Decipher Tools Support

Frequently Asked Questions and Tutorials


iTunes Reporting an error occurred When Restoring Decipher Repaired Backup

Kelly Wilkerson

Categories: Decipher Backup Repair | View Comments

iTunes could not restore the iPhone because an error occurred.

If you've used Decipher Backup Repair to make a repaired backup, but you're now getting the error message "iTunes could not restore the iPhone because an error occurred" (or the same for iPad or iPod Touch), contact us directly via our contact page. We'll follow up with some instructions for resetting the cached data that is causing this error now. Make sure you include your operating system in the contact form since we'll followup with instructions specific for your operating system!