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Viewing reviews 901 to 1000 of 1030
October 31, 2014 3:39 PM - Reviewing Decipher Backup Repair
Decipher Backup Repair worked perfectly. It found the issue with a corrupt iPhone backup and fixed it with the push of a button. Previously: I had worked with Apple support who kindly listened to my issues but could not and would not fix my iPhone backups, suggesting that they had exhausted all possible solutions. The issue: after a necessary iPhone restore, it turned out all my backups (including those on Time Machine?) were corrupt. I was about to lose a lot of data...but DBR saved the day. The decipher team was also very helpful and responded to my inquiries fast. The phone now works as if nothing happened. Highly recommended.
October 19, 2014 12:07 AM - Reviewing Decipher TextMessage
Not only is Decipher TextMessage a super helpful, easy to use app, the customer service is awesome! I recently had an issue with my license code after upgrading my computer to iOS X and less than an hour after e-mailing Decipher's support team (on a weekend no less) I had a quick, simple solution. Thanks so much for all that you do!
October 15, 2014 8:09 AM - Reviewing Decipher Backup Repair
Thank you and your entire team for Decipher Backup Repair! After updating to iOS 8, I couldn't restore from backup because somehow the file got corrupted. Your wonderfully simple to use app scrubbed the backup file clean and I reinstalled to my iPhone 5 without any issues. I got back all my kids' photos, messages, even voice memos and whatsapp chat history. It's the only app I found that actually 'fixes' the problem! Thanks Kelly for your excellent follow up and customer care! Apple, take note!
October 9, 2014 4:07 PM - Reviewing Decipher Backup Repair
Omg this program is a lifesaver! It's the only proof I have of douchebaggery for court otherwise I'd look like a lying fool. Seriously a true lifesaver!! Downloads quick and easy and the directions are just as simple:) Thanks guys keep up the good work I can't wait to see what you come up with next!! AAA+++++
October 8, 2014 9:04 PM - Reviewing Decipher Backup Repair
I am so grateful for Decipher Tools for restoring all my phone data that Apple said was un-recoverable. Amazing customer support! Kelly promptly replied to my emails when the standard back-up repair tool didn't work for me right away, and had my phone up and working in a couple of tries. I couldn't recommend this company and their products enough! Thanks again.
October 6, 2014 7:58 PM - Reviewing Decipher Backup Repair
Fantastic product and support. I had trouble with an encrypted iPhone backup (on a Sunday no less), but Kelly responded the same day and got to work right away to help me out. I rarely write testimonials, but it is warranted in this case. I have no qualms with strongly recommending Decipher Tools products!
September 30, 2014 11:36 PM - Reviewing Decipher TextMessage
As a Realtor, I have many clients who communicate through text. Thank goodness for Decipher. I was able to back up all of my texts. When I got stuck, tech support was responsive, helpful and polite. What a breath of fresh air. Now I can activate my new iPhone 6!
Thanks Decipher! You rock!
September 28, 2014 5:59 PM - Reviewing Decipher Backup Repair
Finally a software worth it's weight in gold, your app saved me at least 4 hours tomorrow dealing with Apple while paying them $19.95. Half of that time will be wasted talking to some moron who won't understand my issue THEN be transferred to someone else which I will have to repeat myself. Grrrrrrr
Your app fixed my corrupted Iphone backup with over 10 voicemails, 200+ text messages and 40 photos that would've all been lost.
BRAVO to whomever made this app !!!!
September 25, 2014 2:49 PM - Reviewing Decipher Backup Repair
I updated to IOS 8 and my phone crashed in the middle of the update.
Everyone one of my backups came back as corrupt, even the one I did before the upgrade.
Tried many different things and hours of work before I found Decipher Backup Repair. The problem was fixed in minutes. I wish I had found them sooner.
Thank you very much Decipher team!
September 22, 2014 5:18 PM - Reviewing Decipher VoiceMail
easy to download. easy to use.
I sat on the phone for hours yesterday trying to recover a voicemail from my dad who recently passed. It didn't show up after I switched from my iphone 4S to the iphone 6. I cried a lot about the lost voicemail and then i got a tweet from @deciphertools I downloaded the free trial and retrieved the voicemail in MINUTES!!! I am so thankful, I honestly don't know how to express my thankfulness.
A+ Decipher Voicemail!
