Decipher Tools Testimonials

Kevin Ryan

September 27, 2017 11:19 AM - Reviewing Decipher Backup Repair

I just want to thank you, spent 4 hours trying to figure out why my backup wasn't working! took 1 try after fixing the backup file. Thanks!! very helpful

Decipher Media

September 27, 2017 11:57 PM

We appreciate you being a customer, Kevin. Thanks for the kind words and that is great news that Decipher Backup Repair fixed your corrupt iPhone backup! ;-)

Kristen Marie Becht

September 25, 2017 8:44 PM - Reviewing Decipher Backup Repair

After backing up and updating to iOS 11, I got a message that my iphone could not be restored because the backup was corrupt or the software was incompatible. I hadn't backed up my phone in over a year (I know--), so this was a huge loss. I read countless articles, tried other software, to no avail. I gave this one a try and am so so glad I did. All of my things, restored. Thank you thank you thank you!

Decipher Media

September 26, 2017 11:02 AM

That's great news that Decipher Backup Repair fixed your broken iPhone backup, Kristen. Thanks for taking the time to let us know. We really appreciate it! ;-)

James Richards

September 25, 2017 11:23 AM - Reviewing Decipher Backup Repair

Thanks again

James Richards

September 25, 2017 11:23 AM - Reviewing Decipher Backup Repair

I got the dreaded message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone being restored." Most of the answers to this question include people selling software. This looked more like what I wanted than something that would extract files like Robinson Crusoe retrieving salvaged items from the shipwreck. It was easy to install, run, and use - and when it got to the final stage - to pay or not to pay. I decide it was worth trying. I'm pleased to say it worked like a dream and I have now restored my iPhone. The only thing is that now that Apple have changed the awy iTunes workd, I am having to wait for all my apps to download - but that's Apple not Decipher Tools! Thank you

Decipher Media

September 26, 2017 12:34 AM

Thanks for the kind words, James. We really appreciate it and it's great to hear that Decipher Backup Repair was helpful!

Eric N. Spear

September 23, 2017 10:31 PM - Reviewing Decipher Backup Repair

So, this morning I got up and iTunes told me there was an update for my iPhone and did I want to update? Said yes. Almost 99% done and iPhone locked up and iTunes gave an error that phone couldn't be updated. Then tie phone got stuck on the "restore" screen; the one with a little computer screen and a cable. Couldn't shut off the phone or restart it. Tried restore to factory settings; got error message. Tried restore from backup; got error message. Phone was stuck; nothing would get it off the screen. Couldn't sdo anything with it. Messed with it for an hour then had to go somewhere so borrowed my daughter's phone for the day. Got home that evening and tried again. Checked forums, iTunes help...no joy...not one of their suggestions worked. Messed with it for another two hours and just kept getting errors and same "restore" screen. Erroc telling me couldn't restore from backup. Finally searched for a solution and found the Decipher Tools website. Decided what the heck and ran the trial version of Decipher Backup Repair and it determined there was some file in my backup copy that was causing the problem. Piad for a license, hit the "fix" button and WOW!!! Program repaired and renamed my backup! Tried again to restore from backup, chose the Decipher backup file just created and boom! All my stuff was restored! After hours of trying different suggestions to fix the phone, Decipher Backup Repair had me fixed and back in business in about 15 minutes! Awesome program. The only thing scary is that this problem happens enough that someone had to develop a software tool to fix it. Glad they did. Saved my phone and my sanity.

Decipher Media

September 24, 2017 12:53 PM

Hi Eric! Thanks for taking the time to let us know that Decipher Backup Repair fixed your broken iPhone backup. We really appreciate it!

Patti Miller

September 23, 2017 9:44 AM - Reviewing Decipher Backup Repair

Thank you so much! As a user that has lost all of their health data in the past this tool is greatly appreciated! I can't thank you enought for this software!

JJ MacLean

September 22, 2017 1:03 PM - Reviewing Decipher Phone Refresh
★ ★ ★ ★ ★

Decipher Phone Refresh is one of my all-time favourite app purchaes. Simple utility but saves endless amounts of frustration and is simple to use. Support is also great and Kelly is super helpful.

Taj Ubom

September 20, 2017 12:53 AM - Reviewing Decipher Backup Repair

Thought it may be a scam... worked perfectly 1st try for a corrupt restore. Thanks.

Decipher Media

September 20, 2017 7:33 AM

Thanks, Taj! We're glad to hear that Decipher Backup Repair was helpful! That makes up happy! ;-)

Sam Melton

September 19, 2017 7:40 AM - Reviewing Decipher Backup Repair

Thank you Jay and the rest of the decipher team. You saved my bacon

Decipher Media

September 19, 2017 1:52 PM

Thanks Sam! It makes us happy that Deicpher Backup Repair was helpful and we really appreciate you being a customer!

Harpreet Kaur

September 15, 2017 9:57 AM - Reviewing Decipher Backup Repair

THANK YOU so much!!!!! Decipher tools helped me work around my iphone issue and were really thorough- money well worth it!!!!! Thank you so much again!

Decipher Media

September 15, 2017 9:50 PM

Thanks Harpreet! We appreciate the kind words. Have a great weekend. ;-)

Walter Burns

September 14, 2017 9:29 PM - Reviewing Decipher Backup Repair

Thank you! I got the 'corrupt message' during the restore process in itunes then luckily stumbled across decipher backup online. Well worth trying even if you're unsure the trial fix was successful. Many thanks

DE Johnson

September 13, 2017 2:26 PM - Reviewing Decipher TextMessage

Awesome. Will use for legal purposes

Trina Lim

September 13, 2017 12:44 AM - Reviewing Decipher Backup Repair

Was super desperate when my phone got stolen, it get worse when itunes notified that my file was corrupted and not compatible with the new iphone. chance upon decipher tool. decide to give it a try. If $29.90 can get back my photos and data its totally worth it. and amazingly it works. Not a scam at all, no virus and its a miracle in desperate moments. if money can solve this problem, its no problem. thx you decipher tools for making my day better.

Decipher Media

September 13, 2017 10:36 AM

Thanks Trina! We're glad that Decipher Backup Repair was helpful. ;-)

Dan Miller

September 12, 2017 8:01 PM - Reviewing Decipher Backup Repair

Not a scam...not at all. Worked perfectly saved my backup period. So the free trial is a bit deceptive in that you have to pay to get your backup BUT they deserve every penny. Hard work that meets a market demand deserves compensation. Worth every cent!

