1. Decipher Tools
  2. Decipher Backup Repair

DECIPHER BACKUP REPAIR

Fix a corrupt iPhone backup. Restore the backup in iTunes!
Mac and Windows compatible.
iPhone/iPad/iPod Touch compatible.
iOS 18.2 and iOS 18.3 beta compatible!
Latest update: October 15, 2024 (Release notes)

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If you are getting the error message "iTunes could not restore the iPhone because the backup was corrupt." then Decipher Backup Repair can help!

Simply download the free trial to diagnose your corrupt backup.



Decipher Backup Repair Features:

  • Automatically finds and repairs errors in your iOS-device backups made on your computer.
  • Fixes error messages caused by a corrupt iPhone/iPad/iPod backup including:
  • Compatible with iPhone, iPad, and iPod Touch backups.
  • All repairs are done locally on your computer. No backup files are sent to us and no iCloud login required.
  • No jailbreaking required! (And also works for jailbroken iPhones.)
  • iOS 18.2 and iOS 18.3 beta (and lower) compatible.
  • Compatible with all of the latest encrypted backup formats.
  • Supported for Windows 7 and above, including Windows 10 and 11.
  • Supported for macOS Sierra and above, including Sonoma and Sequoia.
  • Each purchase comes with two unique device activations. When you activate a device you can repair backups forever for that specific iPhone or iPad.
  • Software is good for installation on an unlimited amount of computers.
  • There are no recurring monthly fees or subscriptions.
  • All updates to the software are included free with your license.

Click here to see the Decipher Backup Repair FAQ page.

Click here to see the latest Decipher Backup Repair release notes.

Verify Decipher Backup Repairis virus free. Virus Free - See Scan Results


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Here's a few reviews from previous Decipher Backup Repair customers:

Steve M January 11, 2024

★ ★ ★ ★ ★

“Got a new iPhone for our business. Backed the old one up before we traded it in, plugged in the new phone to transfer the data, and the back-up was somehow CORRUPT! This software repaired the issues and recovered 5.5 years of customer contact information and text messages. LIFE SAVER!!! It only took about an hour total. I would highly recommend, best $30 I've ever spent!”


Christian Müller November 24, 2023

★ ★ ★ ★ ★

“After my iPhone was destroyed by my battery blowing up and I tried to transfer the data to a new device, iTunes marked my backup as defective. While similar providers weren't even able to find the backup, Deceipher's software couldn't solve the problem straight away either. But thanks to the absolutely perfect customer service, the developers were able to find the error and prepare a customized solution. All data could be restored in original quality, thanks again!”


Dee November 4, 2023

★ ★ ★ ★ ★

“I must say, I was a bit nervous about using a new website I found on google to recover my data. However, Decipher has been amazing from start to finish. My backup repairs were incomplete or not successfully restoring, initially. However, the support staff helped me through the process via prompt emails; and, now I have my data back! Also, I accidentally bought the Backup repair license twice and they quickly refunded my money on the duplicate charge. I really cannot thank this crew enough! If you’re unsure about using Decipher, like I was, please don’t hesitate. They are responsive to emails and will guide you through the entire process! I highly recommend them! ”


Lisa Delaney September 25, 2023

★ ★ ★ ★ ★

“thank god for Decipher Tools. Apple had me back up my iphone in 2021 and I could never get my photos. Everytime I tried to restore from backup it told me the file was corrupted. Apple was no help ever!!! I Just purchased and got all my photos and videos. THANK YOU DECIPHER!!!!
”


Click here to see more comments from our customers!



I'm skeptical. Does Decipher Backup Repair really work?

Yes, it really works! Read our customer reviews here. If you have any troubles, just email us and we'll be happy to provide assistance.

30-day money-back guarantee.
You won't get burned.

At Decipher Media, we stand behind all of our software. If there is a problem, we quickly fix it or refund your purchase.

What if my backup still doesn't restore?

If your backup still is not restoring after using Decipher Backup Repair, contact us and we'll help you get it working. Occasionally we discover new bugs in iOS backups, and working together with our customers helps us bring new repairs to market faster. If you're unsatisfied with the repairs, we'll refund your purchase through our 30-day money-back guarantee.



