Decipher Backup Repair can help with these error messages:

"iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone being restored."
"iTunes could not restore the iPhone because the iPhone disconnected."

If you have a different error while trying to restore your backup in iTunes, you can run the free trial of Decipher Backup Repair to see if the problem is a broken backup. We also encourage you to contact us so we can help you track down the problem and improve our software.

Learn More

Get started in three easy steps:

  • 1) Install Decipher Backup Repair

    Click our download button above, and then open the downloaded file to start the installation.
  • 2) Run Decipher Backup Repair

    Decipher Backup Repair will automatically scan for your iTunes backups, show you all of your backups available to evaluate and fix. Decipher Backup Repair is compatible with the latest versions of iOS, including iOS 10.3.
  • 3) Choose the Backup to Fix

    Within the free trial, we'll show you any critical issues in the backup, and how those issues would be resolved. Register the program with a license code, and then you can complete the automatic repair process, and restore the repaired backup to your iOS device in iTunes.
  • Need help?

    Head over to our FAQ or send us a note on our support page. We pride ourselves on timely answers and first-class support!

Ready to upgrade?

Purchase Decipher Backup Repair now and enjoy our world-class support, program updates, and the peace of mind from having experts help you get the information you need.

Buy Now 30-day Money-Back Guarantee

Not Ready Yet?

Take your time. Your Decipher Backup Repair trial has no time limit, and will show you how we would fix errors in your iPhone, iPad, and iPod Touch backups. Kick the tires and let us know if you have questions. Please feel free to check out our testimonials also, and see that we're real people who stand behind our software.