Decipher Tools Testimonials

Patrick Mahoney

March 5, 2018 9:34 PM - Reviewing Decipher Backup Repair

I backed up my iPhone 6S and then took it to T-Mobile and bought an iPhone 8 and traded in my iPhone 6S. I took the iPhone 8 home, tried to restore it and got the "corrupted or not compatible" message. I then spent 3 hours on chat with Apple last night and then 4 more hours on the phone while we restored the phone twice, removed iTunes and reinstalled it, updated my Windows 10 to the latest patch, then got out another computer, installed iTunes on that, copied over the backup file, installed that and every time we got the corrupted/not compatible error, and then Apple technical support said that they couldn't help and I needed to give up and set the phone as a new phone. And then I pulled out an old backup of my hard disk from Christmas, and I got the error, and then I pulled out a backup from last summer, and got the corrupted error, and then I pulled up a backup from 2016 and I still got the error.

And I pondered everything that I had on my phone and I was totally bummed.

And then I turned to Google, Googled a bunch and decided to buy Decipher Backup Tools and - to be completely honest with you - I didn't think it would work. But I thought that when it didn't work I'd email you guys and rather than ask for a refund, ask you to change the license to the browser version and then use the browser to pull out the photos and notes and other things that I wanted to recover.

I was absolutely overwhelmed when it worked - I honestly teared up I recognize that you guys are thinking something like "dude, of course it worked" but I thought if Apple support had no clue and gave up then a program that I found on Google was unlikely to work either.

I truly can't tell you how pleased/happy/thrilled I am to have my phone with all the files in all the right spot and everything working again.

Decipher Media

March 6, 2018 6:37 AM

Thanks so much for the kind words, Patrick! We're thrilled that Decipher Backup Repair was helpful and fixed your corrupt backup. This made our day and we appreciate you taking the time to let us know. ;-)

Kendal Bohnsack

February 25, 2018 6:57 PM - Reviewing Decipher Backup Repair

saved my corrupted backup and years and years worth of files!! THANK YOU!! nobody else could help. not even "genius bar"

Decipher Media

February 26, 2018 2:09 AM

Hi Kendal, that is great that Decipher Backup Repair fixed your corrupt iTunes backup! Thank YOU for letting us know!

Kari Melissa Doyle

February 24, 2018 9:55 AM - Reviewing Decipher Backup Repair

I am so incredibly grateful. My iTunes backup was corrupted and I thought I had lost so many photos of my children. I used Decipher Backup Repair, and while it did take some time, it fixed the backup and restored all of my photos. Worth every penny of the $30. Thank you so much!!!!

Decipher Media

February 24, 2018 5:38 PM

We are happy that you are happy, Kari! ;-) .That is awesome that all your photos of your kids were recovered. This made our day and we appreciate you letting us know.

Susanne Béïque

February 23, 2018 7:01 PM - Reviewing Decipher Backup Repair

My iPhone 6 was stolen, and I had to buy a new one (same version). Fortunately, I had backed up the phone 4 days prior to the loss. Unforturnately, when I tried to restore my iTunes backup, i received the error message ""iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored." Major panic, but after a few days, remembered to Google to see if anyone else had the same problem. After researching several solutions, found a post on Decipher Tools Blog, which fit my issue. Purchased the software and had a complete and full restore, no problems. Major lifesaver, thanks for a great product. Will keep this around and check every backup I do from now on, and fix as required. The reasonable cost of 29.99 was money well spent and worth every penny! Thank you, a million times over, this made my day!

Decipher Media

February 24, 2018 1:47 AM

Wow, thanks so much Susanne! We're grateful that you are a customer and we're happy Decipher Backup Repair was helpful!

Desiree Schuell

February 23, 2018 1:17 PM - Reviewing Decipher TextMessage

My issue was having to print the text messages. Prior to finding this tool I was taking photos of each one and trying to print. Needless to say incredibly time consuming and frustrataing. Decipher Tools made the job so easy. All the texts there with the date and time, etc. Everything I need.

Decipher Media

February 23, 2018 8:23 PM

Thanks, Desiree! We appreciate you being a customer!

Jake Daum

February 20, 2018 9:16 PM - Reviewing Decipher Backup Repair
★ ★ ★ ★ ★

This saved my backup that was over 6 years of having an iPhone... I am very thankful for the people that created this program!! 10/10

Decipher Media

February 21, 2018 4:03 AM

Hi Jake, we're really glad that Decipher Backup Repair was helpful. We appreciate the kind words! ;-)

Oleg Makarov

February 19, 2018 9:13 PM - Reviewing Decipher Backup Repair

I could not restore backup to my new phone. After an unsuccessful attempt to use one solution, I came across your product and it worked! It was money well spent. There is only one fix out there and it is Decipher Tools. Thank you.

Decipher Media

February 20, 2018 4:43 AM

Hi Oleg, thanks for letting us know that Decipher Backup Repair was helpful. We really appreciate it! ;-)

Glenn Roberts

February 18, 2018 9:48 AM - Reviewing Decipher Backup Repair

This all started when I scheduled my battery replacement with Apple. Apparently, my battery had swollen and was not safe to remove for fear of starting a "thermal" event!! So Apple gave me a brand new phone. Luckily I had done a full back up to my PC 2 days prior. That was until I got my phone home to restore from back up and got the dreaded 'corrupt backup' message. To be honest Dechipher was not the first tool I looked at. That was mainly due to Google search result [you must talk to your SEO team]. I am so glad I found Decipher Tools. My back up was fixed and my phone returned back to its former self, only faster, because its brand new!! [thanks Apple].

Decipher Tools were half the cost of other competitors and the guarantee and personal support they offer tipped the scale and I'm glad I did. 3 years’ worth of photos recovered. Worth every penny!!

Decipher Media

February 20, 2018 4:44 AM

Awww, thanks so much Glenn. That is very kind of you. We're really glad our software was helpful and we appreciated your patience during the process!

Uchechukwu Juliet Igwe

February 12, 2018 8:44 PM - Reviewing Decipher TextMessage

I needed old text messages to prove that I have known my husband since 2016, iTunes backup was not helpful. I contemplated a lot before finally deciding to pay for the Decipher software, I am very glad I did. even my old phones showed up, I was pleasantly surprised. Messages had mine and my husband's names and numbers, can't beat that. BEST PROOF EVER! Thanks Decipher for this awesome tool.

Alan Hussen

February 12, 2018 4:26 AM - Reviewing Decipher Backup Repair

The best software I've ever downloaded.. Life Saver

Decipher Media

February 12, 2018 3:11 PM

Thanks, Alan! We really appreciate the kind words! ;-)

Monica Porras Voce

February 10, 2018 5:30 PM - Reviewing Decipher Backup Repair

The BEST $30 ever spent. I went from an iPhone 7plus to my birthday present of IphoneX, backed up my 7plus...got my new phone went to restore and I got the message of "CORRUPT FILE". I surprisingly kept calm but was freaked out!! But did some google search came to this website read the reviews and it's a company in the US...so I said what the heck! I'm SO HAPPY I did. Easy to use and it did exactly what it said it would!! My new phone is uploaded with everything from my back up!! Life can go on :) THANK YOU!

Decipher Media

February 11, 2018 4:19 AM

Thanks so much, Monica! Yea, we are a U.S. based company and we are really happy that Decipher Backup Repair was helpful in fixing your corrupt Apple iTunes backup. We hope you have a great rest of your weekend! :)

Peg Riou Baldwin

February 10, 2018 12:08 PM - Reviewing Decipher TextMessage

I couldn't possibly love a bit of software more than this one.

Decipher Media

February 10, 2018 9:10 PM

Wow. Thanks for the kind words, Peg! That made our day and we appreciate you being a customer. ;-)

Peg Riou Baldwin

February 10, 2018 10:38 PM

Decipher Media No problem. I have been a customer since December of 2012, and have purchased more licences twice, as my husband and I both keep upgrading our iPhones. I will never be without Decipher ... it was invaluable in a civil claim with a bad tenant. Without it, it would have literally taken DAYS to record all the pertinent text messages for the court hearing, but with Decipher TextMessage, it took less than 30 minutes, and that included indexing all the conversations! I have recommended Decipher Media over and over again, most recently to a "Landlords only" Facebook group, becuase for folks like us, we get burned a lot, and this tool simply cannot be matched.