Decipher Media

September 13, 2017 4:29 AM

Hi Dan, we're happy that Decipher Backup Repair fixed your backup. Thanks for the kind words and for taking the time to let us know. We're working hard to make helpful programs and we really appreciate it!

Brian Jackson

September 9, 2017 10:15 PM - Reviewing Decipher Backup Repair

Decipher Backup Repair. Bacon saved, worth ever penny.

Decipher Media

September 10, 2017 5:32 PM

Ha! Thanks, Brian. We're glad to know that Decipher Backup Repair saved your bacon and your backup! We're working hard to make helpful software so we appreciate you taking the time to let us know. ;-)

Lee Chorlton

September 8, 2017 10:55 AM - Reviewing Decipher Backup Repair

very sceptical on this ... but considering Apple couldn't do anything and the repair tool repaired my corrupt back up and I now have all my pictures and everything back .... SUPERB tool

Decipher Media

September 10, 2017 12:11 AM

Thanks Lee! We're glad that Decipher Backup Repair fixed your broken iPhone backup and saved all your data. Great news!

Scott Fromherz

September 8, 2017 5:47 AM - Reviewing Decipher TextMessage

The product and the customer service our amazing! Thank you so much for providing this fantastic product.

Decipher Media

September 10, 2017 12:10 AM

Thank YOU for being a customer, Scott. We appreciate it!

Aoife Dammer

September 6, 2017 9:28 PM - Reviewing Decipher Backup Repair

This company is amazing!! I dropped my phone in water and tried to back it up before I bought a new one (it still somewhat worked at this point). All I cared about were my text messages. I had a treasured final conversation with my best friend who died that I did not want to lose, however, when I tried to restore the backup on my new phone, iTunes told me that the backup was corrupted or not compatible. I am pretty decent with technology, so trust me when I say I tried EVERYTHING. I found decipher tools in an internet search and, while I believed it was a trustworthy company, I was skeptical that they would be able to help since it seemed to be a lost cause. I emailed them and they responded straight away. They told me to try it and if I didn't get my text messages back, they would refund. It didn't work (the backup was very damaged) and I told them. They told me to try the advanced repair. At this point I was very doubtful, but thank God, it worked. I still can't believe it. I got all the info from my old phone, texts and all! I'm seriously so relieved and thankful. I cannot speak highly enough about this company!! Thank you thank you thank you!!!!

Decipher Media

September 7, 2017 3:13 PM

Thanks for the kind words, Aoife! We're grateful and it makes us really happy that Decipher Backup Repair fixed your corrupt iPhone backup. ;-)

Mark Fisher

August 30, 2017 2:23 PM - Reviewing Decipher TextMessage

I highly recommend this if anyone is ever needs to keep a record of who said what to who and when they did and be able to easily print it with original time and date stamp of each original text conversation in an easy to read format instead of those comic type balloons that use up so much paper and color/ink. This is SO much better. Great for business and those friendly deals that down the road end up not so friendly and suddenly those so-called friends have developed poor memories. This is just the tool to resolve the issues at a most reasonable price.

Cheryl Lanski Griffin

August 26, 2017 5:04 PM - Reviewing Decipher Backup Repair

I'm glad I found the Decipher Back Repar app. I wasn't able to perform the restore from the initially repaired backup. They were very responive to my email regarding the failed restore and advised that I use the advanced repair process. It worked like a charm. I am very happy with their product and service and highly recommend them.

Decipher Media

August 30, 2017 9:51 PM

Thanks for the kind words, Cheryl! We really appreciate it. ;-)

Amy Cook

August 21, 2017 11:40 PM - Reviewing Decipher Backup Repair

I was skeptical, but desperate. Got a new phone in an emergency and the backup I'd made the day before was apparently problematic. SO much would be lost! I took a chance on this software, hoping they'd stand by their money back guarantee if it didn't work, and gave it a try. Everything worked as they described, and everything is fine with my phone. What a relief!

Decipher Media

August 22, 2017 7:14 PM

Hi Amy, that's great that Decipher Backup Repair fixed your broken iPhone backup. As a software company trying to make helpful programs this makes us happy! ;-) We always stand by our guarantee that if we can't get your backup working that we'll refund you. Have a great rest of your week!

Mike Sul

August 17, 2017 2:30 PM - Reviewing Decipher Backup Repair

Mike S
Decipher Backup Repair worked great. It did exactly as it promised, looked at my corrupted file, fixed the problem, asked for my code, tried to reinstall and the rest is history. I would recommend this program to anyone with a corrupted backup in iTunes.

Decipher Media

August 18, 2017 1:39 PM

Great news, Mike! We're glad Decipher Backup Repair was helpful.

Jon Mason

August 16, 2017 7:50 AM - Reviewing Decipher Backup Repair

Decipher Backup Repair worked! The tool found, repaired, and recovered my most recent backup. I am happy they were there and happy to pay the $$ for the service.

Decipher Media

August 16, 2017 8:13 PM

Thanks Jon! We hope you have a great rest of your week.

Mike Parrish

August 15, 2017 9:25 AM - Reviewing Decipher Backup Repair

Thanks Decipher Backup Repair. Your sofrware was able to repair my corrupt backup and restore in less than an hour! Thanks again.

Decipher Media

August 15, 2017 9:58 PM

Our pleasure, Mike. We appreciate the kind words. Thanks for taking the time to let us know. ;-)

Joshua Pentasuglia

August 13, 2017 9:07 AM - Reviewing Decipher Backup Repair

I was almost certain I'd lost nearly everything on my iPhone. I purchased an app earlier in the day that extracted things from a backup but it did not repair it, nor did it tell you what the issue actually was. Decipher Backup Repair did just that, and for $20 cheaper. Money well spent. One did offer a little peace of mind as it was able to extract all of my photos, but this was able to do that AND put everything back where it belonged. I'm very, very thankful for this app.

Decipher Media

August 15, 2017 2:43 AM

Thanks Joshua! We are really happy that Decipher Backup Repair was helpful. ;-)

Eunice Bid M

August 10, 2017 5:21 PM - Reviewing Decipher Backup Repair

Amazing product!!! Decipher Backup repair is exactly what I needed!!!