System Requirements

Mac Version

  • macOS 10.12 through 15
    (Sequoia, Sonoma, Ventura, Monterey, Big Sur, Catalina, Mojave, High Sierra, and Sierra)
  • iPhone, iPad, or iPod Touch running iOS 18 beta, iOS 17, iOS 16, iOS 15, iOS 14, iOS 13, iOS 12, iOS 11, iOS 10, iOS 9, iOS 8, iOS 7, iOS 6, iOS 5, or iOS 4

Windows Version

  • Windows 11, Windows 10, Windows 8, or Windows 7
  • Recent version of iTunes
  • iPhone, iPad, or iPod Touch running iOS 18 beta, iOS 17, iOS 16, iOS 15, iOS 14, iOS 13, iOS 12, iOS 11, iOS 10, iOS 9, iOS 8, iOS 7, iOS 6, iOS 5, or iOS 4

Decipher Backup Repair is software developed to fix problems and glitches in the iTunes and Finder backups of iPhones, iPads, and iPod touches. Decipher Backup Repair will fix the problems resulting in the iTunes error message: "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone being restored." as well as "iTunes could not restore the iPhone because the iPhone disconnected." Decipher Backup Repair runs completely on your computer, so your data remains private.

Here at Decipher Media, we understand the importance of your data. We love Decipher Backup Repair not only as product, but also for the many opportunities it provides us to help people access important information. If you have any problems with Decipher Backup Repair, or just have questions about your iPhone data, please feel free to contact us.

Decipher Backup Repair Reviews

Read All Decipher Tools Reviews

Write a Review

Average rating: 4.97/5.0 from 734 ratings and 1142 reviews.

initials for Joye S

Joye S

January 15, 2025 7:26 AM
★ ★ ★ ★ ★

i could barely get my phone to restart and i had to erase it. When i tried to initially restore it said the backup file was corrupted i spent 48 hours trying to resolve the issue and then i came across decipher backup repair. it took 4 hour but it repaired my file, i lost about a month of text messages but that is a small price to pay to have my phone back up and running.

initials for Joel

Joel

January 6, 2025 3:25 PM
★ ★ ★ ★ ★

Thank heavens for Decipher Tools. I thought I had lost many years of information for my I Phone, the backup was corrupt. Luckily I found Decipher Tools on line. At first I questioned if it was real. After review I tried it and WOW my corrupted back up was fixed and reloaded on iPhone.
Bravo to DecipherTools!!

initials for M Kadri

M Kadri

December 24, 2024 5:55 AM
★ ★ ★ ★ ★

Life saver, this app does magic directly with the itunes restore, you may find many apps which allow you to access your corrupt back up files but this one does proper restore to all your settings, apps and everything.

initials for Ariel

Ariel

December 22, 2024 11:31 AM
★ ★ ★ ★ ★

Decipher Backup Repair did something I thought was impossible. I had a 270gb iPhone backup with 60k photos and videos, lots of cloud files, and many legacy apps, and after a week (and several multi-hour backup attempts) I’d just about given up on restoring it to my new phone after an AppleCare replacement. Then Kelly at Decipher gave me personal assistance with the problems specific to my backup, and the restore finally worked. It felt like a miracle! I am so grateful that this tool exists. Thanks Kelly and Decipher!

initials for Brittany

Brittany

December 21, 2024 11:07 AM
★ ★ ★ ★ ★

Our daughter’s iPhone was going bad and would turn off all the time and the wifi was not working. I was able to do a backup up on our computer and then I wiped the device. I should have waited to see if the backup was corrupt or not. When we went to restore another phone with her backup, it was corrupt!! I was sooo sad for her!! I spend many hours researching the right company to use in order to repair the backup. I found decipher tools to be the best and have the best luck with fixing these files!! It was very easy and straightforward in using their software. Our daughter now has her restore back on her new phone with all of her notes, photos, videos, and apps!! Thank you so much!! 😊

initials for Denise

Denise

December 19, 2024 11:16 PM
★ ★ ★ ★ ★

I had been trying for days to restore my backup. After being on the phone with apple for almost 2 hours i had almost given up. I am so glad i found decipher. I was able to restore my backup very easily and quickly

initials for Ashwin S

Ashwin S

December 3, 2024 7:20 AM
★ ★ ★ ★ ★

I got a new iPad and I had given away my old one to be factory reset. On returning home, I tried restoring backup from my PC, but to my horror, I got the backup was corrupted error. I was in despair whole night; I found this platform while looking for solutions, but I was really skeptical. After checking the testimonials, I decided to give it a try - and it worked. I got almost all my data back. I'm really appreciate that Decipher Media team is providing support on an issue that Apple should have done ideally. I am grateful for their services and transparency. There's a lot of bad advice online, so I recommend people to try this instead of doing more harm to their data.