Mike Lowrey

February 9, 2018 7:42 AM - Reviewing Decipher Backup Repair

I cannot thank you enough for your software. I trusted iTunes because of its brand and after backup I wiped my phone, only to find out later the file is corrupt. I first contacted Apple Support whom were completely useless and practically said it's tough luck.

Well worth the $30, thank you.

Decipher Media

February 9, 2018 4:16 PM

Thanks for the kind words about Decipher Backup Repair, Mike. We're really grateful that the software was helpful! ;-)

Cassie Fennell

February 2, 2018 9:41 AM - Reviewing Decipher Backup Repair

I almost had a heart attack when my restore didn't work. My old phone was already wiped and exchanged! I downloaded the software, paid the best $30 ever spent on anything, and a few minutes later I had my fancy new restore. Unfortunately I still got an error message, I shot off a quick email and the team responded within 12 hours with instructions to used advanced repair tools and it fixed it! I'm soooooo incredibly thankful and happy, my back up restore finally worked and I'm back in business! For $30 to get back pictures of my daughter and special voice memos, along with just the convenience of having my phone as before, I can't recommend them enough! Thanks!

Decipher Media

February 2, 2018 4:35 PM

Thanks Cassie! We're glad we were able to help and that Decipher Backup Repair fixed your broken iTunes backup. ;-) Have a great weekend!

Matthew Bailey

January 31, 2018 7:56 AM - Reviewing Decipher Backup Repair

Like most of the feedback on here, don't usually leave reviews, or spend money on something I know nothing about, but it worked! couldnt care how much I had to pay as all day ive been trying to do this and fix apples mistake! IT WORKED! THANKS SO MUCH GUYS ! Its currently 1am, yes been trying all day haha made this dude very happy

Decipher Media

January 31, 2018 3:26 PM

Hey Matthew, it makes us happy that you are a "happy dude." We're working hard to make helpful software and we really appreciate you letting us know Decipher Backup Repair was helpful You rock! ;-)

Nicole Maddalone

January 30, 2018 1:56 PM - Reviewing Decipher Backup Repair

I switched from my Iphone 6s to the 8 plus this morning but before I even left I backed up the 6s to itunes. It ran seamlessly, no pop ups, nothing. So I went and upgraded my phone and the carrier took my old phone as they do. I got home and tried to restore and I could not, my restore was corrupt. I tried so many things, and nothing. I called apple and also did online chat to see what could be done and they said Id need my old phone and backup again. Uh, hello. I can't do that. I was crushed. I took to google and searched and searched came across Decipher Media which had a recovery program to get all my stuff back on my phone. At first it didn't work but then I contacted customer support who emailed me back so fast with a few additional steps to try, and it worked. Thank you, Jesus it worked! Everything is back! Notes, Voice notes, Voicemails, Emails, text messages, contacts, apps. You might think, meh whatever but I have voice notes of my son talking as a baby. I have voice notes of acoustic music I sang back in the day. I have voicemails from people who both in and out of my life that matter to me. I have notes of funny things my sisters say. I have notes about the messages at church and my feelings and goals from each one.And honestly so much more. Losing it sent me to tears.But,it's all back now and I am grateful. No thanks to Apple though whose rep told me he was sorry but there was nothing to be done. For all the technology they have you'd think they would have offered a recovery program. Thank you guys so much! From the bottom of my heart.

Decipher Media

January 31, 2018 3:25 PM

Your note to us made our day, Nicole! We're incredibly happy that Decipher Backup Repair fixed your corrupt iPhone backup and that all your important data and memories were recovered. Thanks for taking the time to let us know! ;-)

Kyle Fogarty

January 28, 2018 11:46 AM - Reviewing Decipher Backup Repair

Was skeptical. Paid the $30 and it worked perfectly the first time. iPhone is now completely restored to the desired backup.
:
Was switching from a 6s+ to iPhoneX. Activated the new line (iPhoneX) before backing up the 6s+. With the phone no longer in service, I then backed up the 6s+ with seemingly no issues. Plugged phone into MCP>iTunes>Backup Now>This Computer. Everything normal.
Go run errands, return to restore the iPhoneX (using the 6s+ backup I created 2 hours earlier) and it fired the corrupt message. The 6s+ had updated software as well so I didn't think that could have been the issue. Went Google surfing and found Decipher Tools, and if you've made it this far, you already know it worked the first time. Thank you Decipher Tools!

Decipher Media

January 29, 2018 1:58 AM

We appreciate you taking the time to let us know, Kyle! Great news that Decipher Backup Repair was helpful. Have a great rest of your weekend!

Craig Ford

January 26, 2018 2:06 AM - Reviewing Decipher Backup Repair

Simple to use. Works exactly as described. Words can't describe the feeling of seeing your corrupted backup fixed and iTunes being able to recognise and use it. Thank you Decipher Tools!!

Decipher Media

January 26, 2018 4:04 PM

Thanks Craig! We're really happy that Decipher Backup Repair fixed your corurpt iPhone backup. Have a great "Australia Day" holiday today!

Cat Sully

January 25, 2018 5:47 PM - Reviewing Decipher Backup Repair

I backed up my phone to my computer, thought I was good to go (I don't use iCloud AT ALL so no back ups there). No messages afterwards or anything. Traded in my old phone for a new one, she said it would take a while to restore from one phone to the other at the store, I said no worries bc I knew I had a backup. Tried to use it when I got back, CORRUPTED. I was so panicked. I did have a backup from 2 weeks ago but I just did an insane amount of work with apps and info on my phone over the last week or so, so to lose all of that would mean I'd have to redo A LOT. Found this site, COMPLETELY worth the money! SOOOOO easy to understand. Fixed everything instantly. THANK YOU!!!!

Decipher Media

January 26, 2018 12:46 AM

Hi Cat! We're so glad Decipher Backup Repair was fixed your broken iPhone backup. Thanks for letting us know and for being a customer. We are grateful. ;-)

Martin Chow

January 25, 2018 11:13 AM - Reviewing Decipher Backup Repair

I thought i will lost all my files. I had used nearly 6 hours to get the files back. But all methods failed. I finally got this one. This software does helped me to find all my corrupted files and restored well again. Thank you to the team. Nice job. :)

Decipher Media

January 25, 2018 5:56 PM

Thanks Martin!

Breeana Nicole

January 23, 2018 8:53 PM - Reviewing Decipher Backup Repair

I honestly was on the verge of tears after spending nearly 3 hours on the phone with apple to finally hear . . . "sorry there is nothing we can do for you, your backup is corrupted." Not to mention, I spoke with 3 reps earlier in the day and web chatted with a agent before I was transferred to a "specialist." I googled everything, companies were charging $80 and better some even said for the error message I was experiencing, they wouldnt be able to do anything either, despite what their website said. Long and behold I went on to Apple's website one last time and stumbled upon Decipher Tools and let me tell you I am sooooooo glad I did ! I have ALL of my pictures, text messages, recent call logs etc . . . well worth the money spent and my life is WHOLE again. Thank you DT ! Highly recommended !

Decipher Media

January 24, 2018 5:09 PM

Hi Breeana, it made our day that Decipher Backup Repair fixed your corrupt iPhone backup! Thanks for the kind words. We really appreciate it. ;-)

David Gavilan

January 17, 2018 3:08 PM - Reviewing Decipher Backup Repair

I had a backup made in iTunes for Windows. Everytime it failed. I copied the backup over to my Mac, and it still failed. We called Apple, but they weren't very helpful. In the end, I downloaded the Decipher Backup Repair on my Mac, and after analyzing the backup and seeing the list of faulty files, I bought a license and easily repaired the backup. I reset my phone and recovered it from the backup and it worked without issues.

Decipher Media

January 18, 2018 7:16 AM

We are really happy Decipher Backup Repair was helpful, David. Thanks for posting and letting us know your data was recoverd and is safe and sound now!

