"I'm trying to restore my iPhone backup and I'm getting an error message that says "iTunes could not restore an iPhone because the backup was corrupt or not compatible with the iPhone that is being restored." How do I fix my corrupt iPhone backup? All my important photos and memories are in this backup. Please help!" Thanks - David Zukroff, Boston, MA
Chances are if you are reading our blog tip today about corrupt iPhone backups then you are probably experiencing this very issue yourself. The first thing is not to panic or freak out about your important iPhone data being corrupt! There is a good chance we can help you fix your corrupt iTunes backup.
We receive lots of weekly emails from individuals who were turned away from the Genius Bar or Apple Support who then were able to successfully repair their corrupt iPhone backups with Decipher Backup Repair. If it puts your mind at ease you can read some of these testimonials here.
If you haven't yet used copy of the program you can access it at the link below.
Download Decipher Backup Repair
On the first screen you will immediately be presented with whatever iTunes backups are on your PC or Mac computer. Choose a backup to evaluate and select Next.
Note: The specific errors will be highlighted and also any incorrect file sizes will also be notated and visible when you scroll down.
During the repair process you will be presented with a status bar that shows the progress of the backup repair so you can monitor how long it will take to fully complete.
There are several things to keep in mind for this step:
If you have successfully followed the steps above and you are still unable to successfully repair your corrupt iPhone backup, we can send you steps for advanced repairs. You can contact us and we'll reply back via email. Our offices are in San Francisco, California and Phoenix, Arizona, so keep in mind our time zones and business hours when writing to us!
San Francisco / Phoenix, USA
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