September 21, 2014 4:13 AM - Reviewing Decipher Backup Repair
This program is pure magic! Worth every penny! I had 5 backups all saying corrupt in itunes while trying to set up my new iphone 6 from a backup of my old 5S, 2 backups I made yesterday both useless, spent 2 days trying different 3rd party apps all with limited success at best, this slice of heaven scanned, repaired, and fixed all my problems in under an hour. Thank you for saving all my photos, contacts, sms, etc.... total life saver, screw you itunes, thank you decipher tools!!!
September 19, 2014 3:10 AM - Reviewing Decipher TextMessage
Decipher TextMessage is a powerful and yet very easy to use App. Anybody using an Apple device for messaging should get a copy! Quick and reliable way to retrieve/save full conversations. Oh! and they provide great and very personal support. I highly recommend the company and their products.
September 15, 2014 8:38 PM - Reviewing Decipher VoiceMail
Software was extremely easy to use and download; once you activate your desired devices you instantly see all of your voicemails accessible on your computer via a custom interface as well as populated into a seperate file folder for additional control/access! Highly recommend to anyone who has important memories they are looking to save. (Additional note: When I had some questions, the team at Decipher replied extremely quickly back to me - outstanding customer service!)
September 10, 2014 7:29 AM - Reviewing Decipher Backup Repair
Support for this product is exceptional. While at first Decipher Backup Repair was unable to fix my corrupted encrypted backup, support from Kelly was superb. Over a few emails Kelly was able to review the logs, isolate the problem, and provide me with a preview build and detailed instructions that resolved the issue. Can't recommend this product enough. Thanks again!
September 5, 2014 8:52 PM - Reviewing Decipher Backup Repair
Similar to many others, I had an iPhone5 eligible for a battery replacement and followed their instructions to wipe my phone but lo and behold the backup would not restore (funny but even the person at the Apple store was shocked that they - Apple - would've suggested to wipe the phone).
Decipher's Backup program was a savior in getting the issue corrected even with problems with encryption challenges. Their support was fantastic staying in touch with me over the weekend until I was in good shape. I wish all companies took their product and customer service as seriously as Kelly and the folks at Decipher Tools. Thank you very much!
August 30, 2014 5:03 PM - Reviewing Decipher Backup Repair
My IPhone 5 would not restore due to a corrupt file when trying to reload it onto the phone. I spent 1:31 Mins on the phone to Apple who tried to fix the problem but couldn't (Despite a very good effort to be fair and they did call me so the call cost was there's not mine) My last ditch attempt was to try the Decipher backup repair tool which I have to admit I am always weary of downloading stuff I know nothing about but hey it was my last option. Downloaded the program, the program checked my file and showed me the errors, then it fixed the errors and said it should now be ok. I paid the $29,99 via Paypal and entered the voucher code. Went into ITunes and restored from the decipher back up. And OMG it only worked !!!!!!!!!! I have been smiling from ear to ear all day as all my files and contacts and work stuff is now back on the phone. Totally Amazing, if you have the same error message then give it a try. So pleased and thank you very much Decipher Tools team. Mick Mills. UK
August 30, 2014 11:35 AM - Reviewing Decipher Backup Repair
Wow, had apple change the battery under the new program git home and tried to restore and nothing but a nasty error message saying the back up was corrupt or incompatible with an iphone backed up twice the previous day. This program works. Sensational. I was quite sceptical about paying $29 for the program but after 5 hours of frustration - SUCCESS - fantastic.
August 27, 2014 6:01 PM - Reviewing Decipher TextMessage
Product has worked perfectly to export text message conversations from my iPhone 4S and 5c. Latest export: 108,000 messages, and it handled it without issue. Also: customer service was fantastic, responding to and fixing a strange licensing issue within a couple hours.
August 25, 2014 9:22 PM - Reviewing Decipher TextMessage
Decipher TextMessage is a great tool to archive and save your text messages. It is a very easy-to-use interface and provides a layout that is streamlined and simple, but very effective. The folks at Decipher were quick to get back to me when I had a question concerning my product’s registration code. Jay replied to my email and fixed the issue without hesitation. I would recommend this product to anyone who desires to store/save text messages. I look forward to using other Decipher Tools products. Thanks!