Tahsin Tahmid

January 15, 2018 7:17 PM - Reviewing Decipher Backup Repair

Same as everyone mentioned, I cant really thank you guys enough for the software. I created two backups via iTunes and erased my phone to factory setting thinking that I was safe, but when I tried to back it up, iTunes kept saying both backup was corrupted. I was trying all night to find solutions to repair the corrupted files, but I couldnt find anything that works, neither did I get any help from the Apple customer care. I also went to the nearby Apple store to fix the problem with the back up, they couldnt help me to solve the problem. Thank god that I found this website! I saved more than 600 contacts and all my photos, apps and other necessary files from the corrupted iTunes backups within few mins of purchasing the repair tools. They have great customer service, and responded really fast when I needed help. However, I wish there was a call/chat support available online. The only way to reach the customer care was through email, which can be time consuming. Thank you!

Decipher Media

January 16, 2018 5:54 AM

Thanks so much, Tahsin! We're really happy that Decipher Backup Repair fixed your broken iPhone backup! This makes us really happy and we're grateful for you taking the time to let us know! ;-)

Disha Khurana

January 15, 2018 1:37 PM - Reviewing Decipher Backup Repair

Thank you, thank you, thank you, thank youuuu! I cannot describe the relief & peace your software brought back, i was beyond devastated when I couldn't take my back up with data of nearly 2 yrs. Thank you sooo much. Best 30$ I have ever spent :D

Decipher Media

January 15, 2018 7:50 PM

Wow, thanks Disha! This makes us really happy. ;-)

Patricia Craddock

January 15, 2018 10:54 AM - Reviewing Decipher TextMessage

Needed to print out text messages from several people and this tool worked perfectly for that!

Decipher Media

January 15, 2018 7:50 PM

Thanks for the kind words, Patricia!

Angel Trujillo

January 14, 2018 4:12 PM - Reviewing Decipher Backup Repair

Like many here, I was skeptical that this software would work, but the fact is that it was the solution to my problem.
I had been trying to restore my old phone setting to a new iPhone. I went through all the different recommedations like updating the iOS, and others, without any success.
SInce nothing else had worked I gave Decipher Backup Repair, a try and although it did not work on the first attempt it did work on the advanced repair attempt. The customer service provided was great. I emailed them on a Saturday evening alerting them that my first attempt had not worked and within minutes they respondent with different recommndations as to what to do next. I was very pleasantly surprised to receive their reply, but I also immediately got the feeling that these guys are legitimate and certainly know what they're doing.
Needless to say, I'm a happy customer. I got my phone restored and did not lose any of my data or settings.
Thanks!

Decipher Media

January 15, 2018 8:56 AM

Angel, it's makes us happy that you are "happy customer!" ;-) We appreciate you letting us know that Decipher Backup Repair did its job and thanks for your patience during the repair process and back and forth emails!

Hayley Alice Russell

January 14, 2018 3:18 PM - Reviewing Decipher Backup Repair

I've got to say I never write reviews for things, but i've bought a new phone today and when I went to restore it, iTunes said it couldn't restore my backup because it was corrupted (5 years of photos etc in the backup!!), I did some googling and this was suggested, honestly didn't know if it was actually a virus or just a scam but gave it a go and it's incredible! Fixed the corrupted backup and now I have everything on my phone :D beyond happy!! and highly recommend...

Decipher Media

January 15, 2018 8:54 AM

Hi Hayley! Thanks for letting us know that Decipher Backup Repair fixed your broken iPhone backup. We really apprecite the kind words and feedback as we keep working hard to make helpful software programs. ;-)

Levi Moscovici

January 13, 2018 9:56 AM - Reviewing Decipher Backup Repair

Thank God for you! This tool saved my ass big time!! I have been with iphone since the 3GS came out and i've never had this problem. Tried everything and eventually gave up and put my faith in this program. IT WORKED!!!! All pictures back...all calendder inputs and contacts back....AND most importantly, my whatsapp as it was a week ago!!

I am a very confident when it comes to fixing phones and computers and all my friends always ask me to fix their stuff...but i couldn't fix this one! Thanks again for saving my butt!! Well worth the 30 dollars just incase it ever happens again!

Decipher Media

January 14, 2018 12:06 AM

Wow. Thanks Levi! We are working really hard to make helpful software programs and we appreciate the kind words! We are very happy that Decipher Backup Repair was helpful. Have a great rest of your weekend. ;-)

Omar Qamar

January 10, 2018 2:37 AM - Reviewing Decipher Backup Repair

This app actually works !! I am out of big depression. Thanks

Decipher Media

January 10, 2018 5:16 PM

Thanks Omar! We're happy our software was helpful for you and that you are no longer depressed! ;-)

Grace Oh

January 9, 2018 12:13 PM - Reviewing Decipher Backup Repair

100% recommend. Honestly shocked that this worked after the lady at the Apple Store told me there was no way my backup would ever work!

Decipher Media

January 9, 2018 7:35 PM

Thanks Grace. We're happy that Decipher Backup Repair fixed your corrupt iPhone backup! ;-) Great news!

Peter Borsella

January 8, 2018 12:16 PM - Reviewing Decipher Backup Repair

Wow, what a pleasant surprise! After spening hourse myself and then an hour on the phone with Apple and no luck in getting my iPhone6 backup to work with my iPhone7, this simple tool took care of the restore capability in five minutes. This is some of the best software dollars I've spent that saved me literally hours of more time trying to re-create my iPhone's normal configuration. What REALLY sold me to try it was the money back guarantee.

Decipher Media

January 9, 2018 7:05 AM

Thanks Peter! We appreciate the kind words about Decipher Backup Repair. We're happy that our software was helpful after you had no luck with Apple support. Thanks for taking the time to follow up and let us know. ;-)

Maru Flores Chavez

January 5, 2018 1:57 PM - Reviewing Decipher Backup Repair

I cannot believe this. Honestly the best tool ever. I thought I was goint to lose all my info. Due to Apple's bulls*t my iphone 6S turned off and never turned on again. Apple said it was the end of that phone and that I had to get a new one. Got a new one. My last backup was corrupt or not compatible and I was about to collapse, not only I had to pay for a new phone, I was goint to lose everything! Thanks to this tool I was able to recover everything. Honestly, thank you very much. You made my day so much happier.

Decipher Media

January 5, 2018 10:17 PM

Wow, thank you so much Maru! It made our day that Decipher Backup Repair fixed your corrupt iPhone backup even though Apple said you were out of luck. We appreciate you being a customer and taking the time to let us know the great result! ;-)

Sandy Marks Simpson

January 4, 2018 7:05 PM - Reviewing Decipher Backup Repair

I changed to a new phone in October, but wasn't able to restore my backup to it. Most things I was able to recreate, and I have a separate backup of my photos, but I had a few dozen files that were only on my old phone. Recreating them would have been a nightmare. I wasted soooo much time trying to figure out a way to get them! I wish I had found Decipher Backup Repair then...it would have saved me a lot of pain and suffering. So easy to use. Worked perfectly. Well worth the $30 and I was able to download and diagnose the issue before buying it. Thank you!

Decipher Media

January 5, 2018 1:42 AM

Thanks so much, Sandy!

Kristy Kitts Harris

January 3, 2018 2:11 PM - Reviewing Decipher Backup Repair

HUGE HELP! I recently upgraded from an iphone 5c to a 7 and got the error message that my backup was corrupted or not compatible with my new phone. After trying EVERYTHING I read in forums on how to fix this, someone suggested Decipher. I was skeptical but I downloaded the software and it worked perfectly. I thought at first that it has transferred everything except my contacts and paniced and emailed customer support. Within the hour, Jay (a co-founder), emailed me back with instructions on how to fix it. Luckily, they magically appeared and all was well.

