Jay Walsh

Jay oversees the Decipher Tools UI / UX design team. He has over twenty years design experience and designed some of the first apps commercially available in the Apple App Store. As an expert in iOS data retention and management, Jay’s knowledge and insights help ensure our software programs are both user-friendly and current with the latest Apple updates for both mobile and desktop.

His expertise in managing iOS text message data for personal, business, and legal reasons, is an asset to our customers and clients who regularly use our Decipher Tools software to save and archive text messages and iMessages. Jay is also the liaison with our legal and governmental agency clientele who incorporate our software into their daily workflows to ensure integrity and privacy for all their iOS data retention needs. Furthermore, Jay collaborates with lead developer Kelly to diagnose and troubleshoot corrupt iTunes backups.

When he’s not at the Decipher Tools office, he might be the really tall guy standing in front of you at a rock concert.

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How do I save iPhone text messages to computer? Solution: Plug your iPhone into your Mac or Windows computer. Open Decipher TextMessage and choose "Back Up." After the backup completes, [... Read more about 4 Tips to Save iPhone Text Messages to Computer]

How to Print iPhone Text Messages with Metadata

November 19, 2024 at 9:30 AM in iTunes, iPhone

If you use an iPhone and are considering printing out text messages and iMessages, it is a smart idea to ensure that your text messages print outs contain important metadata. [... Read more about How to Print iPhone Text Messages with Metadata]

How to Use Hover Typing When Sending Text Messages on iPhone

October 29, 2024 at 10:30 AM in iPhone

Apple's latest iOS 18 has lots of outstanding features. One of these new features that many iPhone users really appreciate is Hover Typing. What is Hover Typing? Hover Typing enables [... Read more about How to Use Hover Typing When Sending Text Messages on iPhone]

In recent years, Government agencies on federal, state, and local / city levels have seen a noticeable increase in the amount text messages exchanged in the workplace. Whether a government [... Read more about Solutions for Government Agencies to Capture, Save, and Print Text Messages]

Best Ways to Obtain a Transcript of All Text Messages

September 26, 2024 at 11:15 AM in iTunes, iPhone

Currently there are over 23 billion text message sent everyday around the world. With this many text messages being exchanged, it's very common for cell phone users to sometimes have [... Read more about Best Ways to Obtain a Transcript of All Text Messages]

How to Print iPhone Text Messages Using Third-Party Software

September 20, 2024 at 12:20 PM in iTunes, iPhone

iPhone users sometimes have a sudden need to save and print out iPhone text messages. There are many different circumstances and reasons for needing to print out text messages from [... Read more about How to Print iPhone Text Messages Using Third-Party Software]

How to Print WhatsApp Messages - iPhone

September 19, 2024 at 7:00 AM in iTunes, iPhone

If you are looking for instructions about how to print out WhatsApp messages, today's Decipher Tools tutorial should help! Why would I want to print WhatsApp chat messages, you ask? [... Read more about How to Print WhatsApp Messages - iPhone]

Documenting Text Messages for Trial or Legal Matters

September 17, 2024 at 11:20 AM in iPhone

Attorneys and clients often find themselves needing to accurately document and print text messages for court, mediation, or legal proceedings. Each year there are millions more legal cases where text [... Read more about Documenting Text Messages for Trial or Legal Matters]

The Best Way to Print Text Messages - iPhone

September 5, 2024 at 3:10 PM in iTunes, iPhone

If you have text messages on your iPhone or iPad that you need to print out, our Decipher Tools tutorial will walk you through the most efficient ways to export [... Read more about The Best Way to Print Text Messages - iPhone]