August 19, 2014 2:05 PM - Reviewing Decipher TextMessage
Decipher simply ROCKS! Recently we needed to document text messages to be used in a court hearing. It is a fabulous software application for exporting and saving texts. The customer service team is unbelievably responsive and genuinely the nicest group of folks in the business. Impressive experience at every level. As Always, Tricia
August 15, 2014 1:40 AM - Reviewing Decipher VoiceMail
Great software! Works easily when you backup your iphone to your computer! Had a PC crash and Decipher tech support (via emails) helped me find and reinstall old vm messages from my mom who recently passed away! THANK YOU DECIPHER team!
August 12, 2014 7:37 AM - Reviewing Decipher TextMessage
I've used Decipher TextMessage for a while now, and it most definitely covers my requirements when it comes to backup. My experience with the Decipher team has been very positive, with quick customer service and generous offers. I highly recommend Decipher TextMessage!
August 10, 2014 10:37 PM
This program is by far THE BEST!!!! And the support team exceptional!!!! I've recovered so many lost messages with this program! I love it I love it I LOVE IT!!!!
August 10, 2014 7:09 PM - Reviewing Decipher VoiceMail
This program is the best!!!!!!! I don't know what I'd do without it. I am a really sentimental person and it means so much that I can keep my conversations in text messages, attachments, and voicemails. I have had my cell phone stolen from me before, but because I had Decipher Tools, i didn't lose the most important stuff to me. I highly recommend it for anyone. Its just fantastic!
August 8, 2014 2:37 PM - Reviewing Decipher TextMessage
I love this app, so easy to use, and when I recently switched from an iPhone 4 to an iPhone 5C and couldn't get my old app to work, these guys were so quick and helpful with their responses. Couldn't believe it's a three man show! Highly recommend.
August 5, 2014 10:56 PM - Reviewing Decipher TextMessage
As text messages have become a mainstream form of communication in our business, keeping records of this form of communication has become necessary. Decipher TextMessage provides a great tool for this. I have experienced a couple of glitches I have received prompt and excellent support from Decipher who are very keen to see their users satisfied.
August 2, 2014 8:55 PM - Reviewing Decipher VoiceMail
I love this software. I can save my voicemails as MP3s directly into Itunes and they are automatically labeled with the callers name, making them easy to find in the future. The support staff is great and responded and resolved all my issues within 24 hours! Thanks!
July 25, 2014 1:56 AM
Wonderful product and excellent customer service! Thank you so much for your help with my issue. I really appreciate it! ♥
July 22, 2014 1:27 PM - Reviewing Decipher TextMessage
WOW, OUTSTANDING CUSTOMER SERVICE AND OUTSTANDING PRODUCT!! Had a minor problem but Jay and staff were soooo patient with me even though I panicked and sent a few emails and Twitter posts! LOL!! YOU ALL ROCK - KEEP UP THE GREAT WORK!!! :D <3
July 13, 2014 3:41 AM - Reviewing Decipher TextMessage
This software is very cool! Worth every penny! Really easy to install and does the job as described without a hiccup. Above the quality and functionality of the software is the incredible support from the company. I recently encountered a small problem and reached out to the company and within a few hours I received an e-mail and after a few exchanges my problem was resolved. The most impressive and courteous product support I have experienced in some time. You Guys Rock!
June 26, 2014 11:46 PM - Reviewing Decipher TextMessage
Not only does this software delivers exactly what it advertises but what Im most pleased and content about is the customer service provided by the staff that run this company. Effective, they expedite their requests and live up to their word. Thanks a million guys for the great service. HIGHLY RECOMEND THE SOFTWARE. WORKS MIRACLES!
June 22, 2014 6:16 AM - Reviewing Decipher TextMessage
Great tool for archiving iPhone text messages and it hasn't failed me yet. If you want a backup of the messages in Decipher Tools, you can print everything as a PDF file and keep it in your computer. Excellent customer service. The only thing it lacks is password control to keep prying eyes off your text messages. haha
May 1, 2014 9:46 PM - Reviewing Decipher TextMessage
customer service is incredible, fast and every helpful. my decipher textmessage app wasn't working, so i emailed you guys and within an hour my problem was solved! incredible company and i am glad to be supporting you guys with your amazing product! DECIPHER ROCKS!
March 27, 2014 7:58 PM - Reviewing Decipher TextMessage
This is an amazing software that is too easy to use! I love the way this helps me go back through my old messages and find important information I may have missed. Not to mention, the customer service is just WONDERFUL. They reply quickly and clearly, and are so very helpful!! Thanks so much for your great service.