Decipher Media

January 3, 2018 10:15 PM

Wow, thanks so much Kristy! We are working hard to make great software programs that are helpful. Your note made our day. Thanks for taking the time, we really appreciate you being a customer. ;-)

Yzah Umlas-Choudhry

January 2, 2018 8:58 PM - Reviewing Decipher Backup Repair

I never post, but Decipher Tools REALLY REALLY REALLY helped me!!! A big thanks to this! I hesitated to pay $30 but im so glad I tried. Worth the money! I was able to restore my back up files in my corrupted backup itunes.. Please dont hesitate to download this.

Decipher Media

January 3, 2018 3:38 PM

Great news, Yzah. We're happy that Decipher Backup Repair fixed your corrupt iPhone backup! ;-) We hope you hvae a great rest of your week.

Chris Colley

January 2, 2018 2:44 PM - Reviewing Decipher Backup Repair

worked worth the money, thought I was going to lose everything but thank god for this program. I never really write reviews but I'm happy I paid the $30.

Decipher Media

January 3, 2018 3:38 PM

We really appreciate the kind words, Chris. Thanks for letting us know!

Pat Johnson

January 1, 2018 12:13 PM - Reviewing Decipher Backup Repair

It worked!! My iPhone 6S's backup has been repaired and I can back it up in iTunes again. Thanks to your phenomenal customer service, I was able to get back all my photos that I hadn't backed up... and on a holiday, too! Unbelievable software and superb customer support!! Thank you, thank you, thank you!!!

Abdullah Najeeb

December 29, 2017 9:18 PM - Reviewing Decipher Backup Repair

I LOVE IT!!!!!!!!!!!!!!!!! THANKS SO MUCH

Decipher Media

December 30, 2017 4:49 PM

Thanks Abdullah. Great news that our software was helpful!

Rafael Dias

December 29, 2017 10:20 AM - Reviewing Decipher Backup Repair

Thanks for save my life...

Decipher Media

December 29, 2017 4:45 PM

Hi Rafael, we see in our system that you bought Decipher Backup Repair. We're really happy to hear the software was helpful in fixing your broken iTunes backup! We hope you have a great rest of your holidays in Brazil! ;-)

Rhys Clarke

December 29, 2017 6:42 AM - Reviewing Decipher Backup Repair

iPhone 6s, iOS 11. Honestly, pretty steep price for something that does one thing and will hopefully only be needed once. I could use a few of the other tools as well but at $40AUD for the repair tool I'm a bit light now.. But it sounds like the cost includes some personal customer service and that guarantee. So hey, it worked for me after hours of trying out things, it worked the first time and I'm back on track in 10 minutes. So I am grateful and it's a good tool. From the looks of things a lot my older photos were corrupted by this encryption bug. Thankyou very much!

Decipher Media

December 29, 2017 3:14 PM

Hi Rhys, we're happy to hear that Decipher Backup Repair fixed your corrupt iPhone backup after you spent hours of your time trying other things. Great news and we appreciate you being a customer! Have a great rest of your holiday season!

James Johnson

December 27, 2017 6:45 AM - Reviewing Decipher TextMessage

amazing

Decipher Media

December 27, 2017 9:53 PM

Thanks for the kind words, James! ;-)

Christy Fugitt Boyd

December 20, 2017 12:59 AM - Reviewing Decipher Backup Repair

I backed up my phone to iTunes then traded in my phone for a new one! When I went to restore the backup onto the new phone, it said it was corrupted! Ugh!!! I was super skeptical but with the money back guarantee....what was there to lose? $30 later, my phone is completely backed up and I couldn’t be happier! (Aside from the thought that maybe apple is in cahoots with decipher!) lol! Why doesn’t apple fix this problem? As it seems a lot of people are having it! Thanks decipher!! Truly saved me!

Decipher Media

December 20, 2017 6:53 PM

Hi Christy, we are thrilled that Decipher Backup Repair fixed your corrupt iPhone backup! We love Apple and wish they would solve the problem too, however until that happens we hope our software keeps helping iPhone users like yourself. We hope you have a great rest of your week!

Lydia Belanger

December 19, 2017 11:26 PM - Reviewing Decipher Backup Repair

Took less than a half hour from downloading the Decipher Tools iPhone Backup Restore software to seeing my new device restored with my previously corrupted backup. I am so grateful and cannot recommend Decipher Tools highly enough! This meant the difference between reverting back 12 months vs. 3 when I lost my phone, only had a three-month-old backup and learned it was corrupted. I thought I was doomed, but Decipher Tools came through! Worth the $30 for SURE!

Decipher Media

December 20, 2017 6:50 PM

Great news, Lydia! We really appreciate you being a customer and hope you have a great holiday season.

Branavan Manoranjan

December 19, 2017 8:48 PM - Reviewing Decipher Backup Repair

This honestly works!!!! I wasted my money and bought PhoneRescue and it was a scam, didn't work at all. Then I was reluctant to try DecipherMedia but it was cheap and I really needed my previous backup to restore my iphone and luckily it worked!!!! Thanks so much!!!!

Decipher Media

December 20, 2017 6:49 PM

HI Branavan, we're really happy that Decipher Backup Repair fixed your corrput iPhone backup. That made our day and we appreciate you taking the time to let us know! ;-)

Denise Martin Vold

December 19, 2017 7:26 AM - Reviewing Decipher TextMessage

Wonderful to use and save all those text messages!!!

Decipher Media

December 19, 2017 4:08 PM

Thanks Denise! We're happy our software is helpful. ;-)

Daegyeom Lee

December 17, 2017 8:38 AM - Reviewing Decipher Backup Repair

I was truly hopeless.
My record for three years was lost in a flash, and I was dying to die.
Thanks to me, I think I was born anew. Thank you so much.
I really think this program is the best.
I love you.

Decipher Media

December 17, 2017 4:38 PM

Hi Daegyeom, we looked up your purchase history and see that you bought Decipher Backup Repair. We're glad that the software repaired your corrupt backup! Thanks for letting us know. ;-)

Gill Mayers

December 12, 2017 2:30 PM - Reviewing Decipher Phone Refresh

Used this to restore my Apple Watch Activity tracking data - very successfully!!! Thank you so much - i was despairing before i came across this very useful site.

Decipher Media

December 12, 2017 10:32 PM

Thanks Gill! We really appreciate it.

Clara Chantingfong

December 10, 2017 6:15 PM - Reviewing Decipher Backup Repair

Highly recommend! The software repaired my iPhone backup successfully and all my photos and videos were saved!!! Also, support staff are very helpful and provided clear instructions to me for repairing the back up! Thank you so much for your help!!

Decipher Media

December 11, 2017 12:28 AM

Thank YOU Clara! We're grateful to you for letting us know that Decipher Backup Repair was helpful. ;-)

Javier Salas Herreros

December 10, 2017 4:19 PM - Reviewing Decipher Phone Refresh

It's a nice software, very very useful but it would be great that you can deactivate an iDevice if you haven't it anymore and activate the new one. For example if you sell your iPhone and buy a new one.

Angel Shabbain

December 10, 2017 2:08 PM - Reviewing Decipher Backup Repair

Get. This. App. I had to unlock my phone, which requires backing it up, wiping it out completely, and restarting it for the phone to get unlocked. I went to restore my backup, and kept getting this "corrupt or incompatible" error message. I went into Apple, they looked me straight in my face and said "look, you did everything right, you did everything you were supposed to, but sometimes, files become corrupt when being written. And there's absolutely nothing we can do about it. Sorry."
I was LIVID!!! Then I started browsing the web for apps that help with this issue, and after trying 3 other ones that failed or were so difficult to operate, I came across Decipher Tools. I was hesitant at first as most people are when it comes to this stuff especially when it requires payment but let me tell you: best 30 dollars I've ever spent. The rewriting of the file process took under 2 minutes, and I had all my files back within 5 minutes! So worth it. Thank you Decipher Tools!!!!

Decipher Media

December 10, 2017 8:11 PM

Wow. Thanks, Angel! That makes us really happy that Decipher Backup Repair fixed your corrupt iPhone backup. Thanks for taking the time to let us know. You rock! ;-)

Frank Lam

December 10, 2017 1:05 AM - Reviewing Decipher Backup Repair

Please feel free to contact me if you still have worries that this app works or not. It just save me wife’s Iphone twice this year. Franklamcl@hotmail.com. I am in Hong Kong and don’t know anyone in Decipher. But these guys care and I stand for them.

