Our customers and their feedback help us deliver better software. We actually listen and respond. What a concept.
If you have questions or need help, please contact us directly using this link so that we can provide customized support to you quickly and directly.
Viewing reviews 801 to 900 of 1171
November 26, 2015 6:04 AM
I really had my doubts about this tool, but I am SO impressed! I had to follow the steps for "Advanced Repair" of the file and it declared a media file corrupted. All was restored just fine after and I'm grateful for the tool! Every bit worth the fair price of $30. For those interested: My sitiuation was an upgrade to an iPhone 6s from last years 6. Both phones were running the same iOS and all, but the deal was I had to back up the old phone, wipe it clean and then trade it in in order to get the new one. A very nerve-wracking one-way street that almost proved disasterous were it not for Decipher!
November 23, 2015 5:17 PM
The initial install of Decipher Backup Repair didn't fix my corrupted backup, but when I reached out for support, Kelly followed up with some detailed questions and was able to send me a modified version of Backup Repair based on my answers that fixed the issue. Needless to say, I'm ECSTATIC that it worked! I won't get into the countless hours that I've spent troubleshooting this between Apple "Geniuses" and other third parties to no avail.. Kelly you are brilliant. Thank you so much!!
November 23, 2015 9:36 AM
It repaired my corrupted backup!! Even apple didn't help me!! I've never thought that i will get my backup back but this is a Miracle!!
November 18, 2015 2:13 AM
This works great, I was skeptical to purchase it, but it got the point where I had to either try or lose, so I chose to give it a try and everything worked out just fine.
November 19, 2015 5:04 PM
Thanks for the kind words Jean! We're happy that Decipher Backup Repair fixed your corrupt iPhone backup and saved your important data. ;-)
November 17, 2015 12:49 AM
You don't even need to consider does it works, just use it to safe your memory and save your time for the endless try-n-error.
November 17, 2015 1:35 AM
Hi Cliff. Thanks for using Decipher Backup Repair. We're really glad it worked for you and fixed your broken iPhone backup! This is great news. ;-)
November 16, 2015 3:38 AM
I had to send a message regarding your backup repair tool and how it saved me and my wife's business data. Our phone data contains everything about our business and guides our everyday operations.
After having a corrupt backup and only having the option to go back 8 months to restore to her new phone my wife was completely devastated. She had 8 months of business notes and pictures that were so crucial to our newly launched company that we didn't know what to do. I spent 4 hours at apple with no solution, basically they said nothing can be done. I had a friend send me your link and with no trouble your repair tool did what apple geniuses said couldn't be done. You and your team are amazing. We are so thankful. May you and your company achieve incredible success by helping those in need like us. BTW your program should of been so much more. It was worth so much to us.
Thank You All!
Marco & Ricci
November 16, 2015 4:50 PM
Thanks Marco! We are so happy to hear that Decipher Backup Repair fixed your wife's broken iPhone backup and that all your important photos and business notes were recovered after running the program. Thanks for taking the time to let us know!
November 14, 2015 8:22 PM
Totally thought this was a scam. But I was desperate. Only had one back up for my new 6S plus. It was corrupt. Fixed it, loaded the back up and i'm up and running in minutes. Thanks guys
November 14, 2015 8:34 PM
We're really glad to hear Decipher Backup Repair fixed your broken iPhone backup Corey. This made our day and we appreciate you letting us know!
November 14, 2015 10:10 AM
I neverrrrrrr write reviews for things, but Decipher Backup Repair literally saved me from losing everything I had backed up from the last year and a half. My phone crashed and completely wiped all of my information and data and I only had one recent backup I could use on a new phone to restore from and it was terribly corrupt. THANKFULLY I found Decipher Backup Repair because nothing else (including apple's technicians) worked on fixing the backup file. Decipher Backup Repair worked on the first try and was a breeze to use. Purchasing Decipher Backup Repair was easily one of my best purchases of the year. Thanks a lot guys.