There is Not Enough Hard Drive Space to Back Up My iPhone

September 2, 2024 at 10:20 AM in iTunes, iPhone

With over 1 billion iPhones in the world today, the iPhone has become a digital repository for our memories and interactions with loved ones, friends, work colleagues, business clients, and [... Read more about There is Not Enough Hard Drive Space to Back Up My iPhone]

iOS 18 - Back Up and Save Text Messages before updating your iPhone

August 22, 2024 at 3:30 PM in iTunes, iPhone

When Apple's new iOS 18 is released, the update will contain many helpful features and improvements for iPhone users. When it comes to Apple's Messages app, some of these new [... Read more about iOS 18 - Back Up and Save Text Messages before updating your iPhone]

In the United States, renters currently account for approximately 34% of the entire population and there are over 44 million housing units in the U.S. currently being rented! Furthermore, according [... Read more about Instructions for Tenants to Save and Print Text Messages with a Landlord]

Video - How to Print Text Messages for Court from iPhone

June 12, 2024 at 6:20 AM in iPhone

Video Transcript: Welcome back to another deciphertools.com quick tip. Today's quick tip will show you how to print iPhone text messages for court. If you enjoy today's video, don't forget [... Read more about Video - How to Print Text Messages for Court from iPhone]

Today’s instructions will show you different methods to save and print iPhone text messages. There are two popular ways to save and print text messages from iPhone. The first method [... Read more about Different Methods to Print iPhone Text Messages]

The Best Ways to Save Text Messages Forever - Android and iPhone

May 7, 2024 at 12:00 PM in iPhone

Summary Jump to instructions ↓ For most mobile phone users, there will come a time where you suddenly need to retain and save copies of your text messages. When this [... Read more about The Best Ways to Save Text Messages Forever - Android and iPhone]

As all law firms and lawyers know, tracking time of billable hours is a necessity for both generating revenue and also justifying client billing. Whether it’s a large firm with [... Read more about How to Time Track Daily and Monthly Text Message Usage for Law Firm Billing]

The practice of family law primarily focuses on the legal aspects of child custody, child support, divorce, and parental rights. Other areas of specialty under the family law umbrella also [... Read more about Family Law - How to Print and Save Text Messages for Custody Hearings]

If you have thousands of text messages or iMessages on your iPhone spanning back many years, today’s tips and tutorial will help you copy and save the text messages to [... Read more about How to Archive and Save Many Years of iPhone Text Messages to your Computer]

How to Download and Save Facebook Messenger Conversations as a PDF

July 19, 2023 at 3:00 PM in Facebook

If you use Facebook Messenger and need to download, save, or print your Facebook conversations and chats to your computer, today’s Decipher Tools tutorial will help you accomplish that task. [... Read more about How to Download and Save Facebook Messenger Conversations as a PDF]

How Doctors Save and Print Text Messages - Smartphones, Physicians, and HIPAA

July 10, 2023 at 11:30 AM in iTunes, iPhone

In today's medical world where smartphones and technology interact daily with health care and private patient records, doctors today regularly find themselves communicating via text message with fellow staff and [... Read more about How Doctors Save and Print Text Messages - Smartphones, Physicians, and HIPAA]

How-to Guide and Steps to Print iPhone Text Messages - Windows and Mac

June 7, 2023 at 10:30 AM in iTunes, iPhone

If you are reading this Decipher Tools blog post, there is a good chance that you have a sudden need to print out iPhone text messages. If that’s the case, [... Read more about How-to Guide and Steps to Print iPhone Text Messages - Windows and Mac]

How to Save and Print iPhone Text Messages with the Contact and Time Stamp on Every Message

May 25, 2023 at 11:00 AM in iPhone

Today's tutorial is a how-to-guide that will help you save iPhone text messages to your computer with the contact and time stamp information listed on each individual text message. This [... Read more about How to Save and Print iPhone Text Messages with the Contact and Time Stamp on Every Message]

Learn How to Save and Extract Photos from an iPhone backup

April 5, 2023 at 9:45 AM in iTunes, iPhone

Today's tutorial and instructions will show any iPhone or iPad user how to save and extract photos from an iPhone backup to their computer. Users can also browse and search [... Read more about Learn How to Save and Extract Photos from an iPhone backup]

Divorce or Separation - How to Save and Print Text Messages

January 23, 2023 at 1:00 PM in iPhone

Anyone who has been through a divorce or separation knows that it’s one of the most stressful circumstances that any individual can experience during the course of their lifetime. Even [... Read more about Divorce or Separation - How to Save and Print Text Messages]

How Much Space do Text Messages Take Up on my iPhone?