Decipher Media

December 10, 2017 6:25 PM

We're really happy the software was helpful, Frank! ;-) Thanks for the kind words.

Russ Shirangi

December 9, 2017 9:48 PM - Reviewing Decipher Backup Repair

Great App! Spent hours trying to restore a replacement iPhone 7plus with a backup done that morning. iTunes said "corrupt or incompatible" over and over and there was only 1 to choose from. Apple was only good for erasing my old phone and nothing else. Purchased Decipher and backup was fixed within minutes and worked perfectly!

Decipher Media

December 10, 2017 4:35 AM

That is great news, Russ! We're working hard to make helpful software programs and we are really happy to hear that Decipher Backup Repair did its job. We appreciate you being a customer! Have a great rest of your weekend.

Ginamarie Jones

December 8, 2017 8:31 PM - Reviewing Decipher Backup Repair

This WORKS. If you're like me and your husband had their whole life saved on the phone (and not icloud like I assumed he did) and the only backup for his phone was corrupt (which we found out AFTER he sold his phone to ATT), then BUY this. It will save your marriage.

Decipher Media

December 9, 2017 5:02 PM

Thanks Ginamarie. We're really glad that Decipher Backup Repair fixed your corrupt iTunes backup! ;-)

Samantha See

December 5, 2017 12:27 PM - Reviewing Decipher Backup Repair

My phone got stolen from me and didn't even know if I backed up but apparently I did and so when I got my new phone and tried restoring it, it said the backup file was corrupt and my heart sank I was so afarid of losing all 10,000 photos I had stored. I went to the Apple Store a couple times and they had no answers until I came across this software, and it was a MIRACLE. Thank you thank you THANK YOU so much Decipher Tools you literally saved so many of my precious memories. Like many people have said, its truly the best $30 I have ever spent.

Decipher Media

December 6, 2017 3:34 PM

We are really glad that Decipher Backup Repair was helpful, Samantha! Thanks for taking the time to let us know!

Peter Hays

December 5, 2017 1:43 AM - Reviewing Decipher Backup Repair

Decipher came through for me! After having to do a clean start on my iPhone 6+ (due either to a virus or a glitch in new iOS 11), my backup restore refused to work (claiming the file was corrupt). When my first try with Decipher didn't help, I wrote them and Kelly guided me through some steps, including Advanced Repair, which did the trick! I am very satisfied--both with the Decipher Backup Repair program AND the personal help I received.

Decipher Media

December 5, 2017 8:46 AM

Great news, Peter. Thanks for letting us know! We really appreciate the kind words.

Allie Day Adkinson

December 2, 2017 10:09 PM - Reviewing Decipher Backup Repair

I just felt sick to my stomach plugging my new phone up & receiving the error message of a "corrupt" backup. I have a 6 month old daughter and ALL 3,000 of her pictures from birth to yesterday were on this backup. Thank you Thank you THANK YOU from the bottom of my heart! Decipher Backup Repair has saved this momma :) Seriously the best $30.00 I have ever spent!

Decipher Media

December 3, 2017 11:08 PM

Wow, thanks so much for the kind words, Allie! We're ecstatic that Decipher Backup Repair fixed your corrupt backup. This made our day! ;-)

Haziq Imran

December 2, 2017 4:30 AM - Reviewing Decipher Backup Repair

Fucking awesome !! if you are still thinking to buy or not to buy just buy it. It works.

Decipher Media

December 2, 2017 4:51 PM

We're really glad that Decipher Backup Repair fixed your corrupt iPhone backup, Haziq! ;-)

Elle Mansour

December 2, 2017 2:21 AM - Reviewing Decipher TextMessage

Good

Michael Hall

November 28, 2017 11:42 PM - Reviewing Decipher Backup Repair

I'm impressed with the fact that the Decipher Backup Repair softeware was able to repair the code and get my backup to the iphone working again. I don;t understand that you get two tries to make the backup work. I used up both licenses because the first time I went through it did not work. The second shot was heard round the world. Backup corruption was eliminated and the Iphone was back in business.. Great work and great tool. Hope I never have to use it again...

Decipher Media

November 29, 2017 3:38 PM

Hi Michael,

Thank you for the kind words! You shouldn't be limited to two tries to make the backup work :) so we took a look at your license, saw an issue, and took care of it. We hope you won't need us again either ;) but should you need DBR, you'll have that additional license activation available waiting for you should you need it!

Kevin Schwab

November 28, 2017 11:13 PM - Reviewing Decipher Backup Repair

First time ever reviewing a product. Amazing. worked like a charm. Only other non corrupt backup I had was from 3 years prior so I would have lost tons of infomation. Real Review. Buffalo Bills havent been to the playoffs since 1999!

Decipher Media

November 29, 2017 4:38 PM

Kevin, we're so glad that Decipher Backup Repair fixed your corrupt iPhone backup! ;-) We really appeciate you being a customer. And we hope your Buffalo Bills get back to the super bowl soon. One of us here in the office is still a long time Miami Dolphins fan but we think he has given up hope of the Fins ever getting back to a bowl! :-)

Amber Garcia

November 28, 2017 8:48 AM - Reviewing Decipher Backup Browser

will I be able to find my deleted snapchat friends with this tool?

Decipher Media

November 28, 2017 5:06 PM

Hi Amber,

Decipher Backup Browser will show you the Snapchat friends list data in a backup. If the backup was made after the friends were deleted, you likely won't see those deleted friends in DBB. You don't need a DBB license to see the full friends list data available - due to the nature of Snapchat data being hard to recover, all of what is available is in the free trial :) https://deciphertools.com/decipher-backup-browser.html

Jessica Lombardozzi

November 27, 2017 4:16 PM - Reviewing Decipher Backup Repair

After stressing out for 2 days, being on the phone for 4 hours with other companies trying to fix my back up, this app has been a LIFESAVER for me.
I was so worried that I would lose thousands of photos and data but thanks to this amazing software and the above and beyond customer service that this company provides, I have not lost one thing from my phone and I couldn't be more thankful that I found this.

Decipher Media

November 27, 2017 11:07 PM

We are so happy that Decipher Backup Repair was helpful, Jessica. Thanks for taking the time to let us know!

Mohammed Nofal

November 26, 2017 9:58 AM - Reviewing Decipher Backup Repair

This is magic :) I tried to fix my backup for 2 days, but with no chance until I found this application which was perfect.
inaddition of this amazing softwar is the instent support behind it, they was on click a way to give me all support I needed, THANKS ! KEEP IT UP

Decipher Media

November 26, 2017 4:13 PM

Thank you, Mohammed! ;-)

Rainelly Abreu

November 25, 2017 10:47 PM - Reviewing Decipher Backup Repair

OMG this saved my life. I spent the last 5 hours trying to restore my iphone and I did not want to give up. I didn't want to lose all my photos and contacts. Finally I found your website and it WORKED! so worth it. THANK YOU SO MUCH. I must admit at the beginning I thought this wasn't going to work but it did. So grateful <3

Decipher Media

November 26, 2017 3:19 PM

We're grateful for you being a customer, Rainelly! It's great to hear that Decipher Backup Repair was helpful.

Kai Matthews

November 24, 2017 2:52 PM - Reviewing Decipher Backup Repair

I am trying to think of something to write here that will convince you that this isn't a scam, as these people saved me from losing 12 months of notes, pictures and messages, and I am extremely grateful that they took the time to develop this software. And I honestly think the best piece of evidence I can provide is that this is a Norton shopping guaranteed site - so it's not like your purchase isn't protected. Use a credit card if you are really dubious for the extra purchase protection. Either way, to the men, women, and other at Decipher tools, thank you from the bottom of my heart <3

Decipher Media

November 24, 2017 11:18 PM

Thanks for the kind words, Kai. We are really happy that Decipher Backup Repair fixed your corrupt iPhone backup. Yea, we're real people making software that actually works. What a crazy concept, huh? ;-) . We appreciate you being a customer!