Decipher Media

August 11, 2017 12:44 PM

Thanks for the kind words, Eunice! We really appreciate it.

Andres Zamudio

August 8, 2017 7:33 PM - Reviewing Decipher Backup Repair

The Decipher team and their products are real lifesavers!!! My corrupt backups required advanced support to restore and they patiently helped me out via email until I was able to recover all of my lost pictures and attachments. Hands down one of the best support experiences I've ever received!! A++

Decipher Media

August 11, 2017 12:45 PM

We're happy we were able to help, Andres. Thanks for your patience and great communication. ;-)

Jason Wong

August 7, 2017 11:28 AM - Reviewing Decipher Backup Repair

This is truly amazing and working, I just bought the license and it successfully restored the dreaded corrupted itune backup copy to my new iphone. I had spent more than 10 hours trying to figure out the F*** problem to nowhere, thanks the software is well worth the 30 bucks.

Decipher Media

August 8, 2017 4:30 AM

Thanks Jason! We're really happy that Decipher Backup Repair was helpful!

Oscar Bebo Pineiro

August 5, 2017 8:50 AM - Reviewing Decipher Backup Repair

THIS IS LEGIT. AUG 5TH 2017 I CAN APPROVE THIS PRODUCT.

Decipher Media

August 5, 2017 3:19 PM

We're glad our software was helpful, Oscar!

Joe Carlin

July 29, 2017 7:19 AM - Reviewing Decipher Backup Repair

Decipher WORKS. I upgraded to iOS 11 beta and archived a backup of my iPhone 10.3.3, per Apple's instructions, and decided to downgrade back to iOS 10.3.3 because it was extremely buggy. After downgrading, my archived backup (which was my ONLY backup, containing 5+ years of history) was corrupt or incompatible. After speaking with 5 different Apple support staff's and wasting 7-8 hours, each of them said there's nothing they can do and I'm SOL - but SORRY Apple doesn't assume responsibility (even though I followed their instructions).

Feeling hopeless I surfed the web until I stumbled on Decipher. I gave it a shot, and the first time was a charm. Decipher fixed my backup, and I now have everything back on my phone. THANK YOU! You have no idea how appreciative I am of this.

Also somewhat stunned by Apple's hands off approach to someone following their instructions exactly step by step and then the files getting corrupted, it wasn't until the final rep where I actually felt like they had any concern over the situation. First four reps basically gave a "tough luck" speech and didn't try to ask any questions or get to know my situation. Where's the customer service in that?!

Decipher Media

July 30, 2017 2:26 AM

Thanks for the kind words, Joe. We really appreciate it and we're thrilled that Decipher Backup Repair fixed your broken iPhone backup. Great news! ;-)

Heather Lynn Jones

July 24, 2017 10:59 AM - Reviewing Decipher TextMessage

This was just what I needed for my case! Thank you!

Allison Shelley

July 19, 2017 8:58 PM - Reviewing Decipher Backup Repair

Thank you, thank you, thank you. I spent seven hours at the Apple Store today for a simple battery replacement. The phone became unresponsive after the procedure and the backup failed. I find it inconceivable that Apple would have no fix for this. Fortunately, the Apple tech actually referred me to Decipher Tools, which saved the day.

Decipher Media

July 20, 2017 10:47 PM

Hi Allison, we're really happy that Decipher Backup Repair was helpful and that the tech at the Apple store recommended the software. Thanks for taking the time to let us know. We appreciate you being a customer!

Danielle Villalobos

July 19, 2017 9:17 AM - Reviewing Decipher TextMessage

Will there be an option to save/print the text messages that are backed up with the dates and times of each individual text/imessage?

Decipher Media

July 19, 2017 3:20 PM

Hi Danielle,
Thanks for the question! Decipher TextMessage should by default show the dates and times of each message already :). If you're only seeing dates, press the Preferences button, and make sure "Show Dates Only" is unchecked. You may also find the "Show Contact on Every Message" option helpful there too! :)

Danielle Villalobos

July 20, 2017 1:13 AM

Decipher Media what about group text ( multiple contacts within multiple contacts within one message)?

Decipher Media

July 20, 2017 6:40 AM

Danielle Villalobos The group text messages should show the specific contact without needing the "Show Contact on Every Message" (since otherwise it's unclear) but you can turn it on too :)

Rose Jackson

July 18, 2017 1:12 AM - Reviewing Decipher Backup Repair

Honestly I never purchase these products because I assume they are bogus / a rip-off but I was desperate when by iphone back-up was corrupted so I took a chance and IT TOTALLY WORKED. I was so motivated by how easy it was and the fact it's the real deal I'm actually writing a testimonal on a website, which I also never do. Great product!

Decipher Media

July 18, 2017 2:20 PM

Hi Rose, yea... we're a real software company trying to make helpful programs. Crazy concept! ;-) . We're really happy Decipher Backup Repair was helpful. Thanks for taking the time to let us know. We appreciate you being a customer!

Benjamin Gilada

July 15, 2017 7:51 AM

Fantastic tool, does exactly what it says on the tin. Got all my files back for a small price of £30, completely worth it!

Decipher Media

July 17, 2017 12:46 PM

Thanks Benjamin! Great news that Decipher Backup Repair fixed your broken iPhone backup. This makes us happy. ;-)

Gerwyn Aitchison-Knight

July 14, 2017 4:18 AM

You saved by bacon!!! Thank you for recovering my digital life! My iPhone is my life.

Decipher Media

July 14, 2017 1:26 PM

Hi Gerwyn, we're really happy that Decipher Backup Repair fixed your corrupt iPhone backup. This made our day. Have a great weekend!

Kaila Galati

July 13, 2017 1:53 AM

I cant see any messages although I have synced and backed up my iPhone to iTunes ?

Decipher Media

July 13, 2017 4:22 PM

Hi Kaila!

We're following up with you via email (to the email address you used to purchase DTM) so we can help you more directly.

MinWon Lee

July 11, 2017 12:00 PM

I failed to recover my data, though I bought this app, Could you plz check mine? I emailed via this site

MinWon Lee

July 11, 2017 7:08 PM

Thank you so much for your fast&kind response. I recoved all my data >_<!!!!!!! What an amazing app! Thanks again.

