Fix a corrupt iPhone backup. Restore the backup in iTunes!
Mac and Windows compatible.
iPhone/iPad/iPod Touch compatible.
iOS 17.5.1, iOS 17.6 beta, and iOS 18 beta compatible!

Latest update: April 5, 2024 (Release notes)

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If you are getting the error message "iTunes could not restore the iPhone because the backup was corrupt." then Decipher Backup Repair can help!

Simply download the free trial to diagnose your corrupt backup.

Decipher Backup Repair Features:

  • Automatically finds and repairs errors in your iOS-device backups made on your computer.
  • Fixes error messages caused by a corrupt iPhone/iPad/iPod backup including:
  • Compatible with iPhone, iPad, and iPod Touch backups.
  • All repairs are done locally on your computer. No backup files are sent to us and no iCloud login required.
  • No jailbreaking required! (And also works for jailbroken iPhones.)
  • iOS 17.5.1, iOS 17.6 beta, and iOS 18 beta (and lower) compatible.
  • Compatible with all of the latest encrypted backup formats.
  • Supported for Windows 7 and above, including Windows 10 and 11.
  • Supported for macOS Sierra and above, including Ventura and Sonoma.
  • Software is good for installation on an unlimited amount of computers and for reading an unlimited number of backups. Each purchase comes with two free device activations.
  • There are no recurring monthly fees or subscriptions.

Click here to see the Decipher Backup Repair FAQ page.

Click here to see the latest Decipher Backup Repair release notes.

Click on a screenshot below to enlarge it:

Here's a few reviews from previous Decipher Backup Repair customers:

Steve M January 11, 2024

★ ★ ★ ★ ★

“Got a new iPhone for our business. Backed the old one up before we traded it in, plugged in the new phone to transfer the data, and the back-up was somehow CORRUPT! This software repaired the issues and recovered 5.5 years of customer contact information and text messages. LIFE SAVER!!! It only took about an hour total. I would highly recommend, best $30 I've ever spent!”

Christian Müller November 24, 2023

★ ★ ★ ★ ★

“After my iPhone was destroyed by my battery blowing up and I tried to transfer the data to a new device, iTunes marked my backup as defective. While similar providers weren't even able to find the backup, Deceipher's software couldn't solve the problem straight away either. But thanks to the absolutely perfect customer service, the developers were able to find the error and prepare a customized solution. All data could be restored in original quality, thanks again!”

Dee November 4, 2023

★ ★ ★ ★ ★

“I must say, I was a bit nervous about using a new website I found on google to recover my data. However, Decipher has been amazing from start to finish. My backup repairs were incomplete or not successfully restoring, initially. However, the support staff helped me through the process via prompt emails; and, now I have my data back! Also, I accidentally bought the Backup repair license twice and they quickly refunded my money on the duplicate charge. I really cannot thank this crew enough! If you’re unsure about using Decipher, like I was, please don’t hesitate. They are responsive to emails and will guide you through the entire process! I highly recommend them! ”

Lisa Delaney September 25, 2023

★ ★ ★ ★ ★

“thank god for Decipher Tools. Apple had me back up my iphone in 2021 and I could never get my photos. Everytime I tried to restore from backup it told me the file was corrupted. Apple was no help ever!!! I Just purchased and got all my photos and videos. THANK YOU DECIPHER!!!!

I'm skeptical. Does Decipher Backup Repair really work?

Yes, it really works! Read our customer reviews here. If you have any troubles, just email us and we'll be happy to provide assistance.

30-day money-back guarantee.
You won't get burned.

At Decipher Media, we stand behind all of our software. If there is a problem, we quickly fix it or refund your purchase.

What if my backup still doesn't restore?

If your backup still is not restoring after using Decipher Backup Repair, contact us and we'll help you get it working. Occasionally we discover new bugs in iOS backups, and working together with our customers helps us bring new repairs to market faster. If you're unsatisfied with the repairs, we'll refund your purchase through our 30-day money-back guarantee.

System Requirements

Mac Version

  • macOS 10.12 through 14
    (Sonoma, Ventura, Monterey, Big Sur, Catalina, Mojave, High Sierra, and Sierra)
  • iPhone, iPad, or iPod Touch running iOS 17, iOS 16, iOS 15, iOS 14, iOS 13, iOS 12, iOS 11, iOS 10, iOS 9, iOS 8, iOS 7, iOS 6, iOS 5, or iOS 4

Windows Version

  • Windows 11, Windows 10, Windows 8, or Windows 7
  • Recent version of iTunes
  • iPhone, iPad, or iPod Touch running iOS 17, iOS 16, iOS 15, iOS 14, iOS 13, iOS 12, iOS 11, iOS 10, iOS 9, iOS 8, iOS 7, iOS 6, iOS 5, or iOS 4

Decipher Backup Repair is software developed to fix problems and glitches in the iTunes and Finder backups of iPhones, iPads, and iPod touches. Decipher Backup Repair will fix the problems resulting in the iTunes error message: "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone being restored." as well as "iTunes could not restore the iPhone because the iPhone disconnected." Decipher Backup Repair runs completely on your computer, so your data remains private.

Here at Decipher Media, we understand the importance of your data. We love Decipher Backup Repair not only as product, but also for the many opportunities it provides us to help people access important information. If you have any problems with Decipher Backup Repair, or just have questions about your iPhone data, please feel free to contact us.

Decipher Backup Repair Reviews

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Average rating: 4.97/5.0 from 697 ratings and 1105 reviews.