November 14, 2015 5:20 PM
We are grateful for you being a customer Adam. Thanks for the kind words about Decipher Backup Repair!
November 12, 2015 11:15 PM
Decipher Backup Repair is genius!!! My partner introduced it to me when I became desperate to restore my phone back to its original state. For someone who is extremely sentimental (and not even remotely tech minded), the steps were super easy to follow; and I managed to fix it in no time.
Thank you again, it's freaking genius!
November 13, 2015 12:38 AM
Thanks for the kind words Ziz. We're happy Decipher Backup Repair fixed your broken backup!
November 10, 2015 2:32 AM
Decipher Backup Repair is miraculous! I was so skeptical that it could restore my corrupt iPhone backup, especially after spending 5 hours on the phone with Apple tech support and 2 hours at the Apple Store. It was well worth the $30 to get back my cherished texts, pictures, and notes.
November 10, 2015 2:31 AM
This tool is incredible. I did an iOS upgrade and my phone became corrupted. No worries I thought, I backed up. Oh no! My backup was corrupt as well. Decipher Backup Repair saved the day! Worth every penny for me as it recovered countless photos, messages, and memories. Thank you so much!
November 10, 2015 3:52 PM
Hi Kolby... We are really happy that Decipher Backup Repaired fixed your corrupt iPhone backup and recovered all your important photos and memories. Thanks for letting us know!
November 10, 2015 1:56 AM
Th people at Decipher toos are really helpful and ready to help in an instant! I am extremely satisfied with there knowledge and Customer responses.
November 9, 2015 6:37 PM
I must say, I was extremely impressed with the customer service. It turned out my issue wasn't so much about the iphone backup but with my USB drivers. They helped solve my issue and I was able to restore my backup!
Thank a bunch!
November 10, 2015 12:10 AM
We're really happy Decipher Backup Repair fixed your broken iPhone backup David! Thanks for the kind words and for being a customer.
November 9, 2015 7:34 AM
This softwar help me lots. After getting the pictures back, you need to reinstall App and all data in App also will back , too
November 9, 2015 2:53 PM
Hi Jarder. We're happy that Decipher Backup Repair fixed your corrupt iPhone backup. Thanks for being a customer!
November 7, 2015 11:15 PM
Took a while to actually receive the license code because our Paypal account wasn't verified. Maybe you can do something about that for people that don't own credit cards? But it did work! I am so happy to have all my photo's back. They also have a terrific customer service they usually got back to me within an hour.
November 5, 2015 1:53 PM
Thank you very much Decipher Tools team!!!! from Malaysia User
November 5, 2015 3:04 AM
You guys are truly amazing; I broke my iphone 6 ios 9 two days after I had backed up my phone on itunes. Because my LCD was messed up I couldn’t do much and it would press the screen on its own completely disabling my iphone to the point where I couldn’t get into it said "iphone is disabled connect to itunes". Once I got my replacement iphone 6 I tried to restore my backup but a message saying "back up is corrupted or uncompitable" would pop up, I tried to restore several times but I wouldn’t work. I began freak out because my whole life was in that backup 8,000 pictures of family, homework assignments, research notes, everything. I couldn’t find any way to get my data back. I literally was panicking until I decided to Google was to fix my backup, I came across this website but it was skeptical to me I dint know whether to trust it or not so I kept googling the name to see if it was real and it was. I went to apple and of course they couldn’t do anything about my corrupted backup. they basically said there was no way they can fix my corrupted file because something went wrong, and there’s no way to get into my old iphone because it was disabled, so I emailed this company and Jay responded less than 30 minutes later. I became a little more confident in the website two days later after panicking about my data being lost I decided to download the software and pay the $30. Once I downloaded the software they scanned my backup and showed me what was wrong, after I paid they fixed it. Less than 5 minutes later my backup was fixed and 20 minutes later my iphone was completely restored as if I didn’t get a new phone. All 8000 pictures were restored. It was unbelievable I honestly can say I was jumping around my heart was extremely happy I couldn’t believe they fixed my back and I had everything back. THEY FIXED SOMETHING THAT APPLE COULDNT FIX! APPLE SERIOUSLY NEEDS TO HIRE THIS COMPANY TO FIX THEIR IPHONE PROBLEMS BECAUSE CLEARLY THEY NEED THESE PEOPLE!!! THANK YOU SOOOOOOOOOOOOOOOOOOOOOOOOOO MUCH FOR FIXING MY BACK UP YOU GUYS ARE AMAZING YOU DONT UNDERSTAND HOW YOU HAVE SAVED ME SO MUCH! THE BEST $30 I SPENT!!!!!!!!!!!!!!!!!!