Joshua R. White

November 22, 2017 2:43 AM - Reviewing Decipher Backup Repair

I backed up my iphone 6 like I usually do but this time I was restoring to the new iPhone 8. During the restore process, the backup to my new phone wouldn't work. I had lost everything and was panicking, or so I thought. Fortunately for me, I had Decipher tools and low and behold it worked. No loss on data or anything. Thank you!

Decipher Media

November 22, 2017 3:44 PM

This made our day, Joshua. Thanks for letting us know!

Danielle Weeks

November 20, 2017 4:00 PM - Reviewing Decipher Backup Repair

I was skeptical about this product at first but it completely proved me wrong! I purchased an iPhone 8 on Friday 11/17 and when I got home to back my phone up from iTunes it was telling me that my backup from earlier in the day was corrupt and it would not let me restore my new phone. After doing some research I found this and decided to give it a try. I was nervous because after the 1st repair I was still getting an error message. I had to do an Advanced Repair and after doing that I was able to restore my phone with no issues and retrieve all my pictures, messages, and contacts. This is a wonderful software and it's definitely worth the $30!!!

Decipher Media

November 20, 2017 10:24 PM

It makes us really happy that Decipher Backup Repair fixed your broken iPhone backup, Danielle! We appreciate the kind words. ;-)

Elena Gebauer

November 18, 2017 8:50 AM - Reviewing Decipher Backup Repair

I didn't think that this really works, but IT WORKS!!! And it saved more than 3.000 pictures!
Thank you so much!!!

Decipher Media

November 18, 2017 7:19 PM

Thanks Elena! We appreciate you being a customer and we are happy that Decipher Backup Rerpair was helpful.

Bookyum Kim

November 17, 2017 2:59 PM - Reviewing Decipher Backup Repair

You saved me!
Thank you!

Decipher Media

November 17, 2017 9:23 PM

Thanks for letting us know that our software was helpful, Bookyum! Have a great weekend!

Yessengerey Almazovich Bolatov

November 15, 2017 1:49 PM - Reviewing Decipher Backup Repair

Ok, so this is my first time writing a review for this kind of product. But this software was the only thing that helped me and at a reasonable price!
Long story short, I came into Apple for a touch recognition, but ended up with a wiped out phone, corrupted backup and total disappointment. After spending almost 6 hours in the store, trying to fix the problem by myself (because the three staff members that tried to help me out just disappeared) I gave up and went back home. I surfed the web and found a few softwares that claimed to be able to help out with my corrupted backup problem. Tried a couple, then I found Decipher Tools. Now, what I liked about Decipher Backup Repair (DBR) is, first of all, the price - $30. While other similar softwares were over $60 and some had a subscription. Second of all, and what really caught my eye, is that this software wasn't trying to decipher the backup or bypass iTunes' built in restoration feature. What DBR does is, it shows you what were the problems exactly (e.g. size and title lengths inconsistencies of files), then it fixes it on its own, and most importantly, it injects this fix back into iTunes. So that you'd be able to restore your backup to your phone naturally through iTunes. So yeah, this was my last resort and it worked.
So thank you very much for this helpful tool!

Decipher Media

November 15, 2017 8:27 PM

Thanks for the kind words, Yessengerey! We are really happy that Decipher Backup Repair fixed your corrupt iPhone backup. That made our day! ;-)

Ahmed W Shaher

November 14, 2017 10:38 PM - Reviewing Decipher Backup Repair

you guys SAVED MY LIIIIIFE. THANK YOU SO MUCH

Decipher Media

November 15, 2017 6:27 AM

Thanks for the kind words, Ahmed. We're glad our software was helpful!

Cindy Bradley

November 14, 2017 3:05 PM - Reviewing Decipher Backup Repair

I highly recommend this to everyone 😊

Cindy Bradley

November 14, 2017 3:02 PM - Reviewing Decipher Backup Repair

Wow what a great product. I was beside myself that I couldn’t back up my new iPhone after backing up to my computer. I had just came back from holidays and thought I had lost all my great pics. As well as contacts etc. Got on the net to find something to help me and came across Decipher and thought I have got nothing to lose so bought it. The first time it didn’t work so I sent an email to the company and within an hour they replied and told me to try a couple of things which I did. Within 1/2 hour I had everything back, was so shocked. I thought I would never get it back !!!
I would highly recommend Decipher to anyone, a fantastic product.
Cindy (Australia)

Decipher Media

November 15, 2017 6:28 AM

Thanks Cindy! ;-)

Maia Bon

November 14, 2017 4:56 AM - Reviewing Decipher Backup Repair

I came across this application just as I was about to give up on recovering my corrupted iTunes backup. I had a lot of photos and videos that were really precious to me and I wasn't prepared to lose them. However, Decipher saved the day!! The application is extremely easy to follow and it was an overall super quick process. Before Decipher I'd tried other backup restore programs that were taking over 1hr to just scan & my laptop couldn't handle it. Decipher took less than 10 minutes (and my laptop survived)!

I couldn't be happier and more relieved to have this program work perfectly and restore my phone to just how it was before. 40GB of phone data could have disappeared forever, but I'm glad I kept looking for solutions and found Decipher. I am so, so grateful for this software and for it allowing me to retrieve everything with absolutely no hassle at all.

Thank you so much! :)

Decipher Media

November 14, 2017 6:54 PM

Thanks for the kind words about Decipher Backup Repair, Maia! We are grateful! ;-)

Bre Martiniuk

November 13, 2017 8:51 PM - Reviewing Decipher Backup Repair

Decipher tools restored my iphone with 1400 plus business contacts that i thought was gone forever from the iOS11.1 format back too iOS10.3 format 100% even when “Apple” & “viporbit” said it could not been done.
Kelly, you are amazing!!
Regards
Barry

Decipher Media

November 14, 2017 6:56 PM

Thanks Barry! Great news about Decipher Backup Repair solving your issues. Also, all of us here at Decipher Tools agree about Kelly. She's pretty amazing. ;-)

Adel Tewfik

November 12, 2017 3:08 PM - Reviewing Decipher Backup Repair

This works a hundred percent and it took only a few minutes. thank you thank you thank you. totally worth and saved my life

Decipher Media

November 13, 2017 12:23 AM

Thanks Adel! We really appreciate it.

Juan Carlos Quintero

November 12, 2017 2:50 PM - Reviewing Decipher Backup Repair

Hey guys, , you are great!!! Decipher Backup Repair tool recover all my data, after apple said was not possible, you did it, Many thanks !

Mark Smith

November 11, 2017 4:54 PM - Reviewing Decipher Backup Repair

Finally pikced up my iPhone X today after doing a full backup to iTunes. Didn't test the back and recieved the dreaded failed restore. Spent two hours troubleshooting and decided to purchase this software. Like most I was cynical and figured I was wasting £20. I am very please to say I was wrong. I am now running my iPhone 6S iTunes backup (Windows 10 1709) on my new iPhone X. Thank you Decipher!

Decipher Media

November 12, 2017 1:01 AM

Hi Mark, we're really grateful for the kind words about Decipher Backup Repair! More importantly, we're very happy that your iPhone backup is now fixed and your data is safe. Thanks for letting us know! ;-)

Will Gay

November 10, 2017 8:30 PM - Reviewing Decipher TextMessage

Worked like a charm. Thanks so much.

Decipher Media

November 11, 2017 8:55 AM

Thanks Will! We appreciate the kind words and also for you being a Decipher Tools customer!

Tomas Puelma Peters

November 9, 2017 1:38 PM - Reviewing Decipher Phone Refresh

Finally I could do a fresh start with my iPhone without losing my health and activity data. Worked perfectly on my iPhone 6S with iOS 11.1. Thnx!

Decipher Media

November 10, 2017 4:09 PM

Great news, Tomas! Thanks for taking the time to let us know. We appreciate you being a customer!

Glenn E Farrell

November 6, 2017 11:36 PM - Reviewing Decipher Backup Repair

Thank yo so much! After returning from the USA my wife's phone had (known) problems reconnecting to our local carrier. But the restore wasn't working...