January 20, 2023 at 9:15 AM in iTunes, iPhone

Today’s Decipher Tools blog will show you how to check the amount of space taken up by text messages on your iPhone. This includes any iMessages and photo/video attachments. There [... Read more about How Much Space do Text Messages Take Up on my iPhone?]

How to Print iPhone Text Messages for Small Claims Court Evidence

January 10, 2023 at 10:45 AM in iTunes, iPhone

Each year worldwide there are millions of people that need to settle a dispute by going to small claims court. The goal of small claims court is to enable two [... Read more about How to Print iPhone Text Messages for Small Claims Court Evidence]

A Complete Guide to Save and Print iPhone Text Messages as a PDF

January 9, 2023 at 4:45 PM in iTunes, iPhone

Most iPhone users at some point in their lives will have a need to capture, export, and print text messages. With over 1.8 billion active iPhones in the world today, [... Read more about A Complete Guide to Save and Print iPhone Text Messages as a PDF]

If you are trying to save and print iPhone text messages only to find that you don’t enough space on your computer to back up your iPhone or iPad, today’s [... Read more about There's not enough hard drive space on my computer to back up my iPhone and save my text messages]

How to Print Group Text Messages from an iPhone

February 15, 2022 at 8:30 AM in iTunes, iPhone

Most iPhone users frequently send and receive group text messages with friends, loved ones, or work and business colleagues. If you have group text messages on your iPhone that you [... Read more about How to Print Group Text Messages from an iPhone]

How to Save and Print Instagram Messages on your Computer

January 26, 2022 at 9:55 AM in Instagram

In 2022, there are over 1 billion monthly Instagram users worldwide and over 500 million daily active Instagram users! Most people who use Instagram enjoy taking advantage of sending messages [... Read more about How to Save and Print Instagram Messages on your Computer]

How to Save and Print Facebook Messages as a PDF

January 24, 2022 at 10:45 AM in Facebook

Many of us use Facebook Messenger on a regular basis to send and receive messages, conversations, and photo or video attachments. If you suddenly have a need to save and [... Read more about How to Save and Print Facebook Messages as a PDF]

How to Save Text Messages and iMessages to Dropbox - iPhone or iPad

December 29, 2021 at 3:15 PM in iTunes, iPhone

Copy iPhone Text Messages to Dropbox - Quick Tutorial Today's tutorial will help you transfer and copy your iPhone text messages to Dropbox so that you have all your iMessages [... Read more about How to Save Text Messages and iMessages to Dropbox - iPhone or iPad]

Saving Text Messages to Computer - Tutorial for Mac and Windows

December 15, 2021 at 10:15 AM in iPhone

Tutorial Goal Today's instructions will give you the best step-by-step guide on how to save and export your text messages and attachments (photos/videos) from your iPhone to your computer. This [... Read more about Saving Text Messages to Computer - Tutorial for Mac and Windows]

Do you need to save and print Apple Health data as a PDF or CSV for your Doctor?

October 21, 2021 at 12:15 PM in iPhone

Do you need to save or print Apple Health data as a PDF or CSV? Here at Decipher Tools we are curious to know if you have a need to [... Read more about Do you need to save and print Apple Health data as a PDF or CSV for your Doctor?]