Decipher Media

July 13, 2017 5:59 PM

We're glad the software was helpful! ;-)

Tawne Eckart

July 6, 2017 1:54 PM

I was very skeptical about purchasing a product online (Decipher Backup Repair). I was desperate to keep all of the stored memories (photos, videos) on my old phone and transfer them to my new phone. I decided to download it based on the comments. It worked AWESOME! Amazing fix. So happy with my decision and well worth the purchase.

Tawne Eckart

July 6, 2017 7:58 PM

Thank you for offering this product!

Decipher Media

July 6, 2017 8:29 PM

Aw, thanks so much for the kind words, Tawne. It makes us happy that Decipher Backup Repair was helpful. Have a great rest of your week! ;-)

Sam Clarkson

July 6, 2017 11:33 AM

Awesome product! Tried for weeks trying to fix my corrputed backup and this software had my iphone sorted within 10 minutes! Massivey recommend!

Decipher Media

July 6, 2017 8:30 PM

Great news, Sam. We really appreciate you being a customer! YOU are awesome. ;-)

Mirza Hasnain

July 3, 2017 12:17 PM

AWESOME PRODUCT REALLY AWESOME .. SUCESSFULLY RESTORED MY IPHONE...THANXX
for 2 MONTHS i was searching for a solution and FINALLY DECIPHER TOOL MADE MY DAY !!!!

Melinda Garcia

July 3, 2017 9:11 AM

Amazing! I had spent a numerous amount of hours trying to restore my backup. I called Apple and they were useless. They told me that there was nothing I could do. I was desperate. I had backed up my phone the way I should and didn't expect a corrupted file to ruin my chances of restoring my backup. I was so lucky to have found this website and decided that I had nothing to loose. First of all, the customer service was out of this world! I had a problem that the original restore did not fix, but this company did not give up! They began troubleshooting with me until FINALLY I was able to restore my backup!!!! I am so grateful! I would recommend this company to everyone! Thank you for NOT giving up and helping me fix my problem! I will be forever grateful! You have no idea...... THANK YOU SO VERY MUCH!!!!!!

Decipher Media

July 3, 2017 11:23 PM

Thanks Melinda! We really appreciate it. ;-)

Marco Simony

July 1, 2017 9:12 PM

These guys are great, a real testament to what a company should be. Its hard to trust an online company and they know that and make it clear that they understand why you may be skeptical and do everything in their power to ensure their validity. When it comes to the actual service offered theres nothing like it, I tried for 8 hours going through different methods and softwares and it was only till I came to them that I finally got a solution. With out a doubt worth the money, THANKS GUYS!

Decipher Media

July 2, 2017 6:55 AM

Wow, thanks so much Marco! We are grateful for the kinds words. It makes us really happy that Decipher Backup Repair was helpful. Thanks for going out of your way to let us know and we hope you have a great rest of your weekend!

Jennifer Lynn

July 1, 2017 12:56 PM

Honestly, I tried anything and everything to restore my phone. I spent hours and days at apple and talking with customer support. Everyone told me to give up but I was still hopeful (and stubborn). I was so skeptical at first but I figured I had nothing left to lose. This was worth every penny - it truly does work! I ended up talking with Decipher Media's customer support because I was having a difficult time and they were so beyond helpful. They were so knowledgable which definitely was comforting. All of my photos are back and I cannot be happier. Thank you so much!!!

Decipher Media

July 2, 2017 6:56 AM

Great news, Jen. Thank YOU for being a customer. It means a lot to us! ;-)

Felix Brolléus

July 1, 2017 10:41 AM

Thank you so much! It really does work just as intended with only a few clicks. My backup had some old jailbreak files who had somehow gone corrupt when I tried to downgrade from the iOS11 beta to 10.3.2. You program fixed it in minutes and then I just restored via iTunes. Awesome program.

Abd Elrahman

June 29, 2017 9:53 AM

THANKS
for 5 days i was searching for a solution and it only takes few minutes to bring my iphone back to life

Decipher Media

June 30, 2017 1:31 AM

Thanks, Abd! We're working hard to make helpful software and we are really glad that Decipher Backup Repair fixed your corrupt iPhone backup. Have a great weekend!

Leander Wandsøe-Isaksen

June 29, 2017 3:26 AM

It worked. So easy, so nice.

Danny Gucci

June 29, 2017 12:26 AM

jesus christ!!!!!!! it worked i was thinking it was a scamm but no friends the 30 bucks is worth easy to do and done love it and love you guys it really worked you guys are genuis's

Decipher Media

June 29, 2017 3:26 PM

Hi Danny, we're really glad Decipher Backup Repair fixed your corrupt iTunes backup. Great news and we appreciate you taking the time to let us know! ;-)

Anny Chao

June 28, 2017 8:56 AM

thanks!!! help me a lot TAT

Arnold Alina

June 27, 2017 9:49 PM

I tried a couple tools, nothing worked and I finally found Decipher Tools. That anticipation of when the screen says it's finished and you find out that it worked. Best feeling in the world. Thank you Decipher Tools, you saved my business!

Decipher Media

June 29, 2017 3:23 PM

Hi Arnold... Thanks for letting us know. We really appreciate it and that made our day.

Khourshed M. Zaki Tewfik

June 27, 2017 5:25 PM

thanks well done ,,, in Arabic Shukran !

Decipher Media

June 29, 2017 3:22 PM

Thanks! We're glad the softare was helpful.

Thomas Moritz

June 26, 2017 3:34 PM

As we say in Germany: "Vielen Dank!" This Software saved my a.. - sorry - backup ;)

Decipher Media

June 27, 2017 5:53 AM

Ha. Thanks for the kind words, Thomas! We're really glad Decipher Backup Repair was helpful and saved your... backup. ;-)

장세현

June 13, 2017 9:14 AM

DECIPHERTOOLS SAVE MY 2 YEARS OF DATA! OMG THANK U SOOOOOOOOOOOOO MUCH!!!!!!!!!!!!!!!!!!!!!!!!!!

Decipher Media

June 20, 2017 2:27 AM

Thanks 장세현! This makes us really happy. ;-)

Cora Leigh

June 12, 2017 9:19 PM

Purchased Decipher texts, works great!

Chee King

June 12, 2017 2:11 PM

Omg!!!! I was so happy that all my 3k photos and 200 videos are back!! Thanks decipher media!