Decipher Tools worked with me across time zones to fix our problem.

Thanks so much.

Decipher Media

November 7, 2017 2:58 PM

Hi Glenn, thanks for letting us know that our Decipher Tools software was helpful. We really appreciate it! ;-)

Eric Væßn

November 6, 2017 12:17 PM - Reviewing Decipher Backup Repair

Decipher Tools was amazing! They worked with me over three days to work through a very sticky restore problem. Because of them, I have recovered 8 years worth of photos and messages! I highly recommend them for any iPhone data problems!

Decipher Media

November 7, 2017 12:17 AM

You are incredibly kind, Eric. We really appreciate it and we're happy that our sofware was helpful!

Sally Ye

November 5, 2017 9:36 PM - Reviewing Decipher Backup Repair

I just want to truly thank you guys for developing such a software. I went into store to trade in my Iphone and even told the sales person I didn't need help transferring the contents because I just backed up through iTunes. I went home only to discover that the backup was corrupt or incompatible. I was so depressed beyond words can describe. I blamed myself for not leaving it to the professionals. All the picutres of my kids were all gone, all the imporant notes and messages were gone. I had no luck with Apple nor Icloud. I thought that was it, there was no way I can get all those precious pictures back until I stumbled upon Decipher. I read all the reviews and realized everyone who was in my similar situation had success of restoring their phone. The money-back guarantee definitely made me feel more confident in trying. The inital restore didn't work so I tried the advance repair and bam! I couldn't believe my eyes. Everything was back onto my new Iphone.

I never write any reviews but I just had to for this one. Thank you Decipher team!

Decipher Media

November 6, 2017 7:57 AM

Thank you for sharing your story, Sally. We're really glad that Decipher Backup Repair was able to fix your broken iPhone backup and that all your precious data is now safe and sound. Great news!

Rebecca Wendlandt

November 5, 2017 9:20 AM - Reviewing Decipher Backup Repair

It really does work! I am so happy, I actually got all my data back :)

For 3 very long days I thought I had lost my entire data from my iPhone. There was a backup in my iTunes, but iTunes was unable to recover the data from said backup (I think because the day I lost my data I had done several backups already, then cancelled the last auto sync of iTunes and by doing so kind of corrupted the backup data). I found Decipher Tools through a google search and was quite sceptical at first, not wanting to spend money on an unknown program I had just found over the internet. What convinced me were the positive reviews and the money-back guarantee.

I am so very very glad I gave it a chance! I can only recommend this company to anybody struggling with lost phone data or any other issue. I have hardly ever experienced a customer service like this. I could not get "Decipher Backup Repair" to recover all my files directly (I think through a mistake on my side) and messaged the customer support. We exchanged numerous message over the course of the last days, and they replied back almost always immediately to every one of my messages, going into detail and walking me step by step through everything I could try to get my data back.

They had so much patience with my problem, and gave me the feeling that they really cared about resolving my issue, and would not give up on it, when I thought there would be no way to get my data back at this point. The company is seated in the US, and I am from Europe, so I am not entirely sure on the time difference, but here it is Sunday afternoon now, and they messaged me twice today already. Now I finally managed to recover EVERYTHING on my phone with Decipher Backup Repair: all apps are there and arranged as they were before, all settings, notes, photos, contacts, messages, app data...

Thank you Decipher Tools for getting back my data! And for anyone in doubt, give it a try! Considering the price (Decipher Backup Repair in Euros was only about 26€), and considering it ended up working perfectly well, and all the time the company had put into helping me it was more than worth it to have spent that money!

Decipher Media

November 5, 2017 8:12 PM

Rebecca, thank you so much! ;-) . We appreciate your patience and we're very happy that Decipher Backup Repair was helpful. Have a great rest of your weekend.

Marcus Lau

November 4, 2017 1:37 PM - Reviewing Decipher Backup Repair

The programmer saves the WORLD!

Decipher Media

November 5, 2017 3:21 PM

Hi Marcus, we see that you purchased Decipher Backup Repair. We are glad it was helpful in fixing your broken iTunes backup!

Andy Swindler

November 4, 2017 12:01 PM - Reviewing Decipher Backup Repair

I was upgrading from my old iPhone 6 to my new iPhone X and got the error that “iTunes could not backup the iPhone (or iPad, iPod touch) because the backup was corrupt or not compatible with the iPhone (or iPad, iPod touch).” I spent a few hours trying to troubleshoot this on my own. I updated my iOS from 11.0 to 11.1. Then I deleted my old backup and ran a completely fresh one. Nothing worked, so I looked for solutions. Many of them are more like extraction tools that replace Apple's backup/restore process through iTunes. I didn't like that idea so much, since Apple's ecosystem is so tightly integrated. Then I found Decipher Tools that solved the common data issues in the backup itself, and could work with encrypted backups. It worked like a charm and now I'm up and running on my new iPhone X! While I wasn't thrilled about spending $30 to migrate, I AM thrilled that someone built this customized niche solution for this problem. Don't really know how else I would have done it. Thanks!

Decipher Media

November 4, 2017 7:15 PM

Wow... thanks for letting us know about everything you went through, Andy! We're glad Decipher Backup Repair fixed your corrupt iPhone backup and that all your data is now safe and sound. Great news! ;-)

A Marcelaa Soolis

November 3, 2017 7:07 PM - Reviewing Decipher Backup Repair

I stupidly factory reset my phone before backing it up. By the time i had the error that it was "corrupt backup", it was too late. I didn't have anyway of restoring all my information, decipher tools was a life saver and saved me so many tears.

Decipher Media

November 4, 2017 3:33 PM

Hi MIke, we're so glad Decipher Backup Repair was helpful. Have a great weekend!

Malcolm Rix

November 3, 2017 2:50 AM - Reviewing Decipher Backup Repair

When a seagull knocked my phone into San Francisio bay and the backup failed to restore to my new phone I thought that was it. I tried some other software but that all failed to restore. This worked like a dream. The best thirty bucks I ever spent.

Decipher Media

November 3, 2017 1:51 PM

Hi Malcolm, we're grateful for you letting us know that Decipher Backup Repair fixed your corrupt iPhone backup. Great news! Also, we're based here in San Francisco and we apologize for our seagulls! ;-)

Caitlyn Workman

November 2, 2017 6:44 PM - Reviewing Decipher Backup Repair

Back-up today while at work without any problems. After buying my new iPhone 8 and wiping my old 6 for trade in money, I was so excited to get home and restore my phone using iTunes. I've never been so crushed when that little corruption window popped up! I called Apple to only be told there was nothing they could do, everything was lost from very full corrupt back-up. After google searcing and much hesitation over value, privacy, and effectivness (plus some serious tears) I bought Decipher Backup Repair...and it worked perfectly!! Literrally so happy to have all of my photos, notes, text messages and more back on my phone! Thank you so much for this product!!!!!

Decipher Media

November 3, 2017 1:55 PM

Awww, thanks Caitlyn! We're so glad to hear that Decipher Backup Repair turned those tears into a smile. That makes us really happy and we really appreciate you being a customer. Have a great weekend!

Jane Yi Murphy

November 2, 2017 10:47 AM - Reviewing Decipher Backup Repair

Like most folks here, I backed up my phone on my PC without issue. It wasn't until I tried to restore the backup on my new iPhone 8 that I received the "corrupt" message and then the "need more storage space" message. I was hesitant to download anything given all the crazy cyber security events going on out there but took a chance given the positive feedback I read. I followed the directions exactly, which were very simple, and I'm happy to say - it worked! It was very easy. Prior to purchase, I had consulted Apple and while they confirmed that the storage message was a result of the corruption, they couldn't help me. Part of me is still nervous that my information will be stolen off my phone or PC, but for now, I at least have my latest back up on my phone (sans some music, oh well). Lesson learned - back up to iCloud. Thanks, Decipher Tools, for the fix and the easy instructions!

