How to Prepare and Send your iPhone Text Messages to your Lawyer

Kelly Wilkerson
August 15, 2017 at 11:45 AM
Categories: iphone | View Comments

If you're working remotely with your attorney, you may need to independently save your iPhone text messages and iMessages and send them electronically to your lawyer. Here is our step-by-step [... Click here to read full post.]

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iTunes Sync vs Backup - How to Ensure you Keep Your Data

Kelly Wilkerson
August 12, 2017 at 03:05 PM
Categories: itunes, iphone | View Comments

I've been working with iPhone data for several years. I love it, because I get to help people recover valuable and sentimental data every day (like photos of newborn babies, [... Click here to read full post.]

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Saving Text Messages to Computer - Tutorial for Mac and Windows

Jay W.
August 11, 2017 at 02:09 PM
Categories: iphone | View Comments

Tutorial Goal The goal of this tutorial is to give you a quick step-by-step guide on how to save and export your text messages and attachments (photos/videos) from your iPhone [... Click here to read full post.]

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How to Fix a Corrupt Backup in iTunes

Kelly Wilkerson
August 07, 2017 at 03:45 PM
Categories: iphone | View Comments

iTunes reports many iPhone, iPad, and iPod Touch backup errors in the same two ways: "iTunes could not back up the device type and name because the backup was corrupt [... Click here to read full post.]

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How to Fix the iPhone Disconnected Error During Backup or Restore in iTunes

Kelly Wilkerson
August 03, 2017 at 10:00 AM
Categories: itunes, iphone | View Comments

If you're getting an error in iTunes that your iPhone “disconnected” during a backup or restore, this essentially means that the backup or restore stopped when iTunes didn't expect it [... Click here to read full post.]

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iPad or iPhone Sound Stuck on Headphone Volume?

Kelly Wilkerson
July 21, 2017 at 01:00 PM
Categories: iphone | View Comments

Last night my son complained that our iPad's sound stopped working. When I took a look, I realized that when I tried to change the volume, the volume bar always [... Click here to read full post.]

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Problems with iCloud Backups

Kelly Wilkerson
July 02, 2017 at 04:15 PM
Categories: iphone | View Comments

I love using iCloud as a secondary backup mechanism (that makes it a backup backup-mechanism?) It's automatic, so it's a nice little cushion of safety should I ever need it. [... Click here to read full post.]

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How to Back Up iBooks PDFs

Kelly Wilkerson
June 29, 2017 at 04:20 PM
Categories: itunes, iphone | View Comments

I do some serious PDF hoarding in the iBooks app on my iPhone. Calendars, e-books, flyers, things I loved reading and want to read again, things I want to love [... Click here to read full post.]

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Documenting Text Messages for Trial or Legal Matters

Jay W.
June 27, 2017 at 04:45 PM
Categories: iphone | View Comments

Attorneys and clients often find themselves needing to accurately document and print out text messages for court or legal proceedings. Each year there are millions more legal cases where text [... Click here to read full post.]

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Can You Restore an iOS 11 Backup to iOS 10?

Kelly Wilkerson
June 19, 2017 at 02:25 PM
Categories: data recovery, iphone, updates | View Comments

Now that the iOS 11 developer preview is out, we've gotten a few emails about restoring a backup made with iOS 11 to a device running iOS 10.3.2. Presumably this [... Click here to read full post.]

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How to Export iPhone Text Messages as a PDF Document

Jay W.
June 18, 2017 at 11:25 AM
Categories: iphone | View Comments

Since we do a lot of work with iPhone data, we're often asked how to save text messages and iMessages as a PDF. You may want to archive your text [... Click here to read full post.]

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How to Print iPhone Text Messages

Kelly Wilkerson
June 11, 2017 at 12:15 PM
Categories: iphone | View Comments

You may need to print your iPhone text messages for a court case, immigration documentation, or just to have a memento of a lovely conversation you have on your iPhone, [... Click here to read full post.]

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How to Save iPhone Text Messages to Your Computer

Kelly Wilkerson
June 02, 2017 at 03:45 PM
Categories: iphone | View Comments

Saving text messages to your computer is a great way to preserve memories, free up space on your iPhone, or make sure that you've got a backup of important conversations. [... Click here to read full post.]

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How to Recover Deleted Text Message Attachments

Kelly Wilkerson
May 30, 2017 at 03:10 PM
Categories: data recovery, iphone | View Comments

When you delete a text message or iMessage on an iPhone, the iPhone Messages app deletes the message text itself from a database and then deletes the attachment files. Occasionally, [... Click here to read full post.]

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Why Does my iPhone Screen Drag Down to Half Screen Sometimes?

Kelly Wilkerson
May 27, 2017 at 09:35 AM
Categories: iphone | View Comments

My friend texted me recently asking one of those good iPhone questions that is difficult to search for: “Sometimes when I swipe my home button a few times, the screen [... Click here to read full post.]

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Divorce or Separation Process - Instructions to Save and Print Text Messages

Jay W.
May 22, 2017 at 02:00 PM
Categories: iphone | View Comments

Anyone who has been through a divorce or separation knows that it’s one of the most stressful circumstances that any individual can experience during the course of their lifetime. Even [... Click here to read full post.]

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How to Fix a Corrupt iPhone Backup

Kelly Wilkerson
May 12, 2017 at 10:35 AM
Categories: data recovery, itunes, iphone | View Comments

This blog post is all about fixing the error iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored. [... Click here to read full post.]

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How to Recover Deleted Photos from an iPhone

Kelly Wilkerson
May 05, 2017 at 02:30 PM
Categories: data recovery, iphone | View Comments

Unfortunately, if you're reading this, you've probably lost or accidentally deleted pictures from your iPhone. First, we're sorry to hear that! Next, let's try everything we can to help you [... Click here to read full post.]

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How to Recover Deleted iPhone Text Messages

Kelly Wilkerson
April 29, 2017 at 07:30 PM
Categories: data recovery, itunes, iphone | View Comments

One of the great things about working on Decipher TextMessage is that I often get to help people recover very precious data, such as text messages that were accidentally deleted [... Click here to read full post.]

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How Senators and Congressmen Save and Manage Their iPhone Text Messages

Jay W.
April 28, 2017 at 09:00 AM
Categories: iphone | View Comments

An increasing number of juristictions require politicians, lobbyists, and other governement officials to accurately document and save all mobile message communications. Whenever there is any political investigation or Washington D.C. [... Click here to read full post.]

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