November 3, 2015 10:08 PM
works, only thought it was a scam, but thank god it worked n saved me a world of pain as i got my data back. thanks guys.
November 3, 2015 11:09 PM
Thanks Quentin. We're a real company developing helpful software for iPhone users and it makes us happy that Decipher Backup Repair fixed your broken iPhone backup. That is awesome news. Thanks for letting us know!
November 2, 2015 3:53 PM
After moving from 8.4.1 to 9.0.2, iTunes backup was succesfully applied but the iPhone was looping on the Apple logo (nothing more to do, the only solution to use my iPhone was to configure it as a news one).
I tryed everything, then i talk to the very kind Decipher team, very fast responsive by email. After few words, i decided to buy a licence and... It works !
Honnestly, i was sceptical but believe all the comments here : it's serious !
Après être passé de 8.4.1 à 9.0.2, l'opération de restauration via sauvegarde iTunes a réussi mais l'iPhone bootait en boucle sur le logo Apple sans ne jamais parvenir à démarrer (aucune solution possible, seule une configuration en tant que nouvel iPhone fonctionnait).
J'ai tout essayé, puis j'ai échangé avec l'équipe de Decipher par mal, super sympa et réactive. Après quelques messages, j'ai décidé de passer à l'action et d'acheter la licence. Et ça fonctionne !
Honnêtement, j'étais sceptique mais vous pouvez croire tous les commentaires et acheter les yeux fermés : c'est sérieux !
November 1, 2015 7:59 PM
It works! Thank you very much from Italy!
November 1, 2015 2:43 PM
Thanks Decipher Media team for creating software! it's absolutely help me so much to recover and restore all data in iTune from backup data iphone 4s to 6s.
I tried to search all solution on Google and no one could not help me to resolve the problem as "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".
Recommend you guys to purchase this best software/solution from Decipher Media team!
From one of user in Thailand.
October 30, 2015 8:36 PM
Absolutely Brilliant work! You should charge for it. Thanks a million!
October 29, 2015 8:08 PM
I was worried this would turn out to be a scam, but I was desparate. I had a brand new iPhone, my old one was erased and turned into my carrier, and now iTunes was telling me my one and only backup was corrupt. Years of photos, app data, tweaked settings, and anything else not stored in the mystical cloud of the internet was about to be lost. So, I took a chance and tried the Decipher Backup Repair tool.
The DBR tool identified immediate problems with my backup and assured me it could fix them. I paid for the license, and, after some hiccups with their activation server (I still can't believe they answered my angry paranoid email so late at night (after 10 PM for them, after midnight for me)), it told me it my backup was repaired. Praying and clenching my teeth, I clicked restore in iTunes. It WORKED.
While I am still angry at Apple for iTunes not being able to fix corrupt backups on its own, I am very grateful for this software tool which allowed me to keep years of data I almost lost from my iPhone. Thanks, guys!
October 28, 2015 11:13 PM
Amazing!! This actually works, thanks so much for making this software. Awesome company, fantastic service with communication thru emails. Thanks again
October 28, 2015 8:40 PM
Well, my post isn't going to be any different than all of the others you read on this page. Ran the tool and I watched it find the errors in the backup files and then fix them all. Restored from the repaired backup and I had ALLL of my MANY OF YEARS stuff back on my iphone! $30, ANY DAY!
