DECIPHER BACKUP REPAIR

Fix an iPhone, iPad, or iTouch backup that iTunes reports as corrupted. Restore the backup in iTunes!
Mac and Windows compatible.
iOS 10 Compatible!

Buy Now 30-Day Money-Back Guarantee   Try for Free  




If you are getting an error message like "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored" then we can help! Decipher Backup will fix your backup and save your precious iPhone data.

Simply download the free trial to scan your broken backup.



Decipher Backup Repair Features:

  • Automatically finds and repairs errors in your iOS-device backups made by iTunes.
  • Addresses the following error messages caused by a broken backup:
    • "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone being restored."
    • "iTunes could not restore the iPhone because the iPhone disconnected."
    • "iTunes could not restore the iPhone because an unknown error occurred."
    • "iTunes could not restore the iPhone because the backup does not exist."
  • Compatible with iPhone, iPad, and iPod Touch backups.
  • No jailbreaking required! (And also works for jailbroken iPhones.)
  • iOS 10 (and lower) compatible.
  • Compatible with new iOS 10.2 encrypted backup format.
  • Supported Windows XP and higher, including Windows 10.
  • Supported for macOS Leopard and higher, including El Capitan and Sierra.
  • Software is good for installation on an unlimited amount of computers and for reading an unlimited number of backups. Each purchase comes with two free device activations.

Click here to see the latest Decipher Backup Repair release notes.

Decipher Backup Repair has been certified 100% clean by Softpedia.



Click on a screenshot below to enlarge it:


"Decipher Backup Repair is fast, easy, and reassuring. Best of all, IT WORKS! I spent ten hours trying to get the backup to work (including 5 hours at the Apple Store!) Left there with the 'genius' saying, 'There's nothing you can do.' Decipher took 15 minutes! I can access my client billing records again! Highly recommend. SIX stars!"

- Sharif Abdullah, USA, February 18, 2015

"I don't normally write reviews but Decipher Backup Repair seriously deserves one! With Decipher Backup Repair it took me 10 mins to get my phone fully restored to the previous state after my iOS 8 update wiped my phone. Thank you so much for doing such a simple task that Apple are just 'incapable' of doing!"

- Max Faulkner, United Kingdom, January 20, 2015




I'm skeptical. Does Decipher Backup Repair really work?

Yes, it really works! Read our customer reviews here. If you have any troubles, just email us and we'll be happy to provide assistance.

30-day money-back guarantee.
You won't get burned.

At Decipher Media, we stand behind all of our software. If there is a problem, we quickly fix it or refund your purchase.

What if my backup still doesn't restore?

If your backup still is not restoring after using Decipher Backup Repair, contact us and we'll help you get it working. Occasionally we discover new bugs in iOS backups, and working together with our customers helps us bring new repairs to market faster. If you're unsatisfied with the repairs, we'll refund your purchase through our 30-day money-back guarantee.



System Requirements

Mac Version

  • macOS 10.5 through 10.12
    (Sierra, El Capitan, Yosemite, Mavericks, Mountain Lion, Lion, Snow Leopard and Leopard)
  • Intel x86, or x86-64 CPU
  • Recent version of iTunes
  • iPhone, iPad, or iPod Touch running iOS 10, iOS 9, iOS 8, iOS 7, iOS 6, iOS 5, or iOS 4
  • Leopard (OS X 10.5) and Snow Leopard (OS X 10.6) are supported for 64-bit machines only (How do I tell if I have a 64- or 32-bit machine?)

Windows Version

  • Windows 10, Windows 8, Windows 7, Vista, or XP
  • Intel x86, or x86-64 CPU
  • Recent version of iTunes
  • iPhone, iPad, or iPod Touch running iOS 10, iOS 9, iOS 8, iOS 7, iOS 6, iOS 5, or iOS 4

Decipher Backup Repair is software developed to fix problems and glitches in the iTunes backups of iPhones, iPads, and iPod touches. Decipher Backup Repair will fix the problems resulting in the iTunes error message: "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone being restored." as well as "iTunes could not restore the iPhone because the iPhone disconnected." Decipher Backup Repair runs completely on your computer, so your data remains private.

Here at Decipher Media, we understand the importance of your data. We love Decipher Backup Repair not only as product, but also for the many opportunities it provides us to help people access important information. If you have any problems with Decipher Backup Repair, or just have questions about your iPhone data, please feel free to contact us.