Documenting Text Messages for Trial or Legal Matters

Attorneys and clients often find themselves needing to accurately document and print text messages for court, mediation, or legal proceedings. Each year there are millions more legal cases where text messages are being used as evidence in a trial and also by lawyers during discovery.

Digital marketing firm eMarketer estimates that by the end of 2017 over 1.82 billion consumers will be using mobile messaging apps on all platforms. That’s a lot of messages sent via mobile devices! This includes iOS, Android, and also popular messaging apps like WhatsApp, Viber, Line, and WeChat. With text messaging and messaging apps now solidified as one of the world’s most popular forms of daily communication, the need to document and preserve text / sms messages for evidence in court has increased dramatically.

What is the best way to document and print out my messages for a court case or legal proceeding?

No matter how you preserve text messages for evidence, you'll want to make sure that the records have all of the information necessary for them to be admissible in court. Consult a lawyer for the specifics in your region about what information is required. For most legal matters the following details should be visible in your text message documentation:

• The date and time of the messages.
• The real contact information for the other party or parties in the text message conversation. For SMS this is a phone number. For MMS or iMessages, this is either a phone number or an email address.

Whether you are a lawyer, law enforcement official, or simply someone who has a pending court case or legal matter, there are several solutions for saving and printing text messages so that you can preserve evidence from your mobile phone's sms message history.

iPhone

For iPhone / iPad / iTouch, we recommend using Decipher TextMessage to save and print out your text messages for court. Decipher TextMessage is already a trusted and widely used program by lawyers and law enforcement officials for preserving any messaging data in a format that will hold up in a legal environment. Features include:

• The software has a free trial so you can try it out without spending any money.
• Text messages are saved with a time / date stamp and by contact ensuring that your documentation will be upheld in a legal setting.
• Decipher TextMessage presents your iPhone text messages and iMessages in a similar format as seen on the iPhone. (Here are links to specific instructions about printing iPhone text messages and exporting iPhone text messages to a PDF file.)
• The software saves your text messages locally on your computer. None of your data is accessible by anyone but yourself and nothing is stored in the cloud.
• Decipher TextMessage also recovers deleted iPhone text messages and iMessages, a feature that is useful for attorneys, police officers, or governmental agencies for evidence. (Click here for our guide about recovering deleted text messages.)
• You don't always need the iPhone to save your data. The software can access the data from an iTunes backup on any Windows or Mac computer.
• Depending on the formatting your jurisdiction requires for text message transcripts, you can turn on an option to show the iPhone contact information on every individual message.
• Decipher TextMessage allows for combining text message conversations from more than one contact/group as well as selecting only a certain period of time depending on your needs.

iPhone Screenshots

Another way to print out your iPhone text messages is by taking screenshots of each text message screen on your device. To take a screenshot you press the "Home" and "Sleep/Wake" button to capture what is on your iPhone screen. Pros and cons of using the screenshot method include:

• Screenshots are quick and easy (and free!) if you only have a few text messages.
• One drawback of using the screenshot method is that it is time consuming. If you have lots of messages you will need to screenshot each individual screen and organize the images into a text message transcript manually.
• If you're required to show the time on every message, you'll need to slide left on the Messages app screen to reveal each message time. It's hard to do that and press the screenshot buttons, and cuts off some of the message text.
• If you don't have the iPhone in your possession, there is no way to use the screenshot method.

Android

There are several popular programs available for saving text messages from an Android device to your computer Some are free and some can be purchased for a fee in the Google Play Store. One popular app is SMS Backup +. The program stores texts in your Gmail account and lets you access them from any web browser.

• The app is free so you can try it out without spending any money.
• Printing out the text messages from any web browser is convenient and easy.
• It requires that you have a Gmail account. If you don't, you can simply register for one and then be up and running with the application within minutes.

Android Screenshots

To take a screenshot of any Android device is fairy simple, however the commands are different depending on your specific device.

• The first thing to try is pressing down the "sleep / wake" button and also the "volume down" button at the same time. If you see your screen "flash" then you have successfully taken a screenshot.
• For Galaxy devices and other Android phones that have a "home" button, try holding down the home button and the power button simultaneously until you see the screen flash.
• After taking a screenshot the image will then appear in the photo gallery app on your device. Simply look for the screenshot photo album and locate the image you just captured. You can then send, save, or share the screenshot depending on what is best for your needs.

Whether your device is an iPhone or an Android, we hope these tips for preserving and saving your text messages for court or a legal issue have been helpful. Remember to back up your mobile data on a regular basis so that all your important information is safe and secure. Also, when gathering text message documentation as evidence, consult with a lawyer in your local area if you have any questions or concerns.

Feature Phones

We see a few questions about documenting text messages for non-smart phones in the comments section. Definitely leave us a comment (or contact us via email) if you're interested in this, so we can follow up with you! Be sure to mention the specific kind of feature phone from which you want to document sms/mms messages; the techniques and details vary depending on the phone manufacturer/operating system.