October 27, 2015 4:48 PM
i read all these testimonials and was still hesitant, I thought, oh these could all be compiled fake testimonials and they just want to steal my information. Well I screwed around with trying to fix it myself for probably ten hours over 2 days. thats including time at apple store with multiple apple minions. Finally this appeared to be the only option. I did all the research I could, everything i found made it look legit, but clearly I was still skeptacle to give my card info still to this "small software company "..... I finally said F it, its my only hope, apparently. I bought the program. It actually didnt work for me the first time. I tried it and the restore process only took 5 seconds, it was restoring but with no data. tried the advanced repair option and same thing. I thought to myself, I was right about this stupid site, but still I sent an email inquiry on Sunday night. I heard back from Kelly and her team the next morning. Actually multiple people reached back out to me. she assured me I would be refunded if needed but she was confident that She could get it repaired. I had sent some attachments that they requested over to them and they took a look. The only reason it didnt work was actually my fault. The decipher program had actually made two backups and I was choosing the empty backup (from the new iphone) because it was the newest. Kelly walked me through deleting the other backups that had no use, then Itunes only had the old backup that had been advanced repaired by their program. I tried again last night, and a miracle! It worked just as advertised.I then sent email proposing to Kelly because of her incredible genius! These people are legit, you can find me on facebook or email me if you want to hear a real reference.
October 27, 2015 2:21 AM
This worked amazingly when I got the "corrupted or not for this device error" I paniced all day and finally bit the bullet to buy this program, and I do not regret it at all. Worth $30 to get back 4 years of photos and texts that apple just wrote off as "gone". Thanks!
October 27, 2015 5:34 AM
That is great news Mikey. We're glad that Decipher Backup Repair was helpful with your broken iPhone backup! Thanks for letting us know.
October 26, 2015 10:00 AM
At first I was hesistant about Decipher Backup. But something told me to give it a chance. And I did and it worked like a charm!!!! Thanks Decipher for you help.Very professional and excellent customer service. I would totally recommend this product to anyone.
October 26, 2015 2:21 PM
Thanks Corbin. Glad to hear that Decipher Backup Repair worked like a charm on your corrupt iPhone backup. This makes us happy!
October 25, 2015 6:16 PM
I tried absolutely every way of restoring backup I can google of but still couldn't restore the backup from my iPhone 5 to my iPhone 6s. I read about this tool on a Taiwanese blog and was so deseperate I'm willing to pay 30 dollars to give it a try. AND IT WORKED!!! Thank you for saving this "changing a new phone" experience from becoming a total disaster!!!
October 25, 2015 8:13 PM
Thanks for letting us know Anita! We really appreciate you being a customer and we're glad that Decipher Backup Repair fixed your broken iTunes backup!
October 24, 2015 5:32 PM
My backup got corrupted after upgrade to ios 9.0.2 from ios 8.1. I was skeptical initially and thought this was a scam. But I was desperate to get my contacts, pictures, notes and calendars back. So I googled and Decipher Tools came up top of the list. I went through with the installation and repair and boy am I glad I did it. My backup is restored and phone is back to normal. Deciphertools is my lifesaver. Totally worth every penny spent.
October 24, 2015 6:02 PM
Thanks for reaching out and letting us know Kevin. This made our day and we are very glad Decipher Backup Repair fixed your broken iPhone backup!
October 24, 2015 1:55 AM
Completely blown away. I thought that I was hosed but deciphertools backup repair totally worked. Priceless app data was saved and now I'm back in business. $30 is a small price to pay for data recovery, I would have paid 10 times that to retrieve the lost data in my corrupt backup. Thank you Jay and everyone else at deciphertools, you really saved my bacon!
October 24, 2015 5:14 PM
Thanks for being a customer Jim. We're working hard to make helpful software for the iPhone. Very glad Decipher Backup Repair saved your important data!