Police and Law Enforcement - How to save text messages and recover deleted SMS data

September 17, 2021 at 12:45 PM in Data Recovery, iPhone

Law enforcement agencies of all types (Local and State Police, FBI, CIA, Homeland Security etc...) often need to capture and save text messages for the purpose of evidence, investigations, and [... Read more about Police and Law Enforcement - How to save text messages and recover deleted SMS data]

How to Recover Deleted Photos on iPhone - Mac or Windows

August 30, 2021 at 3:10 PM in iTunes, iPhone

Today's instructions are designed to help any iPhone user quickly search both their iPhone and iTunes backup to see if lost or deleted photos can be recovered. Every year, our [... Read more about How to Recover Deleted Photos on iPhone - Mac or Windows]

Instruction for Teachers, Professors, and Educators to Save and Print Text Messages

August 26, 2021 at 3:30 PM in iTunes, iPhone

If you are a teacher, educator, or professor, then chances are that you regularly exchange text messages with students, faculty, or staff at your school. For most educational instituions worldwide, [... Read more about Instruction for Teachers, Professors, and Educators to Save and Print Text Messages]

How to Save and Print iPhone Notes on Your Computer

July 19, 2021 at 11:25 AM in iPhone

Most iPhone users today enjoy the convenience of Apple's Notes app for jotting down information, ideas, or other important data. Whether you keep your supermarket shopping list in the Notes [... Read more about How to Save and Print iPhone Notes on Your Computer]

How Senators, Congressmen, and Politicians Save and Print iPhone Text Messages

July 15, 2021 at 10:45 AM in iPhone

In 2021 many politicians, White House employees, government officials, and lobbyists all find themselves being required to accurately document and save both their work and personal text messages. Whenever there [... Read more about How Senators, Congressmen, and Politicians Save and Print iPhone Text Messages]

iOS 15 - Back Up and Save Text Messages to Computer Before Updating your iPhone

June 24, 2021 at 12:45 PM in iPhone

Earlier this month Apple unveiled a preview of their new iOS 15 update at the annual WWDC conference. iOS 15 will most likely be officially released in September, however the [... Read more about iOS 15 - Back Up and Save Text Messages to Computer Before Updating your iPhone]

How to Save iPhone Photos on a Mac without Image Capture

June 20, 2021 at 12:30 PM in iPhone

If you are an iPhone user with a Mac computer and need to save photos and videos from your iPhone's camera roll to your computer, many people often default to [... Read more about How to Save iPhone Photos on a Mac without Image Capture]

How to Retain and Save iPhone Text Messages for SEC Compliance

June 14, 2021 at 11:30 AM in iTunes, iPhone

In today’s business world, most financial advisors find themselves regularly texting with clients. These text message exchanges happen on both firm-issued devices as well as on an employee’s own personal [... Read more about How to Retain and Save iPhone Text Messages for SEC Compliance]

Five circumstances where you need to print and save text messages

May 18, 2021 at 12:30 PM in iTunes, iPhone

In today’s digital age, almost everyone sends and receives text messages on a daily basis. Whether messages are being sent between family and friends or business partners and work colleagues, [... Read more about Five circumstances where you need to print and save text messages]

How to Move iPhone Text Cursor to an Exact Location

May 1, 2021 at 10:30 AM in iPhone

Today's Decipher Tools tip is a fun little feature on any iPhone or iPad that enables you to place the text cursor in the exact spot you want want while [... Read more about How to Move iPhone Text Cursor to an Exact Location]

How to Capture, Print, and Save Text Messages for Insurance Claims

April 27, 2021 at 10:15 AM in iTunes, iPhone

Every year there is an increasing need to retain and save text messages for insurance claims. Regardless of whether the insurance claim is homeowners, auto, life, business, or any other [... Read more about How to Capture, Print, and Save Text Messages for Insurance Claims]

Attorneys and lawyers are often faced with the challenging task of whether to engage with clients via text message. Texting is now one of the most widely used forms of [... Read more about A Guide for Lawyers to Manage and Save Text Messages with Clients]

What files are taking up the most hard drive space on my Mac computer?

March 14, 2021 at 10:00 AM in macOS

If you use a Mac and are curious what specific files or applications are taking up the most space on your hard drive, today’s Decipher Tools tips will help! Also, [... Read more about What files are taking up the most hard drive space on my Mac computer?]