initials for Chuck

Chuck

November 19, 2024 9:37 AM
★ ★ ★ ★ ★

I got so Lucky, I had just about given up on restoring my iPhone 14 max from a corrupt back-up file. I had spent two weeks of fighting and stressing and cursing I talked with apple talk to Microsoft and they had no solution. I came a cross a link pretty much on the last day I'm stressing here an about to give up and just accept my fate. But I was doing some research on trying to troubleshoot this when I came across a link / POP up to their website. Decipher Backup Repair. Long story short the program did its job correctly but I was having internal conflict issues with my USB, typical AMD problem. I contacted them they give me a list of fixes to try another options and it worked. So my phone is back to normal. The response was quick and the repairs were laid out so that I could understand how to do them even if you were not too computer smart. It's nice to see a company that stands behind their product and no hidden fees. Thanks again

initials for Scott Middleton

Scott Middleton

November 19, 2024 3:16 AM
★ ★ ★ ★

I am absolutely thankful that this exists, as I hadn't been told by Apple I could upload to the cloud for free to transfer my 214GB backup to icloud for free before swapping my phone for a new one under warranty and relied on my itunes backup, which when I went to restore said was corrupt!!! This tool saved me and I now have my phone back, it did take two attempts, as it wasn't pointed out the size of space required on my c drive needed to do, so I spent the firs 5 hours wasted, but whilst it did take a long time, another 7 horus or so in attempt two, it did work, and for that I am over the moon!!! thanks Scott

initials for Poru

Poru

November 12, 2024 6:44 PM
★ ★ ★ ★ ★

Kudos to the team for their exceptional customer support. I had a very old version of Macbook Air and very old version of iphone backup thus had abit of trouble on the repair, but the support I got from their tech rep and senior engineer was extremely impressive and helped solved my issue very quickly.

initials for Decipher Backup Repair does its job!

Decipher Backup Repair does its job!

November 11, 2024 12:23 PM
★ ★ ★ ★ ★

I could not restore my iPhone with the iMazing backup and Decipher Backup Repair did its job: it repaired my backup, restored my iPhone and saved me many hours of hard and tedious job of recovering the info. Thanks Decipher Tools!

initials for Arne

Arne

November 3, 2024 12:57 PM
★ ★ ★ ★ ★

Had a broken backup and nothing seemed to help with my issue. Was a bit sceptical about buying this software but man am I glad I did it! Since my problem was a bit difficult it did not work right away but the customer service was amazing! After some e-mail contact with the lead developer, my backup could be fixed and I have all my photos and videos again!

initials for Paul

Paul

November 2, 2024 11:32 PM
★ ★ ★ ★ ★

Finding this company has been a lifesaver! I had just about given up on restoring my iPhone from a corrupt back-up and stumbled upon Decipher Backup Repair. After being a little skeptical about if it could be successful, I took the chance, and it's paid off. I was able to step through the very easy guide and repair process which had my phone restored and all my photos have been saved. Thank you to the Decipher team - you are all amazing!

initials for Minh T.

Minh T.

October 24, 2024 9:15 PM
★ ★ ★ ★ ★

This is truly a honest opinion. I tried over and over to recover my daughter's phone. I did a normal backup and restore. The restore failed over and over. I tired multiple methods. I ended up giving this a shot based on the price. IT WORKED!!! it repaired the back up file and fixed my restore issue! UNBELIEVABLE! THANK YOU SO MUCH

initials for Dan

Dan

October 16, 2024 6:17 PM
★ ★ ★ ★ ★

I spent 6 hours trying torestore a backup to a new phone after losing my last one. This app works!

initials for Tanaka

Tanaka

October 9, 2024 1:15 PM
★ ★ ★ ★ ★

saw all the 5 star reviews and I was like... yeah right. tried 6 different iphone backups on my PC over 3 sleepless days before I finally decided to bite the bullet. watched the restore for 4 hours and I couldn't believe my eyes. Why iTunes doesn't naturally have this service.... we'll never know. Awesome tool. Thank you so much.

initials for Sean

Sean

October 8, 2024 11:50 AM
★ ★ ★ ★ ★

Jumped into a pool with my iPhone 11pro in my pocket which drowned it dead. Took the occasion to upgrade to a 14 pro. However, when I went to restore, it said the backup was corrupted. The only other backup I had was from 2 1/2 years ago with a 6 plus which did work but was obviously missing a lot of photos. Decipher didn't work on the first run but the advanced tools worked (had to delete one file additional file). Now, I've got everything back. Just need to figure out how to get my Apple Watch paired and the fitness data moved over.

initials for Boyd Jackson

Boyd Jackson

October 5, 2024 7:57 AM
★ ★ ★ ★ ★

Rode my motorbike over my phone today and had to buy a new one. As I moved my old back up file to an external drive to save space, it got corrupted on the way through.
After spending hours trying to fix it I stumbled upon this app. Not all the reviews I read were favourable, but I proceeded, with a little trepidation, and low and behold it fixed my corrupted back up and everything worked out well.
This app saved my sanity!