October 23, 2015 9:13 PM
Excellent programme and excellent customer service - the guys are really helpful at getting everything fixed!
October 23, 2015 5:29 AM
Worked for me! I was sweating it! Thanks guys!
October 23, 2015 5:04 AM
Thank you, Apple told me my back up was corrupt they were really sorry and sympathetic but basically told me my data was lost. Your product worked and I have all my images back. They are import to me as I am an artist. I would have lost thousands of images and memories. So worth the money. Thank you thank you
October 23, 2015 4:53 PM
Thanks Heather. So glad to hear that Decipher Backup Repair fixed your broken iPhone backup and saved all your data and memories. This is exactly why we are trying to make helpful software for iPhone users. Thanks for letting us know!
October 22, 2015 4:48 PM
Okay, you know what?
This app works. It works. No scams, no BS. And more than worth the 30 dollars.
These guys are basically Batman to me, now.
(Except they're nicer. Seriously. Their customer support is blindingly fast, extremely pleasant, and you're talking to someone who's working directly on the software..)
October 22, 2015 1:50 PM
30$ is fucking worth!!!! I though everything was over! U guys gave my life back!!! thank u so much!!!
October 21, 2015 10:59 PM
I am extremely skeptical of purchasing products like this. I was at a loss trying to find a reasonable solution to fixing my corrupt backup file and happned to stumble upon a thread on Apple talking about this product. I did as much research as I could and decided to purchase it. I was actually ticked that I had to spend $30 bucks for it at first, but the speed and effectiveness I got from the program was well worth it. It was a breath of fresh air to see that this program delivered what it promised... normally tech. support programs are full of crap!
Thanks again for the amazing product... I will definitely be reccomending this to anyone I can!
October 22, 2015 12:12 AM
Hi Carter, we're trying to make helpful iPhone software and we really appreciate you being a customer. Thanks for the kinds words. Happy to hear that Decipher Backup Repair fixed your corrupt iPhone backup and saved your data. That made our day!
October 20, 2015 4:29 PM
I was desperate and thought I lost everything when my backup restore kept failing. Low & behold I did a search and came across Decipher Tools. It worked perfectly. Any issue I had was met with a quick response by Jay and Kelly. What a great product and company. Great customer service. I highly recommend & stand behind this product. Money well spent. Thank you!
October 20, 2015 11:07 PM
Thanks Ron! We're really glad that Decipher Backup Repair was helpful in fixing your corrupt iPhone backup. Great news!
October 20, 2015 6:42 AM
amazing program works perfectly well, i was totally hopless after i spent two hours with the apple team with no help as my back up couldnt be restored bcoz its corrupted !! i paid the money and i was hesitatent . but its totally worth it . very recommended
October 19, 2015 11:00 PM
Awesome program that works fantastic! Resolved my corrupt iPhone backup without issues at all. I would totally recommend on buying the full version as you will not be disappointed! 5 stars!
October 18, 2015 1:45 PM
Absolutely awesome! Had my apprehensions this would be a scam picking at desperate people like myself whose backup on iphone itunes was corrupt. Took a gamble and this programme worked amazingly!! easy to use, and very happy! thanks guys!
October 19, 2015 4:17 AM
Thanks Paddy! Great news that Decipher Backup Repair fixed your broken iPhone backup. We really appreciate you being a customer.
October 18, 2015 11:47 AM
Thanks for an awesome program, that really works. Apple could´t help me whit this issue after talking to their customer service for almost 2 hours. With the help of your brilliant program I got my destroyed iTunes backup back whit all my pictures. I would recommend your program to anyone I know and all you guys who read this recomandation .
You guys are amazing !!!!