Three Tips if iTunes Won't Recognize Your iPhone

November 11, 2020 at 9:15 AM in iPhone

Backing up one's iPhone via iTunes or the Finder on your Mac or Windows computer is usually a fairly straightforward process. You plug your iPhone into your computer, open iTunes [... Read more about Three Tips if iTunes Won't Recognize Your iPhone]

How Do I Copy Text Message Conversations from iPhone to Computer?

October 23, 2020 at 9:10 AM in iPhone

Summary Today's instructions will explain how to download and copy iPhone text messages to any Windows or Mac computer. Once you have saved the iPhone text messages as a PDF [... Read more about How Do I Copy Text Message Conversations from iPhone to Computer?]

How to Save Voicemails From a Loved One Who Has Died - Mac or Windows

October 20, 2020 at 11:35 AM in iPhone

Can I save voicemails forever a family member that has passed away? The death of a loved one always brings with it an overwhelming amount of emotions and sadness. There [... Read more about How to Save Voicemails From a Loved One Who Has Died - Mac or Windows]

How to Save and Print iMessages and Messages Conversations on a Mac

October 12, 2020 at 12:20 PM in iTunes, iPhone, macOS

"Is there a way to export conversations in the Messages app on my Mac so that I can save and print messages and iMessages as a PDF?" -Monique Stanley, Columbus, [... Read more about How to Save and Print iMessages and Messages Conversations on a Mac]

How to Export and Save iPhone Text Messages and iMessages

September 28, 2020 at 2:50 PM in iTunes, iPhone

With millions of text messages sent and received daily around the world, many iPhone users often need to export text messages from their iPhone to computer. Today’s Decipher Tools tutorial [... Read more about How to Export and Save iPhone Text Messages and iMessages]

As a parent, we all have different rules for how our kids interact with social media. Navigating the various platforms and keeping track of all the apps on our child's [... Read more about Tips for Parents To Monitor and Save Teen's Facebook Messages]

iPhone Tips When Working Remotely from Home

March 25, 2020 at 2:45 PM in iPhone

If you are one of the many millions of iPhone or iPad users who are working remotely, from home or off-site, here are some helpful tips to make sure both [... Read more about iPhone Tips When Working Remotely from Home]

Parents Guide on How to Monitor Your Child's Text Messages - iPhone

March 5, 2020 at 1:20 PM in iPhone

In the ever-changing world of social media and mobile phones, parenting today is a tough task! It's estimated that 91% of teens worldwide are actively texting everyday. The approach and [... Read more about Parents Guide on How to Monitor Your Child's Text Messages - iPhone]

How to Save WhatsApp Messages for Court

February 6, 2020 at 7:10 AM in iPhone

WhatsApp users often need to save and print their WhatsApp messages for court, trial, or some form of legal documentation. Likewise, lawyers and attorneys regularly request that their clients print [... Read more about How to Save WhatsApp Messages for Court]

Do you have a need to print Facebook Messenger messages? Here at Decipher Tools Headquarters, we’re branching out. We're about to release a new Decipher Tools program to help Facebook [... Read more about Do you need to PDF or Print Facebook Messenger Messages?]

How to Transfer and Save iPhone Text Messages - Windows or Mac

August 27, 2019 at 1:40 PM in iTunes, iPhone

Today's short tutorial will help you immediately save your text messages and iMessages so you can print them out on your computer. Text messages are stored in either the local [... Read more about How to Transfer and Save iPhone Text Messages - Windows or Mac]

How to Back Up and Save iPhone Text Messages to Computer • Mac or Windows

July 25, 2019 at 3:45 PM in iTunes, iPhone

There often comes a time in most iPhone users lives when they suddenly have a need to save important text messages with family, friends, or a business partner. The question [... Read more about How to Back Up and Save iPhone Text Messages to Computer • Mac or Windows]