Decipher Media

June 20, 2017 2:27 AM

Thank you Chee! We appreciate you letting us know and also for being a customer. ;-)

Mike Schneider

June 12, 2017 11:04 AM

I had the iPhone 6s issue where the screen stops responding unless pressure is applied in the upper corners. I made an appointment and backed up my iPhone as suggested by Apple to iTunes only. I don't have a cloud backup. When I got home and plugged in the phone for the first time, iTunes said the backup was corrupt. After a few choice words and phrases that I won't repeat here, I found Decipher Tools. Ran it as a trial first and it found issues. I figure $30 couldn't hurt to try to recover my backup. Paid the $30 and it did recover my backups. I am completely happy as it recovered everything that was important to me. My photos, contacts, etc is all there. If you run into this issue, I highly recommend Decipher Tools. I couldn't be happier right now.

Arel Weisberg

June 11, 2017 6:10 PM

Decipher for corrupted iTunes backups worked perfectly! I can't remember the last time I was happier with a $30 purchase. Anyone reading this to see if they should buy the software should not hesitate in the slightest. I am a very satisfied customer.

Decipher Media

June 12, 2017 6:18 AM

Thanks Arei! That is very kind of you. ;-)

Natalie Clark

June 11, 2017 5:52 PM

INFINITE GRATITUDE FOR DECIPHER!!! I thought I lost 7,000 pics/videos off my phone and all my 100's of Notes with important info... Spent a total of 7 hours at the Apple store and they said there was nothing they could do and all my data was gone forever... $30 later my iphone is completely restored!!!!! CAN'T THANK YOU ENOUGH!!!!!!

Decipher Media

June 12, 2017 6:17 AM

We're grateful for you being a customer, Natalie. Like you, we're based in San Francisco, and It made our day to know that Decipher Backup Repair was helpful in repairing your corrupt iPhone backup.

Fee Nunez

June 11, 2017 11:19 AM

WOW! WOW! WOW! WOW!WOW! WOW! WOW! WOW!WOW! WOW! WOW! WOW!WOW! WOW! WOW! WOW!WOW! WOW! WOW! WOW!WOW! WOW! WOW! WOW!WOW! WOW! WOW! WOW!WOW! WOW! WOW! WOWWOW! WOW! WOW! WOW!WOW! WOW! WOW! WOW!WOW! WOW! WOW! WOW!WOW! WOW!
TO MAKE A LONG STORY SHORT AND THIS IS A TRUE STORY. I THOUGHT I LOST 7 YEARS OF DATA,PICTURES AND NOTES. I WAS SOOOOOO DISTRAUGHT. I TRIED EVERYTHING AND NOTHING WORKED. I HAD A CORRUPT BACK UP. MY LAST RESORT WAS GOING TO BE THE STUPID APPLE STORE 6/13/2017 OR BUYING DECIPHER TOOLS FOR $30. BTW I LIVE IN MANHATTAN NYC. OK SO I DECIDED TO BUY DECIPHER TOOLS EVEN THOUGH I WAS STILL SKEPTICAL. GUESS WHAT? IT WORKED!!!!!!!!!!!!!!!!! I AM SO HAPPPY! THANK YOU DECIPHER TOOLS! I LOVE YOU! A WORD TO THE WISE. DO NO BACK UP USING ENCRYPT IPHONE EVER AND BACK UP YOUR WHOLE SYSTEM!!!!!!!!!!!!!!!! THANK YOU AGAIN!

Decipher Media

June 11, 2017 11:33 PM

Hi Fee.. and wow! That is quite a testimionial. We're working hard to make helpful software and we're really glad that Decipher Backup Repair fixed your broken iPhone backup. Great news and thanks for letting us know. ;-)

Syed Fakhar Abbas

June 10, 2017 1:32 PM

Amazing.. got new iPhone 7 and was doomed with backup corrupt message again and again.. Decipher Tool solved the issue like charm in just few minutes.. apple support sucks..

Decipher Media

June 10, 2017 11:53 PM

We're happy to hear that Decipher Backup Repair solved the issue, Syed. Great news and this makes us really happy. ;-)

Jamie Hill

June 8, 2017 9:45 PM

HOLY SHIT, THIS WORKED!!

Decipher Media

June 9, 2017 5:36 AM

Hi Jamie... Yea, we make software that really works! ;-) We're really glad our software was helpful and we appreciate you letting us know.

Macky Galang

June 8, 2017 7:19 PM

I was honestly really bothered about losing my backup since I had a lot of important files on my phone and to be honest, I was a bit skeptical about purchasing this software but seeing as they had a money back guaranteed rule, I decided to give it a try. This was really worth the $30! It worked like a charm and now I should take this as a lesson and backup the important files I have in another location, not just iTunes. Thank you so much to the people behind Decipher Tools! You guys are amazing, keep up the great work and God bless you all!

Decipher Media

June 9, 2017 5:36 AM

Thanks Macky! You are amazing too and we really appreciate it!

Pelayo López Suárez-Valdivieso

June 8, 2017 6:45 AM

Literally what I wanted, Thanks a lot!

Sing'Num Samerjai

June 7, 2017 12:35 AM

good

Tzuhao Liu

June 6, 2017 2:36 AM

It really help me a lot

Decipher Media

June 7, 2017 4:04 PM

Thanks 劉子豪. We're really glad to know that our software has been helpful! ;-)

Natalia Mercado

June 2, 2017 10:20 AM

it works great!!! thanks!!! I recovered all my data

William Maenishi

May 28, 2017 7:32 PM

Excelente.....I am very happy with this tool !! Is amazing 100% WORKED.....BEST TOOL EVER....I WILL RECOMMEND FOR EVERYONE....PRICELESS

Decipher Media

June 1, 2017 1:26 AM

Thanks for the kind words, William! We really appreciate it. ;-)

William Maenishi

June 1, 2017 1:27 AM

Decipher Media I LOVE IT and I AM RECOMMNED FOR EVERYONE !! YOU DESERVE IT.....

Jill Wren

May 27, 2017 1:04 PM

EXCELLENT THOUGHT I LOST ALL MY PICS OF SON BEING BORN WHICH CANNOT BE REPLACED NOR EXPLAINED THE MEANING OF THEM!!!!! OUTSTANDING PRODUCT

Decipher Media

June 1, 2017 1:26 AM

Thanks Jill! Your note made our day and we really appreciate you being a customer.