March 20, 2014 1:32 PM - Reviewing Decipher TextMessage
I had a question about using Decipher Tools software after my download. I used the available link to send an email with my query. I was answered with a quick solution much faster than I had anticipated! It is the people that make a company, product or service outstanding and this company clearly has some outstanding individuals behind the scenes. I have since recommended Decipher Tools to two other individuals that had a need for archiving text messages. They have thanked me profusely for finding such an outstanding product and solution and at an excellent value!
March 19, 2014 8:12 PM - Reviewing Decipher VoiceMail
My dad recently passed away and I was looking for a way to save the 2 voicemail messages I had from him in a more stable way... and Decipher Tools helped make sure I will always have a way to hear my dad's voice. Nice personalized service and a good software. Would do business with them again anytime.
March 9, 2014 12:07 AM - Reviewing Decipher TextMessage
I cannot say enough positive things about this product and the staff. Today I was at Apple and told them about how AWESOME it is to be able to save my text messages and they are now going to recommend it to their customers. I got a pleasant surprise today when I plugged my freshly wiped iPhone into my Mac and my backed up text messages were put back on my cell! <3
January 25, 2014 9:43 AM - Reviewing Decipher TextMessage
I have one question before I purchase...... I was able to back up my iphone data onto my computer and then did a restore on my iphone but when I tried to use the backup iTunes told me it could not be completed because the backup was corrupt. My question is, Is there ANY way I can import all the text messages into my phone directly after setting up a new iphone ?
January 22, 2014 9:32 PM - Reviewing Decipher TextMessage
I work in IT and see a lot of software, often poor, so it's refreshing to come across a product that does exactly what it advertises. Moreover it does it efficiently and makes it easy for the user. I was further impressed with the company's support when I had to reinstalled the software following a system crash. My licence key wouldn't work, so contacted support - within 5 minutes I had a reply with a replacement licence key free of charge. Excellent - wish there were more companies like this! Thank you
January 21, 2014 6:46 PM - Reviewing Decipher TextMessage
This is a wonderful App. I'm not very Tech savvy but they have made it easy. Their customer service is awesome! Thanks guys for making my life easier and allowing me to save some of the more precious words through texting.
December 17, 2013 4:27 PM - Reviewing Decipher TextMessage
Excellent product, and great customer service. I had to replace my hard drive and lost my original program, and when I emailed them, they replied very promptly and within a few hours I was up and running again! I would highly recommend the product
December 16, 2013 8:40 PM - Reviewing Decipher TextMessage
I wanted to download a year long text communication between me and a very good friend. I am not at all computer savvy but using Decipher was so easy. I initially did not know how to back up my phone to the computer and contacted Decipher help on Sunday night. Got very helpful email immediately from their team. Recommend it highly.
December 3, 2013 9:40 PM - Reviewing Decipher TextMessage
I have been plagued by issues with my Apple divides. I had been advised by Apple to wipe my phone (for the third time) and was not happy about it. This would be the fourth time I would lose all my text messages. Rubin, who helped me at Apple, told me about Decipher Tools. I immediately came home and tried it. Unfortunately, the program wouldn't download but Jay was an absolute doll. He ignored my grumpy and annoyed attitude (sorry, Jay, I hate my Apple devices). He went above and beyond to help me and after contacting me repeatedly he came up with a fix that my crappy MacBook Air would tolerate and I was able to download the program and save my text messages before Apple wipes them again. Thank you Decipher Tools and Jay! These guys and their software are AMAZING. THANK YOU SO MUCH!!!! You ROCK!!!
December 3, 2013 8:13 AM - Reviewing Decipher TextMessage
Will it retrieve texts made from another phone that was ruined in water (same number and plan)
This phone may not have been backed up onto the computer (updated) prior to its drowning
It was fairly new and I can't remember If I had synced it up yet or not?
Just curious... Thanks
November 7, 2013 7:37 PM - Reviewing Decipher TextMessage
will i be able to recover lost texts from my iphone WITHOUT a backup? i just deleted a message thread by accident that i very much want to save, and when i went to my computer to restore from a backup, there was no backup. so, i'm hoping they're on my phone somewhere. that's what you guys are for, right? :)
September 16, 2013 5:14 AM - Reviewing Decipher TextMessage
This software has been amazing ever since I got it some years ago. Just purchased the update, tho kinda disappointed that emoji still cannot be shown in the dialogues.. I bet a lot ppl have the same question as to when you guys are gonna have it fixed??
Viewing reviews 901 to 1000 of 1030
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