Accidentally deleting important iPhone text messages can be very frustrating and also cause any iPhone user to panic. Sometimes we accidentally delete text messages from our iPhone or iPad and, [... Read more about Steps to Recover Deleted iPhone Text Messages from the macOS Messages App]

How to backup and save iPhone text messages before updating to iOS 12

February 25, 2019 at 6:15 PM in iPhone

It's 2019 and there are a lot of iPhone users that still have yet to update their devices to iOS 12. Many people prefer to wait a considerable amount of [... Read more about How to backup and save iPhone text messages before updating to iOS 12]

Do UK Mobile Networks Let Me Export or Save Text Messages on iPhone?

December 4, 2018 at 11:30 AM in iPhone

As of March 2018, Apple had 52% of the mobile phone market share in the UK. That's a lot of iPhone users! Every year here at Decipher Tools headquarters, iPhone [... Read more about Do UK Mobile Networks Let Me Export or Save Text Messages on iPhone?]

Save iPhone Text Messages for Mac or Windows Background Have you ever gone a day without sending a text message? For most mobile phone users the answer is a resounding [... Read more about How to Export and Backup Text Messages / SMS on your Computer - PC or Mac]

How To Back Up iPhone Text Messages Before Updating to iOS 12

June 12, 2018 at 12:25 PM in iTunes, iPhone

Introduction At the recent WWDC conference, Apple announced that iOS 12 will be released sometime in the Fall of 2018. Whether you are planning to install iOS 12 on your [... Read more about How To Back Up iPhone Text Messages Before Updating to iOS 12]

A Parents Guide to Monitor and Track the iPhone Apps Used by your Child or Teen

May 22, 2018 at 4:15 PM in iTunes, iPhone

Overview Decipher Screen Time is a new desktop program that helps parents monitor what specific iPhone apps their children use most often and also the amount of time their child [... Read more about A Parents Guide to Monitor and Track the iPhone Apps Used by your Child or Teen]

Goal: To fix and repair the iTunes error message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored. [... Read more about Steps on How to Fix a Corrupt iPhone Backup that is not Compatible]

Quick Tip - Steps to fix iTunes could not restore iPhone because backup was corrupt or not compatible error

December 8, 2017 at 12:00 PM in iTunes, iPhone, Corrupt iPhone Backup, Data Recovery

If you are getting an error message while trying to restore your iPhone backup then our Decipher Tools quick tip should be helpful. Note: This tip is NOT if you [... Read more about Quick Tip - Steps to fix iTunes could not restore iPhone because backup was corrupt or not compatible error]

iOS 11 Update - Recover lost or deleted photos that were erased after upgrading to iOS 11

December 6, 2017 at 9:00 AM in iTunes, iOS 11, iPhone

Upgrading your iPhone or iPad to the newly released iOS 11 can be both exciting and a bit terrifying at the same time. It's a thrill to download Apple's newest [... Read more about iOS 11 Update - Recover lost or deleted photos that were erased after upgrading to iOS 11]

Upgrading to iOS 11 - Tips to Make Sure Your Text Messages and iMessages are Backed Up

December 5, 2017 at 5:30 PM in iTunes, iOS 11, iPhone

Apple's iOS 11 is due out on September 19 and it's a free upgrade for all iOS users. A few of the new features in iOS 11 include: Siri Improvements [... Read more about Upgrading to iOS 11 - Tips to Make Sure Your Text Messages and iMessages are Backed Up]

My iPhone Voice Memos Won’t Sync! - How to Save Voice Memos to Computer

October 30, 2017 at 1:45 PM in iTunes, iPhone

For anyone who uses Apple’s free Voice Memos app on their iPhone or iPad to save recordings, you will often notice that when you sync or backup your device via [... Read more about My iPhone Voice Memos Won’t Sync! - How to Save Voice Memos to Computer]

Can I recover deleted text messages that I've erased from my iPhone?