R De McClellan

May 26, 2017 4:28 PM

I've never done a review for anything before but for this product I had to. I backed up my phone on Monday after it had been freezing and just acting weird the last week. Finally on last night I got tired of it and wiped it clean knowing that I just just backed it to my iTunes. After the wipe when trying to restore I see that the backup is corrupted. Immediately I began to worry, not about texts or contacts but for the 7000k plus pictures from my college graduations, and travels all over the world. Didn't even go to sleep, just stayed up googling ways to fix that issue. When I stumbled across this I was very skeptical, after realizing I had used all my options and watching the video I figured I had nothing to lose....this product worked great! I have recovered all of my data on my phone. Thank you, that 29.99 for the service provided is very nominal. Keep up the great work!!!!

Decipher Media

May 26, 2017 11:18 PM

Thanks so much for the kind words, Ryan. We really appreciate you taking the time to let us know and we're thrilled Decipher Backup Repair was helpful. Great news and we hope you have a good weekend. ;-)

Jane Tang

May 25, 2017 6:21 PM

I am so excited. I got all my pictures back with this software. In the past two weeks, I called Apple care several times for help, but they can't do anything to fix corrupted files. I highly recommend this software!

Decipher Media

May 26, 2017 12:25 AM

We're glad that Decipher Backup Repair fixed your backup, Jane. Thanks for taking the time to let us know. We really appreciate it!

Cynthia Down

May 25, 2017 1:15 PM

Wow! This worked excellent - HIGHLY recommend paying the one-time fee if you have a need or desire to be able to pull time stamped text messages. They come out in a very easy to read format. Also, when I reached out to the company to confirm that the $29.99 fee was not a monthly automated deduction they responded immediately and assured me it was not. They are a small software company that is very customer oriented. Thanks!

Decipher Media

May 25, 2017 8:26 PM

Thanks Cyndi! We're really appreciate you being a customer and also for the kind words. ;-)

Rock LaManna

May 23, 2017 8:22 PM

I was recommended to your products in 2015 - multiple times over the last couple years that I've used your aawsome printouts and voice messages for specific documentation. Big Savers in Truth telling. - thank you so much! I know I can depend on your products!

Melissa Pöttgen

May 21, 2017 1:22 PM

I was close to tears this afternoon when I wanted to restore my iPhone from BackUp but it wouldn't because of not enough memory space, so I deleted my phone and tried again only for iTunes claiming now the BackUp was damaged. That meant everything was gone, including the pictures from my latest travel which I hadn't saved on my MacBook yet. So after hours trying to make it somehow work I found this software online and tried my luck. BEST DECISION EVER! Seriously, thank you so so so much! I'm so grateful to you! All my data is back! Definitely worth the money! ♡♡♡

Decipher Media

May 22, 2017 2:19 AM

Thanks Melissa! That's great news and we really appreciate you letting us know. ;-)

Dror Marom

May 21, 2017 10:48 AM

I can't thank you enough for this little life saver! I was starting to give up all hope on the prospects of restoring my phone data back. I use the phone for work so restoring it back was extra important to me.

Zoë Carlson-Meyers

May 15, 2017 11:07 PM

Simple: DO THIS. I am a real person. This is NOT spam!! I bought my new iPhone 7 in December and I was already having issues with it. Fast-forward four months and I could barely use it. I traded it in and got my new phone. Of course, I backed up to my laptop before trading in. When I came home and tried to restore from my back up I got that stupid error message. I was skeptical about this software, it is the internet after all... THIS REALLY WORKS. Trust all the reviews and glowing recommendations. It's worth the money. Believe me! Just do it.

Decipher Media

May 16, 2017 5:57 AM

Thanks Zoë! We're happy that Decipher Backup Repair fixed your broken backup and we really appreciate the kind words! ;-)

Diane Sanders

May 11, 2017 6:18 PM

Amazing when something works as advertised. Thank you!!!

Decipher Media

May 12, 2017 4:47 PM

Thanks for the kind words, Diane! ;-) We stand behind all our software and we really appreciate you being a customer. Have a great weekend!

Katie Pollero

May 9, 2017 2:10 PM

This worked perfectly!! I was surprised when I had the issue with iTunes to begin with but this was such an easy solution to the problem! Thank you Decipher.

Luke Jackson

May 6, 2017 4:10 AM

Worked flawlessly. I had my 3 year old iPhone 5s replaced by Apple due to a swollen battery. Made a backup before taking it in to the Apple store. When attempting to restore the new iPhone from this backup, I was prompted that the backup was corrupted or not compatible with the device being restored. After a bit of a meltdown, I found Decipher Backup Repair mentioned in a number of forums, which honestly sounded too good to be true. Sure enough though, it worked perfectly. I now have all of my data back, including precious photos. Thank you so much Decipher, I will definitely recommend your software.

Decipher Media

May 6, 2017 3:20 PM

Great news, Luke! :-) We're working hard to make helpful software and we are really glad Decipher Backup Repair fixed your broken iPhone backup. We appreciate you letting us know!

Jen Haavisto Smith

May 4, 2017 12:47 PM

WOW!!! My 17 year old son was devastated! He'd lost everything on his phone including his pictures. After the most amazing help ever from Kelly, everything came back! In this day and age, you always need to be skeptical but please take my word for it, this works and the amount of time that Kelly put into our problem was amazing. Thank you, thank you, thank you! Amazing!

정균

May 3, 2017 8:06 PM

너무 감사합니다 덕분에 살았어요
애플 반성해라...

Sam Hales

May 2, 2017 6:31 AM

Worked wonders! iTunes would not allow me to restore my new phone from my old back-up, saying that my restore file was corrupt, however after installing and running Decipher, I could do so with no problems whatsoever. Definitely worth the £22ish I paid. Many thanks!

Federico Campanini

May 1, 2017 3:50 AM

Definitely recommend, worked all smoothly. The $29.99 are more than fair, the best solution if you have a corrupted backup on iTunes! Thanks guys

Francois Cartier

April 30, 2017 1:17 PM

Wow! Can you believe that I had 3 so-called "Genius" at the Apple Store yesterday telling me that my currupt backup was impossible to recover ...and it took less than 5 minutes to repair and recover it with Decipher! Thanks guys, you made my day! :-)

Decipher Media

May 4, 2017 5:06 AM

Thanks Francois! We're really happy Decipher Backup Repair fixed your broken iPhone backup. ;-)

최성옥

April 26, 2017 7:11 PM

Thank so much!!! 너무너무 감사합니다!!