Decipher Media

November 2, 2017 9:43 PM

Hi Jane, we're really happy Decipher Backup Repair fixed your broken iPhone backup! We take privacy and security VERY seriously. All of our software programs are designed so that your data is local on your computer and only you have access to it! ;-) We hope that gives you peace of mind!

Tanya Mueller

November 1, 2017 8:05 PM - Reviewing Decipher Backup Repair

what a lifesaver! I cannot describe the relief I felt when DecipherTools restored my backup with no problems.

Decipher Media

November 2, 2017 2:26 PM

Hey Tanya, that makes us really happy! ;-) Thanks for letting us know that Decipher Backup Repair fixed your corrupt iPhone backup.

Matt Rainey

October 31, 2017 2:54 PM - Reviewing Decipher TextMessage

This a great tool! Worked perfectly and instructions given were very helpful.

Decipher Media

November 1, 2017 12:18 AM

Thanks Matt! We really appreciate the kind words. Have a great rest of your week! ;-)

Steve Bell

October 30, 2017 1:37 PM - Reviewing Decipher Backup Repair

Very Impressive.
1) Instant response to my email enquiry - and provided helpful information
2) Simple to purchase
3) Works as advertised.
Thanks for a great product that resolved an irritating problem caused by Apple - and one they provided no assistance for (other than don’t use the backup !)
Wasted a few hours on this – should have gone straight to the website to buy your product !!!

Decipher Media

October 30, 2017 10:00 PM

Thanks Steve and we're happy Decipher Backup Repair was helpful. ;-)

Hussain Kinani

October 28, 2017 8:56 PM - Reviewing Decipher Backup Repair

You guys saved the day. I almost had a heartattack when I saw the message that says "iphone restore corrupt or not compatible". Called Apple they didn't provide any useful help then I came across this software. It restored my backup; imessage, photos, contacts, apps and everything else. Thank you very much!

Decipher Media

October 29, 2017 5:34 AM

That is great news, Hussain. We're really glad to hear that Decipher Backup Repair fixed your corrupt iPhone backup. We hope you have a great rest of your weekend! ;-)

Giorgio Mancini

October 27, 2017 10:49 AM - Reviewing Decipher Backup Repair

AMAZING PROGRAM ! ! ! AMAZING COMPANY ! ! ! AMAZING GUYS ! ! ! My backup was corrupt (iTunes only showed "an error occurred" but Apple told me that my backup was corrupt). At first the program (backup repair) did not work, so I contacted the company and they replied me very fast, asking me the log file of the iTunes' error (which they helped me to take). They analyzed that file and after 2 attempts they found the solution: they shared me the program's new version by dropbox, and it simply worked ! ! ! In less than 3 days I got my usual iPhone back (we are 8 hours of time zone apart) ! ! ! They surely worth your money ! ! ! THANK YOU AGAIN GUYS, I WISH YOU THE BEST ! ! ! ;D

Decipher Media

October 27, 2017 11:51 PM

Awesome news, Giorgio! We're really happy everything worked out. Thanks for being a great customer. ;-)

Kelly Whitman

October 26, 2017 2:59 PM - Reviewing Decipher Backup Repair

THIS SAVED MY LIFE!!!!!!! Maybe not literally buttttt thanks to Kelly's direct help and the Decipher tools I was able to recover all of the photos from my first ever trip to Europe!!! (Long story short, my work made me set a really long passcode on my phone, I couldn't remember it, entered the wrong one too many times and my iPhone was completely wiped and restored to factory. In my panic while my phone was locked out, I attempted a backup, but it didn't finish and had errors so the backup didn't work!! And I hadn't had time to backup the Europe photos yet so I was devastated!!! ) I literally took over 1,000 photos (some duplicates, etc, I'm just a photo girl) and I got ALL OF THEM BACK!!! I am so thankful to Kelly and the team!!!!! THANK YOU THANK YOU THANK YOU!!! =D

Decipher Media

October 26, 2017 9:01 PM

It made our day that the software was helpful, Kelly. We really apprecaite you being a customer and taking the time to let us know that everything worked out well. This is great news! ;-)

Lauren Carter

October 19, 2017 8:30 AM - Reviewing Decipher TextMessage

This is the best Text Recovery tool.
Step 1. Back up your device using iTunes to your computer.
Step 2. Open the app.

Yes it is just that simple. I submitted this to court as evidence.

The recovery tool is effective and works!

Decipher Media

October 19, 2017 3:54 PM

Hi Lauren, we're happy to hear that Decipher TextMessage was helpful in saving your iPhonet text messages to your computer. Great news and we appreciate you letting us know!

Cathye Snell

October 8, 2017 5:12 AM - Reviewing Decipher Backup Repair

I got a new phone so was attempting to restore and old backup. Itunes then tells me that the backup was corrupt or not compatible. The back up contained years worth of photos and memories, important notes and reminders etc, my address book and so much more, so was seriously stressing about having potentially lost them.

I googled the problem and came across Decipher Tools. I was skeptical at the begining as to if a piece of software such as this could restore my backup, saving all of my important data. I decided to give it a go, as it seemed less compliacted than many other 'solutions' out there, some which involve knowing how to code, and finding the corrupt file within the backup yourself.

Claiming to be a free software from the start, it isnt. The download of the program is free, and it will find the backup on your computer and fix it for free, but when it comes to having access to the retored file, thats when you have to pay. I decided that it was worth trying as eveything that was on my phone was very important to me.

The restore worked perfectly, with clear and concise instructions, a step by step of using the Decipher Tools Backup file. I now have everything on my new phone.

I would highly reccomend this program if you are having the same issue. It is a small price to pay to have all you important memories back.

Its a shame that a tool such as this has to exist, when you expect Itunes to do the job that it offers. Creating a backup of a phone without any issues should be a simple process for such a company as apple but apparently they can't even do that right. Decipher Tools is a great thing to have and with their money back Guarentee if the restore is not sucessful, it is for sure something you should try if you are struggling with these issues.

Decipher Media

October 8, 2017 6:18 PM

Hi Cathye, we're happy that Decipher Backup Repair fixed your corrupt iPhone backup! Thanks for taking the time to let us know that everything worked out and also that the program was helpful. We're working hard to make helpful software programs and we appreciate you being a customer! ;-)

Derek Bowen

October 7, 2017 3:14 PM - Reviewing Decipher Phone Refresh

This is the best for just backing up and restoring specific data.

전응준

October 7, 2017 1:20 AM - Reviewing Decipher Backup Repair

Really awesome. I was frustrated because I could not transfer all content from old iphone6 to new iphone8 plus for a long hours. This app did fix the backup files of old iphone very quickly. It seems that the broken Hangul(the Korean script) files is the cause of failure. worth 29.99$. highly recommended.

Decipher Media

October 7, 2017 10:03 PM

Hi 전응준 ! We're happy that Decipher Backup Repair was able to fix the corrpution in your iPhone backup. ;-)

Reviews and Testimonials for Decipher Tools

Do you need to save iPhone text messages or voicemails to your computer? Do you need to fix a broken iTunes or Finder backup? Here is what some of our amazing customers are saying about Decipher Tools.

Patrick Mahoney

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Kendal Bohnsack

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Kari Melissa Doyle

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Susanne Béïque

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Desiree Schuell

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Jake Daum

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Oleg Makarov

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Glenn Roberts

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Uchechukwu Juliet Igwe

Alan Hussen

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Monica Porras Voce

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Peg Riou Baldwin

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Peg Riou Baldwin

Mike Lowrey

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Cassie Fennell

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Matthew Bailey

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Nicole Maddalone

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Kyle Fogarty

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Craig Ford

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Cat Sully

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Martin Chow

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Breeana Nicole

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David Gavilan

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Tahsin Tahmid

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Disha Khurana

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Patricia Craddock

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Angel Trujillo

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Hayley Alice Russell

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Levi Moscovici

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Omar Qamar

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Grace Oh

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Peter Borsella

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Maru Flores Chavez

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Sandy Marks Simpson

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Kristy Kitts Harris

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Yzah Umlas-Choudhry

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Chris Colley

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Pat Johnson

Abdullah Najeeb

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Rafael Dias

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Rhys Clarke