Fix a corrupt iPhone backup. Restore the backup in iTunes!
Mac and Windows compatible.
iPhone/iPad/iPod Touch compatible.
iOS 17.1.2 and 17.2 beta compatible!

Latest update: September 25, 2023 (Release notes)

Buy Now 30-Day Money-Back Guarantee

  Try for Free  

If you are getting the error message "iTunes could not restore the iPhone because the backup was corrupt." then Decipher Backup Repair can help!

Simply download the free trial to diagnose your corrupt backup.

Decipher Backup Repair Features:

  • Automatically finds and repairs errors in your iOS-device backups made on your computer.
  • Fixes error messages caused by a corrupt iPhone/iPad/iPod backup including:
  • Compatible with iPhone, iPad, and iPod Touch backups.
  • All repairs are done locally on your computer. No backup files are sent to us and no iCloud login required.
  • No jailbreaking required! (And also works for jailbroken iPhones.)
  • iOS 17.1.2 and 17.2 beta (and lower) compatible.
  • Compatible with all of the latest encrypted backup formats.
  • Supported for Windows 7 and above, including Windows 10 and 11.
  • Supported for macOS El Capitan and above, including Ventura and Sonoma.
  • Software is good for installation on an unlimited amount of computers and for reading an unlimited number of backups. Each purchase comes with two free device activations.
  • There are no recurring monthly fees or subscriptions.

Click here to see the Decipher Backup Repair FAQ page.

Click here to see the latest Decipher Backup Repair release notes.

Click on a screenshot below to enlarge it:

Here's a few reviews from previous Decipher Backup Repair customers:

reviewer placeholder image

Breanne Hull

March 18, 2017

This software saved my business today. I had read every article, tech blog, and Apple support answer I could find to fix my "incompatible" iPhone backup and had tried everything. Multiple times. I was pulling my hair out and thinking I had just lost everything. THANK YOU SO MUCH. Best $30 I ever spent.

reviewer placeholder image

Lance Grisham

April 16, 2016

I thought for sure this was a scam and that my corrupt back up could not be recovered. I had backed up my phone before going to Apple not knowing it was corrupt and wouldn't work at the time and so I heard Apple will replace your entire phone for free is the flashlight doesn't work. So I went to get a new phone after backing up to my computer iTunes. When I got home with my new phone it wouldn't back up because I was getting the error message that the backup was corrupt and not compatible. After researching high and low for a fix to my problem so i wouldn't lose years worth of pictures and contacts, I found Decipher and read the reviews hoping they were not fake. I went out on a limb and purchased the license for $30 bucks because I didn't have anything else to lose at this point and it actually worked. I'm so thankful and happy this program exists!!!

reviewer placeholder image

Adam Goldston

November 14, 2015

I neverrrrrrr write reviews for things, but Decipher Backup Repair literally saved me from losing everything I had backed up from the last year and a half. My phone crashed and completely wiped all of my information and data and I only had one recent backup I could use on a new phone to restore from and it was terribly corrupt. THANKFULLY I found Decipher Backup Repair because nothing else (including apple's technicians) worked on fixing the backup file. Decipher Backup Repair worked on the first try and was a breeze to use. Purchasing Decipher Backup Repair was easily one of my best purchases of the year. Thanks a lot guys.


reviewer placeholder image

Kimberly Terry

November 10, 2015

Decipher Backup Repair is miraculous! I was so skeptical that it could restore my corrupt iPhone backup, especially after spending 5 hours on the phone with Apple tech support and 2 hours at the Apple Store. It was well worth the $30 to get back my cherished texts, pictures, and notes.

reviewer placeholder image

Heather King

October 23, 2015

Thank you, Apple told me my back up was corrupt they were really sorry and sympathetic but basically told me my data was lost. Your product worked and I have all my images back. They are import to me as I am an artist. I would have lost thousands of images and memories. So worth the money. Thank you thank you

I'm skeptical. Does Decipher Backup Repair really work?

Yes, it really works! Read our customer reviews here. If you have any troubles, just email us and we'll be happy to provide assistance.

30-day money-back guarantee.
You won't get burned.

At Decipher Media, we stand behind all of our software. If there is a problem, we quickly fix it or refund your purchase.

What if my backup still doesn't restore?

If your backup still is not restoring after using Decipher Backup Repair, contact us and we'll help you get it working. Occasionally we discover new bugs in iOS backups, and working together with our customers helps us bring new repairs to market faster. If you're unsatisfied with the repairs, we'll refund your purchase through our 30-day money-back guarantee.

System Requirements

Mac Version

  • macOS 10.11 through 14
    (Sonoma, Ventura, Monterey, Big Sur, Catalina, Mojave, High Sierra, Sierra, and El Capitan)
  • iPhone, iPad, or iPod Touch running iOS 17, iOS 16, iOS 15, iOS 14, iOS 13, iOS 12, iOS 11, iOS 10, iOS 9, iOS 8, iOS 7, iOS 6, iOS 5, or iOS 4

Windows Version

  • Windows 11, Windows 10, Windows 8, or Windows 7
  • Recent version of iTunes
  • iPhone, iPad, or iPod Touch running iOS 17, iOS 16, iOS 15, iOS 14, iOS 13, iOS 12, iOS 11, iOS 10, iOS 9, iOS 8, iOS 7, iOS 6, iOS 5, or iOS 4

Decipher Backup Repair is software developed to fix problems and glitches in the iTunes and Finder backups of iPhones, iPads, and iPod touches. Decipher Backup Repair will fix the problems resulting in the iTunes error message: "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone being restored." as well as "iTunes could not restore the iPhone because the iPhone disconnected." Decipher Backup Repair runs completely on your computer, so your data remains private.

Here at Decipher Media, we understand the importance of your data. We love Decipher Backup Repair not only as product, but also for the many opportunities it provides us to help people access important information. If you have any problems with Decipher Backup Repair, or just have questions about your iPhone data, please feel free to contact us.

Decipher Backup Repair Reviews

Read All Decipher Tools Reviews

Write a Review

Average rating: 4.97/5.0 from 655 ratings and 1063 reviews.