Only $29.99 USD
Mac and Windows compatible.
iPhone/iPad/iPod Touch compatible.
iOS 26.5.1, iOS 26.6 beta, and iOS 27 beta compatible!
Latest update: March 22, 2026
(Release notes)
Yes, it really works! Read our customer reviews here. If you have any troubles, just email us and we'll be happy to provide assistance.
At Decipher Media, we stand behind all of our software. If there is a problem, we quickly fix it or refund your purchase.
If your backup still is not restoring after using Decipher Backup Repair, contact us and we'll help you get it working. Occasionally we discover new bugs in iOS backups, and working together with our customers helps us bring new repairs to market faster. If you're unsatisfied with the repairs, we'll refund your purchase through our 30-day money-back guarantee.
System Requirements
Decipher Backup Repair is software developed to fix problems and glitches in the iTunes and Finder backups of iPhones, iPads, and iPod touches. Decipher Backup Repair will fix the problems resulting in the iTunes error message: "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone being restored." as well as "iTunes could not restore the iPhone because the iPhone disconnected." Decipher Backup Repair runs completely on your computer, so your data remains private.
Here at Decipher Media, we understand the importance of your data. We love Decipher Backup Repair not only as product, but also for the many opportunities it provides us to help people access important information. If you have any problems with Decipher Backup Repair, or just have questions about your iPhone data, please feel free to contact us.
Read All Decipher Tools Reviews
July 13, 2026 8:41 AM
★
★
★
★
★
After backing up my IPhone before updating the software I was horrified when the update hung and failed. When I tried to restore the phone I discovered the back up was corrupted! When I looked for alternative back ups I realised the last one was a year old. After much fretting i had to use that one which left 12 months of gaps in data other changes made over the time. Despairingly put in Fix Corrupt Iphone back up in to my browser and came up with Decipher. Anxiously I gave it a try and within half an hour the problem was fixed. 48hours of misery and worry sorted. Brilliant piece of software, very fair price for the result. Thank you so much. I will definately be recommending you to anyone with Iphone problems.
July 12, 2026 5:14 AM
★
★
★
★
★
After iTunes corrupted my backup, I was dead in the water. Decipher Backup Repair, repaired the backup and a good 95% of the data was restored. Most multi-auth apps and their configurations were also restored. Some were not, but that was because of the added security that they built into their own multi-auth app. I had very little hope of getting my iPhone back to where it was... I'm extremely glad that Decipher Tools proved me wrong!
July 11, 2026 10:10 PM
★
★
★
★
★
Another happy customer here! This service successfully fixed my corrupted 750 GB backup copy in just 24 hours. They diagnosed the problem, resolved the issues, and restored everything overnight. Finally, I can use my phone again! Thank you so much for the incredible help.
June 18, 2026 4:52 AM
★
★
★
★
★
I actually used two Decipher products: Decipher Backup Repair and Decipher Backup Browser.
My iPhone backup to my PC was incomplete, and Decipher Backup Repair was able to repair it successfully. I became frustrated during the process of restoring the backup to my phone, but the issues turned out to be Apple-related, not Decipher-related.
Decipher Backup Browser was equally impressive. I used it to pull my photos from the backup onto my PC, and to my delight, the photos were automatically organized into folders by year, then month, and then day. It may sound like a small thing, but it made organizing thousands of photos incredibly easy and saved me a tremendous amount of time.
Both products were outstanding and did exactly what they were supposed to do. Along the way I discovered that some of the biggest hurdles weren’t caused by Decipher at all, but by Apple’s ecosystem. At times it felt like the machine was fighting me every step of the way! For example, I was shocked to discover that Apple won’t allow HEIC photos to be uploaded from a PC to iCloud Photos—even though HEIC is Apple’s preferred photo format on the iPhone. 🤯
What really sets Decipher apart is their customer service. Their team went above and beyond to help me recover my photos and navigate a very frustrating situation. They were responsive, knowledgeable, and genuinely invested in helping me succeed.
If you’re dealing with a damaged or incomplete iPhone backup, I highly recommend Decipher Backup Repair and Decipher Backup Browser.
June 6, 2026 8:12 AM
★
★
★
★
★
Would highly recommend this company to anyone. App is easy to use (and I'm a senior) Customer support is very responsive and I can't say enough good things about them! Very refreshing dealing with a US based company to streamline an already tricky process.
May 2, 2026 10:08 AM
★
★
★
★
★
Dear Team D - You guys have saved my day!
Just when I was running out of hope, I came across your website as a final test of my luck - and it WORKED!!
Thanks guys for the great work! keep it up!