initials for Owen

Owen

October 2, 2024 9:16 AM
★ ★ ★ ★ ★

I bought a new iPhone and the Apple Store had me wipe my old phone before leaving the store. Then, when I got home and went to restore the backup I had made from my old phone it said it was corrupted. This tool really got me out of a bind otherwise I would have lost everything! I know how challenging reverse engineering can be so I really appreciate all the time that was put into making this!

initials for Fred

Fred

September 24, 2024 8:52 AM
★ ★ ★ ★ ★

Lifesaver. Simply put, if you have a problem with an iPhone backup being restored use this utility. It saved me from the loss of ten years of iPhone data and history.

initials for david

david

September 24, 2024 3:48 AM
★ ★ ★ ★ ★

It repair my 40GB backup as stands. Some old apps that I had in previous phones appeared again, but not a big problem.
Ha recuperado mi backup como promete. Han aparecido alguna apps antiguas que tenía en otros teléfonos, pero no es un gran incoveninte.

initials for Anthony Acero

Anthony Acero

September 23, 2024 10:51 AM
★ ★ ★ ★ ★

If you’re anything like me, iCloud isn’t a tool you use because that just means your data is in a server somewhere and if that service shuts down, you’ll never have your precious memories back. I had a problem with my iTunes backup where my phone would go through with the restoration, right up until it had 1 more hour to go. That's when I'd get a message stating that the back was unfortunately corrupt.

Thankfully through my research I found Decipher Tools on Apples own website through an answer to a question someone else had! I did my research on this site and was a little weary at first but had seen that this company had at the very least been in business for 9 years since there's a video on Youtube of someone helping people and showing how the tool works. That was enough for me and seeing all of the other testimonials gave me a little more solace as well. I purchased the tool and got a license code in my email and I was ready to start repairing my backup! At first the backup did not work so I did the advanced repair. Unfortunately for me again the advanced backup failed as well. You would think that this would be the end of my story because usually when asking for help it feels like talking to a void and you may never get a response.

When I tried contacting the team, Kelly Wilkerson (the co-founder) wrote back to me within the hour! She was incredibly helpful and very informative. My problem was not fixed within 1 day but Kelly proceeded to help me over an entire week! I thankfully restored my phone and I just couldn't be more happy that I still have pictures of all my trips, family and even conversations that mean so much to me

Thanks Decipher and I hope whoever reads gets at least a slight idea of how hard this company will go to save your data.

initials for Vibhav Singh Raj

Vibhav Singh Raj

September 21, 2024 10:11 AM
★ ★ ★ ★ ★

Unbelievable software, was able to recover a corrupted backup with hundreds of photos, chats, and contacts. The website and software may appear slightly dated, however, the service is absolutely world class. I rushed into the payment process as I was terrified about having potentially lost years of memories however it was completely safe and honestly, it was perhaps the best 30 bucks I've ever spent. Took me the whole day to analyze and fix the backup as it underwent the normal and advanced diagnostics, but in the end it pulled through while I'd pretty much given up all hope. Absolute legends the Decipher Tools team!

initials for Ethan

Ethan

September 16, 2024 10:14 PM
★ ★ ★ ★ ★

I honestly cannot believe that this program worked. I have tried various other programs that offer the same data recovery and repair and they always have a caveat. This actually repaired a broken restore file after updating to iOS 18 and I was unable to retain any of my photos or messages. I don't use iCloud because I prefer local storage. I backed up my phone prior to the updated and I was devastated when the update failed and I had to set my phone up as a new device. I tried to restore from the backup I made and iTunes would not complete the restore even after copying the restore file to multiple computers. Thank you so much!

initials for guytreg

guytreg

September 12, 2024 4:08 AM
★ ★ ★ ★ ★

Super....you save my iphone ...and my life :)

initials for Brad C.

Brad C.

September 5, 2024 8:56 PM
★ ★ ★ ★ ★

Worked as advertised. Fixed my 250 GB backup I created via a lightning cable and iTunes. Glad to have my photos and data back! I know I will be more diligent in the future about saving my photos now ;-)

initials for Michelle Hudiburgh

Michelle Hudiburgh

September 2, 2024 8:27 AM
★ ★ ★ ★ ★

After my backup would not restore, I purchased Decipher Backup Repair. This product fixed the issue and my phone was restored!! Yay!!! MORE THAN THAT, however, the customer service was beyond my expectation! Thank you, Kelly, and Decipher Backup Repair! YOU ARE AMAZING!