정희재

April 26, 2017 9:33 AM

i can't repairing...help me

Decipher Media

April 26, 2017 3:47 PM

Hi 정희재 - Can you send us an email via our support page? https://deciphertools.com/support.html Be sure to fill in the operating system so that we can follow up with the appropriate instructions for next steps to get your backup working ASAP. Thank you!

정희재

April 26, 2017 4:02 PM

i sent an email.

Arnella Markaryan

April 24, 2017 8:17 PM

Thank you Decipher so much!!! I can't express how happy I am that I was able to restore my backup with your help! I didn't even expect that it can be done so easily!!! You are the best and you saved my life!! Thank you! Thank you! Thank you!!!

Kami Kazemi

April 24, 2017 12:10 AM

Can't believe this worked and how easy it was! Definitely thought it was too good to be true and worth every penny. I can't thank you guys enough! AMAZING!!!

Decipher Media

April 24, 2017 8:00 PM

We appreciate you being a customer, Kami. Thanks for the kind words about Decipher Backup Repair!

Lesley Murray

April 23, 2017 12:35 PM

I can not tell you how much i love Decipher!! After 2 weeks of trying everything and anything and asking people how to mend my corrupt back up, i stumbled across you guys in a chat forum!! I was jumping for joy when i saw it had worked!!! Amazing........and a huge thank you!!!!

Decipher Media

April 24, 2017 7:59 PM

Thanks Lesley! We're happy you found us and that Decipher Backup Repair was helpful. Thanks for letting us know. ;-)

Brian Boris

April 15, 2017 3:30 PM

After spending hours and hours on trying to recover over a year's worth of pictures for my college aged kid, I finally bit the bullet and purchased the Decipher Browser. I am so glad I did - it saved the day! I am now superdad to my 22 year old daughter and have saved thousands of pictures that she had tried for weeks to recover. Thanks Decipher!

Decipher Media

April 16, 2017 10:39 AM

Thanks Brian! We really appreciate it! ;-)

Chris Ryan

April 13, 2017 1:51 PM

I'm glad I found this program. I've never had issues with iPhone backups until today. I got a weird message saying that it was corrupted or incomaptible and my second most recent backup was from months ago. This program took care of the issue quickly and was very user-friendly. It worked very well and would defineltly recommend this program; wish more people knew it existed.

Jana Wunderlich

April 11, 2017 1:45 AM

So happy I found your product! THANK YOU! I thought I had lost all my phone data as the backup wasn't restoring on the new phone and got that as a replacement. I particularly liked the free trial and the amount of info you provided along the way, understanding your customer and making it easy! Well done and thanks for providing a really great solution.

Decipher Media

April 13, 2017 10:29 AM

Hi Jana, thanks for the kind words! We're happy that our software and free trial were helpful and we really appreciate you being a customer! :-)

Donathan Rose

April 9, 2017 11:40 PM

Decipher Backup Repair worked like a champ and saved me big time!!!

I definitely don't write reviews often.. Really at all.. With that being said, I am so happy that I came across this product. It was a life saver (literally saved my life). Ok so my life wasn't in any "real" danger, but if you are like me, I depend on my phone pretty heavily.

This product did exactly what it was intended to do. I have an iPhone 7 Plus and I had previously had it jailbroken on ios 10.1.1. I was tired of the jailbreak not actually working very well and with no more support coming out for the jailbreak, I decided to un-Jailbreak it. In order to un-jailbreak I knew that I would need to restore my phone to the latest software (iOS 10.3.1) but before I did the restore I would need to back up my phone. I decided to use iTunes for my backup instead of iCloud. After my backup was done, I proceeded to restore my phone to iOS 10.3.1. After the restore finished I tried restoring from the back up I had previously made earlier that day. After waiting about 1.5 hrs. iTunes gave me an error message telling me that my backup restore from backup couldn't be complete because my backup was corrupt. I ended up and tried it again with no luck. I thought that I just lost everything on my phone. Luckily I had Pics in the cloud and some of my contacts saved on my computer, but all my previous settings, playlists, text message conversations, etc. were gone. Soon after I found this program and decided to give it a try. Now I'm back up and running like nothing changed from the back up that had previously failed me twice! I followed the instructions which were very short and sweet and viola! My phone is on iOS 10.3.1 without skipping a beat.

I will say that although the program was able to generate a new un-corrupt backup from my old backup very quickly (5-10 mins), the restore process from iTunes afterwards was extremely long. Like 3-4 hours long. I would say to anyone who tries this program out, that you have to be patient and make sure that you avoid anything that may disrupt the process. Airplane mode and turning off automatic sleep cycles for your computer will be best. I highly recommend this program to anyone who has recently experienced the same error message while trying to restore from a backup to try this program out!!

Enny Odubote

April 4, 2017 3:24 PM

I am NOT the type to write reviews/comments about product, but WOW! I am making this an exception. Okay bought a new phone, tried for over 3 days to restore from already sold iPhone 5s, BANG! i hit the wall, corrupted nonsense (warnings) from iTune. I spent 4 hours on the webchat with Apple tech team......prffff waste of my glorious time, they cant help. then i came across this (Decipher Tools) First thought was, NAH so many website on google trying to gobble people's hard earned money, so thought this is too good to be true. I even saw the youtube video, read the reviews/testimonies from previous customers, wasn't convinced well enough. I just thought well its only £24 quid let me just take the risk! BRAVO i am happy i did. I sincerely dont know what i could have done to be honest, as I have data from my iPhone 4 (we talking about years of memorable pictures) Its like MAGIC. Even though i paid for this service, but thank you guys for saving so many memories!

Joe Salama

April 4, 2017 1:44 PM

Decipher back up repair is fantastic software. For the second time now, my iTunes back up had gotten corrupted - my guess was that it had something to do with the beta version of iOS I had installed. But that doesn't matter, because decipher back up repair came to the rescue.