Cheers!
May 1, 2026 8:10 AM
★
★
★
★
★
this is a great company to do business
My experience did not go smoothly but through email conversations, we figured out what was wrong and backed up all my data
It would’ve taken me literally 20 to 30 hours to reload every app every password everything has to be done
The software was worth the money for the amount of time that was saved
I preached to my kids, always back your phones up to your computer in case you have a crash
So my phone did, but then the files were corrupt
Never had that happen
Steve and the service tech teams were wonderful and trying to help me get it fixed
No worries here
April 10, 2026 11:41 PM
★
★
★
★
★
I am not someone who usually writes reviews, but I felt that I should share my experience. Last night was terrible. I wiped my iPhone to manage a storage issue and when I tried to restore my backup, it failed with a “backup corrupted” message. I spent nearly 5 hours trying everything I coulduntil 3 AM but nothing worked. This morning, after going through several options, I decided to try Decipher. Thankfully, it worked. I was able to recover my photos, videos, contacts, messages (which were super important), and some other less critical data.
Of course, I see it doesn’t restore apps data, but given the situation, it was still a lifesaver.
Thank you team!
April 9, 2026 8:43 AM
★
★
★
★
★
100% recommended!
It helps me get my data back from a backup that could not be restored by its own creator.!
Decipher Backup Repair has definitely saved my day!
Thank you for the great too!
April 6, 2026 6:21 AM
★
★
★
★
★
Ok.My name is Nabeel and i am honsetly writing this review. These guys saved my data. Stupid Apple ,i was updating latest software and they out of nowhere said i need to restore back up. I had backup but again after full restore it said backup is corrupt.I searched read reviews n give them a try thou i didn't think it would work.Guess wat ,i got my data back.Thanks guys.
March 21, 2026 5:26 AM
★
★
★
★
★
Thank you so much!!
You have rescued 5 Years of my Past!!
The Backup could be repaired with your program. And with the backup many precious pictures!!
Patrick
March 18, 2026 8:35 AM
★
★
★
★
★
After two full days of working with Apple support and getting nowhere, I was convinced all of my iPhone backups were completely unusable. Every restore attempt failed with a “corrupt backup” error — even backups from different dates.
Out of frustration, I decided to try Decipher Backup Repair… and honestly, I wasn’t expecting much.
To my surprise, it worked.
The software was able to repair the backup and get me further than I had ever gotten before. What Apple’s own tools couldn’t do in two days, Decipher fixed in one pass. I was finally able to restore my device and recover my data.
This wasn’t just convenient — it saved me from having to start over completely.
If you’re dealing with a “corrupt backup” error, don’t waste your time going in circles like I did. This tool does exactly what it claims, and it does it well.
Absolutely worth it.
March 12, 2026 9:12 AM
★
★
★
★
★
I'd backed my phone up to an external hard drive on my mac and when attempting to restore, after waiting for the entire restoration, was getting a message that the backup was corrupt. Deciper allowed me to do a full restore!
March 7, 2026 12:30 PM
★
★
★
★
★
The loss of years worth of data due to WTF is unbelievably painful. But there IS a cure,. Well worth the money.
February 16, 2026 3:10 PM
★
★
★
★
★
I can't believe that this actually worked. My stupid ass iTunes backup got corrupted for God knows what reason and I deleted everything off my phone so I thought I lost all my info but luckily this was able to bring it back. Screw iTunes and thanks Decipher Tools Team!
February 8, 2026 2:45 AM
★
★
★
★
★
So happy with this program!
Fixed my corrupt iPhone backup and saved me so much time and worry.
Definitely worth the money.
February 2, 2026 2:27 PM
★
★
★
★
★
Hello, I was getting the message: iTunes could not restore the iPhone because the backup was corrupted.
I spoke with four Apple technical support agents and got nowhere except for wasting about 15 hours of trial and error.
I stumbled upon your software, which I purchased, and hurray, it worked! In about an hour and a half, I was able to restore my iPhone without any problems.
Thank you for creating this software.
December 21, 2025 7:01 PM
★
★
★
★
★
Simple, easy to use and unfortunately very much needed. Lucky for me the repair worked on the first try. Great product support too. Highly recommend.
December 10, 2025 11:15 PM
★
★
★
★
★
The team was prompt, knowledgeable, and helpful. The restore still did not work because of another issue and they processed a refund immediately. Recommended!!
December 4, 2025 2:38 PM
★
★
★
★
★
Lost hope. You guys brought it back. And for what? 30 bucks? You rule. My 16 pro max LIVES AGAIN! worth every penny <3