September 22, 2017 at 1:08 PM in Data Recovery, iPhone

We often have iPhone users write to us asking if there is a way to recover deleted text messages or iMessages from their iPhone or iPad. The answer is "it [... Read more about Can I recover deleted text messages that I've erased from my iPhone?]

Telstra iPhone Users - How to save text messages / recover deleted text messages

September 22, 2017 at 1:08 PM in Data Recovery, iPhone

Tips for Australian iPhone users - How to save text messages Australia’s population in 2017 is hovering around 23 million mark. The country has currently has approximately 3 million iPhone [... Read more about Telstra iPhone Users - How to save text messages / recover deleted text messages]

How to transfer / make a separate backup copy of your text messages on your PC

September 22, 2017 at 1:08 PM in iPhone

Have you ever needed to save iPhone text messages to your computer in order to print them out? Perhaps you want to transfer your text messages or iMessages so that [... Read more about How to transfer / make a separate backup copy of your text messages on your PC]

How to Export iPhone Text Messages as a PDF Document

June 18, 2017 at 11:25 AM in iPhone

Since we do a lot of work with iPhone data, we're often asked how to save text messages and iMessages as a PDF. You may want to archive your text [... Read more about How to Export iPhone Text Messages as a PDF Document]

Switching from iPhone to Android - How to Securely Save your iPhone Text Messages and Transition Off of iMessage

November 7, 2016 at 9:00 AM in iPhone

Switching from iPhone to Android? Here is how to save all your iPhone text message to your computer before you change devices. We've gotten many emails over the last few [... Read more about Switching from iPhone to Android - How to Securely Save your iPhone Text Messages and Transition Off of iMessage]

Upgrading iPhone to iOS 10 - Tips to Ensure Your Text Messages are Backed Up

September 13, 2016 at 1:20 PM in iPhone

Each year when Apple releases a major iPhone update many people lose data during the upgrade. Apple officially released iOS 10 to consumers today. Let's make sure you’ve backed up [... Read more about Upgrading iPhone to iOS 10 - Tips to Ensure Your Text Messages are Backed Up]

Restore Your Sluggish iPhone as New Without Losing Your Data!

March 30, 2016 at 4:30 PM in iPhone

Here at the Decipher Tools office in San Francisco we often receive emails from iPhone users who say that their iPhone is sluggish, buggy, or performing poorly. The question these [... Read more about Restore Your Sluggish iPhone as New Without Losing Your Data!]

Upgraded to iOS 9 and All my Photos Were Deleted

September 22, 2015 at 5:00 PM in iPhone, Development

If you just upgraded to iOS 9 and during the process some of your important pictures or videos were deleted, here are three quick and easy steps to see if [... Read more about Upgraded to iOS 9 and All my Photos Were Deleted]

Three Quick Tips to Ensure You Don't Lose Important iPhone Data When Upgrading to iOS 9

September 8, 2015 at 5:00 PM in iPhone, Development

Each year when Apple releases a new iOS, we receive emails from frustrated iPhone users asking for help after losing their text messages, photos, notes, and iPhone contacts. Below are [... Read more about Three Quick Tips to Ensure You Don't Lose Important iPhone Data When Upgrading to iOS 9]

Recover Lost or Deleted iPhone Photos

July 31, 2015 at 5:00 PM in iPhone

Instantly search your iPhone backup for deleted pictures. Accidentally deleting photos on your iPhone is not a fun experience, especially when the pictures are irreplaceable photos of family, friends, loved [... Read more about Recover Lost or Deleted iPhone Photos]

Upgrading to the New iPhone 6 — How to Securely Back Up and Save your iPhone Text Messages

September 4, 2014 at 12:30 PM in iPhone

In the coming days Apple is set to launch the new iPhone 6. Awesome! Many users will be taking the plunge and purchasing a new iPhone 6, only to find [... Read more about Upgrading to the New iPhone 6 — How to Securely Back Up and Save your iPhone Text Messages]