Decipher Tools Blog

I've been helping my husband track down an issue where he wasn't getting any subscription status notifications from Apple for his app. We reviewed the SSL certificate requirements, could navigate [... Read more about (Fixed) App Store Connect Subscription Status URL Not Working/Never Called]

Recently I helped a customer fix a software glitch with their iPhone wifi, where the wifi switch often wouldn't turn on. Or, the wifi would appear to be on and [... Read more about iPhone WiFi Switch Won't Turn On | iPhone Disconnects from WiFi]

A bug I've seen for several years on my iPhones 7/8/XS is that my iPhone personal hotspot network isn't appearing (not discoverable) to other devices. This post is about my [... Read more about How to Fix iPhone Personal Hotspot Bugs]

As of March 2018, Apple had 52% of the mobile phone market share in the UK. That's a lot of iPhone users! Every year here at Decipher Tools headquarters, iPhone [... Read more about Do UK Mobile Networks Let Me Export or Save Text Messages on iPhone?]

Today's instructions are designed to help any iPhone user quickly search both their iPhone and iTunes backup to see if lost or deleted photos are recoverable. Every year, our Decipher [... Read more about How to Recover Deleted Photos on iPhone - Mac or Windows]

You may need to print text messages from an iPhone for a court case, immigration documentation, or just to have a memento of a lovely conversation you have on your [... Read more about Two Methods to Print Text Messages from iPhone XS/X/8/7/6]

If you're getting an error making it so you cannot restore a backup to your iPhone, there are a few possible causes: There are some communication errors in the iTunes [... Read more about Cannot Restore a Backup to an iPhone - How to Fix The Backup]

Government agencies on federal, state, and local / city levels have seen a noticeable increase in the amount text messages exchanged in the workplace. Whether a government employee is using [... Read more about Solutions for Government Agencies to Capture and Save Text Messages]

Overview Over the last 20 years, communicating via text messages has increased dramatically in all corners of the world. Over 18 billion text messages are sent each day globally! With [... Read more about How To Convert and Save Text Messages as an Email document - Mac or Windows]

If your friends and family are telling you that your text messages are coming from your email address instead of your phone number, the culprit is likely in your iPhone [... Read more about Sending iMessages From Your Email Address Instead of Phone Number? Here's How to Stop That]

Attorneys and clients often find themselves needing to accurately document and print text messages for court, mediation, or legal proceedings. Each year there are millions more legal cases where text [... Read more about Documenting Text Messages for Trial or Legal Matters]

iTunes has an option called "Sync with this iPhone over Wi-Fi", that allows you to interact with your iPhone (or iPad/iPod Touch) in iTunes without having the device plugged into [... Read more about How to Make Backups of Your iPhone via Wifi]

I ran into an interesting macOS error while working with a customer a couple of weeks ago. I didn't find a lot of good search results addressing the issue, so [... Read more about macOS Error Opening .dmg Disk Image - No Mountable File Systems]

Here is a solution to the error iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored. If you're [... Read more about Solution for Corrupt iPhone Backups]

If you're getting an error in iTunes that your iPhone “disconnected” during a backup or restore, this essentially means that the backup or restore stopped when iTunes didn't expect it [... Read more about How to Fix the iPhone Disconnected Error During Backup or Restore in iTunes]

You may need to know your iPhone or iPad's UDID (Universal Device Identifier) in order to give it to an iOS developer or to help you identify your device's iTunes [... Read more about How to Find Your iPhone or iPad's UDID]

If you have a corrupt iPhone backup, you'll usually find out in one of two ways: When trying to make a backup, an error message pops up saying “iTunes could [... Read more about How to Fix: iPhone Backup Corrupt or Not Compatible (Backup and Restore)]

You may need to access the files for your iPhone/iPad/iPod Touch backups on your computer in order to delete or rename them. Each backup of a device is typically named [... Read more about Where Are iPhone Backups Stored on My Computer?]

My sister-in-law asks some of the best iPhone questions. Yesterday she asked me: Do you know how to reset a restrictions passcode? I seem to have forgotten it. We then [... Read more about How to Recover a Forgotten iPhone Restrictions/Screen Time Passcode]

Tutorial Goal This tutorial will give you an easy step-by-step guide on how to save and export your text messages and attachments (photos/videos) from your iPhone to your computer. After [... Read more about Saving Text Messages to Computer - Tutorial for Mac and Windows]