhone XS/X/8/7/6]

If you're getting an error making it so you cannot restore a backup to your iPhone, there are a few possible causes: There are some communication errors in the iTunes [... Read more about Cannot Restore a Backup to an iPhone - How to Fix The Backup]

Government agencies on federal, state, and local / city levels have seen a noticeable increase in the amount text messages exchanged in the workplace. Whether a government employee is using [... Read more about Solutions for Government Agencies to Capture and Save Text Messages]

Overview Over the last 20 years, communicating via text messages has increased dramatically in all corners of the world. Over 18 billion text messages are sent each day globally! With [... Read more about How To Convert and Save Text Messages as an Email document - Mac or Windows]

If your friends and family are telling you that your text messages are coming from your email address instead of your phone number, the culprit is likely in your iPhone [... Read more about Sending iMessages From Your Email Address Instead of Phone Number? Here's How to Stop That]

iTunes has an option called "Sync with this iPhone over Wi-Fi", that allows you to interact with your iPhone (or iPad/iPod Touch) in iTunes without having the device plugged into [... Read more about How to Make Backups of Your iPhone via Wifi]

I ran into an interesting macOS error while working with a customer a couple of weeks ago. I didn't find a lot of good search results addressing the issue, so [... Read more about macOS Error Opening .dmg Disk Image - No Mountable File Systems]