As a result of my own error, I had occasion to email back-and-forth with their support team more than a few times, and I'm pleased to say they were constructive, supportive, and reliable throughout the entire process. Once I had discovered my error, fixing the back up and restoring it to my iPhone was straightforward and simple. In conclusion, decipher back up repair comes with my high recommendation. It's not often that you find a product that works and a company which stands behind their products with one on one service.

Joe Salama

June 20, 2018 7:18 AM

Once again this product and the team of people with both talent and integrity who created it, came to the rescue and saved the day. I can’t thank them enough. First class product and first class operation all the way.

Jannath A Fardous

April 2, 2017 12:50 PM

Hey
This tool is a lifesaver... thank u sooo much. I backed up my phone on Friday night as i had to go apple on Saturday for a replacement. After i got my new phone back, came home 5.00pm on Saturday and tried to restore my phone from itunes only to come up with an error message. I was suprised as i never got this type of error before so kept on trying. Also updated softwares both on phone and laptop but still had no luck. I lost my sleep over this despite falling aslp on the sofa till 5am. Woke up at 10am to try again so now nearly 20 hours im without my backup. I came accross this software but was having seconds thoughts of downloading and paying £24. I must say the best £24 ive spent. Downloading this and paid for software. Exactly 24 hours later i got my back up back on my iphone. I cant thank you guys so much for saving my life and memories... thank you so much

Decipher Media

April 3, 2017 2:03 PM

Thanks Jannath. We're glad Decipher Backup Rerpair fixed your broken iPhone backup! ;-)

Ray Williams

April 2, 2017 10:19 AM

I wanted to revert/downgrade from iOS 10.3.2 Beta to 10.3 but kept getting the "...back was corrupt or not compatible..." error. Apparently, since iOS 10 Apple does not allow restoring a newer version backup on an older version iOS, or maybe it's just a beta thing. Decipher Backup Repair was a lifesaver, or at least an iPhone saver.

Decipher Media

April 3, 2017 2:03 PM

We appreciate you being a customer, Ray! Thanks for letting us know.

Kat Chin

March 31, 2017 11:43 AM

I just dl'd your VoiceMail tool & recovered over 50 msgs from my 2yr old son that I thought I'd lost forever when my carrier's rep accidentally removed my voicemail plan. Everyone I talked to said they were gone with no way to recover them!!! THANK YOU THANK YOU THANK YOU! Easiest $20 I've ever spent and SO WORTH IT!!! Literally crying tears of joy!!!

Decipher Media

April 3, 2017 2:04 PM

Wow, thanks Kat! You made our day and we're happy our software was helpful. ;-)

Chan Ks

March 31, 2017 5:54 AM

I sent my iphone 256gb for repair, and after repaired, I tried to recover my ENCRYPTED iphone data using itunes, BUT I was not able to recover my ENCRYPTED backup anymore, there was always a prompt, "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored"

I tried all kinds of methods suggested online, I tried upgrading to the latest version, I tried using another cable, I even erased all my iphone data again, but the backup using itunes still will NOT work!!! And I got more and more frustrated as I tried to recover my backup data because it contained over 90GB, everytime it will fail after 4-5 hours, I took 2 days trying all kinds of methods but in vain.

I was at my wits end, I couldn't bear to lose all my data, finally I searched online, there were many good reviews on this software and I decided to give it a try and so I bought it. When I was running this software, I was upset that the program detected some errors like invalid encrypted information, there were 4-5 lines of these, I thought to myself, going to be just another shitty program, and I am going to ask for a refund soon! But NO, I was wrong, after the backup was repaired, I tried to run the encrypted backup again, AND IT WAS SUCCESSFULLY RESTORED by itunes!!!!!!!!!!!!!!!!!!!!!!! OH MAN. fantastic.

This is a brilliant software which is able to recover my iphone data for the first time it repaired!!! If you have the same error, JUST BUY IT AND TRY. IT WORKS GREAT, and I have got all MY DATA BACK, and I am absolutely delighted and wanted to write this review!!!

But 1 thing I am not happy when I activated my software, it said I have 1 more activation code for 1 more device, it can't be, cause I just use it for this iphone only, please give me back the key for another device which I may need to use in future.

But this software surely 10/10. Great job!

Diego Elliot

March 29, 2017 12:08 PM

It partially worked for me. It is still giving me an error at the end of the restore process.

Decipher Media

March 29, 2017 6:14 PM

Hi Diego! Can you send us an email via our support page? https://deciphertools.com/support.html Be sure to fill in the operating system so that we can follow up with the appropriate instructions to dig in the restore error so we can get your backup working ASAP.

Nora Noah

March 28, 2017 8:12 PM

Thank God it works. I finally be able to restore all the back up I need. But, there is one (big) problem where half of my photos in camera roll went blank, white and the camera just showed a gray box instead of an image. It is still corrupted. I tried every step possible. Help me!

Decipher Media

March 29, 2017 2:27 AM

Hi Nora! Can you send us an email via our support page? https://deciphertools.com/support.html Be sure to fill in your operating system on the form, so we can follow up with instructions to check out the issue with the camera roll!

Nora Noah

March 29, 2017 3:11 AM

Decipher Media : Email sent. Thank you in advance.

Testimonials and Reviews for Decipher Tools

Do you need to save iPhone text messages or voicemails to your computer? Do you need to fix a broken iTunes or Finder backup? Here is what some of our amazing customers are saying about Decipher Tools.

Kevin Ryan

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Kristen Marie Becht

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James Richards

James Richards

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Eric N. Spear

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Patti Miller

JJ MacLean

Taj Ubom

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Sam Melton

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Harpreet Kaur

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Walter Burns

DE Johnson

Trina Lim

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Dan Miller

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Brian Jackson

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Lee Chorlton

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Scott Fromherz

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Aoife Dammer

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Mark Fisher

Cheryl Lanski Griffin

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Amy Cook

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Mike Sul

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Jon Mason

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Mike Parrish

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Joshua Pentasuglia

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Eunice Bid M

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Andres Zamudio

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Jason Wong

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Oscar Bebo Pineiro

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Joe Carlin

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Heather Lynn Jones

Allison Shelley

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Danielle Villalobos

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Danielle Villalobos

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Rose Jackson

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Benjamin Gilada

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Gerwyn Aitchison-Knight

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Kaila Galati

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MinWon Lee

MinWon Lee

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Tawne Eckart

Tawne Eckart

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Sam Clarkson

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Mirza Hasnain