Best regards: A happy customer from Norway
October 14, 2015 10:49 PM
I was skeptical of all of claims made about this software and how easy it is to use, but the many reviews and testimonials I read convonoced me to give it a shot. I'm here to say I am now a believer. My upgrade to iOS9 hosed me with a corrupted backup. The most recent backup I had besides that one was over a year old and I was distraught over the loss of a years worth of photos, notes, texts, etc.. Decipher Backup Repair had my busted backup repaired and back on my iPhone 6 in a matter of 15 minutes with absolutely zero lost data. Thanks so much!!!
October 15, 2015 2:17 AM
Thanks Chris. We're glad that Decipher Backup Repair fixed your broken iPhone backup and saved all your data. That made our day!
October 14, 2015 10:07 PM
Well worth it! The interface was so clean that at first I thought this software was too good to be true. It really felt like one of those fake spyware programs that are just flash animations - I thought there is no program that really is this super fast, super clean, gives precise detailes and super easy to use. I did some research and it showed to be legit. I paid for the activation code to give it a try. I am glad I did. It was worth every penny! It saved me years worth of data quickly. I also loved the exact details of why iTunes bombed out on the restore (even though the backup backed up perfectly fine). Amazing product that works at a fair price point. Thanks!
October 13, 2015 2:47 AM
Great tools! Wonder why iTunes doesn't have this level of details like Decipher Backup Browser or even have a tool like Decipher Backup repair.
Like anyone I was first skeptical about paying $30 for a tool that might work or not but I watched Kelly's video and decided to take a shot at it.
I had multiple issues, I was on iOS 9.0vwhen I took the backup and tried to restore it on the new 6S which had 9.01 , talking about the slide to upgrade bug then 9.02 came out to fix this bug but not my back up , iTunes Radio as declaring my backup to be corrupted so I purchased the License and the backup was fixed from iTunes point of view but the phone would freeze at reboot. At this point the tool delivered in the promise . I decided to send an email to Decipher and Kelly replied promptly, worked with me tirelessly for a whole week nonstop , trying to do whatever is possible to fix my backup and resolve the issue. She was giving me at least one fix a day that narrow down the problem and she finally was able to restore my 14 gb backup with everything from few years back. I really appreciate all the help she provided me especially that it was not the tool's fault and she provided all this free of charge .
October 10, 2015 1:15 PM
This is such a great software! I've backed up my iphone this afternoon & ease everthing to clean up the system; when I tried to restore the itunes can not recognise the back up anymore. I've got 28G of photos since 2012 this really worried me! I have tried everything and finally I found Decipher - it saved my life!! I have found all my photos thanks so much to the developers; you've saved my 3 years of memories.
October 10, 2015 3:53 PM
Thanks Yanli. It's great to know that Decipher Backup Repair fixed your corrupt iPhone backup and saved all your importand photos and memories! This makes us very happy.
October 7, 2015 1:45 AM
I just used the Decipher Activity Transfer app to backup and then restore my apple watch activity data to a fresh & clean iOS 9.02. WORKED PERFECT!!!! Been looking for something like this since the begininng of August. Thanks A LOT!!!!!
October 6, 2015 4:25 PM
I had a severe backup issue that didn't allow me to restore. I bought Decipher Backup Repair to try to repair it. I emailed support for further assistance, and I must say that the level of patience, dedication, and care I received was simply unparalleled by any sort of customer support I have yet experienced in my life. They helped me solve my issue over dozens of troubleshooting emails, and multiple builds of the repair tool. They never gave up or went with the "Oh Well" approach, and in fact, they helped solve this issue after Apple Support gave up on it and told me to start from scratch!
Thank you, Decipher Media, for helping me save my backup!
October 6, 2015 3:27 AM
The developer of this pogram has been infinitely patient and helpful over several email messages to sort thru the problem. Yes it's real people! I highly recommend if you are having this problem with your phone. Thanks!
October 3, 2015 12:21 AM
So glad to have a program in which I can back up all my texts with my family, going back years! Love the program, thanks.
October 2, 2015 1:15 AM
Decipher tools is a definitely must try for troubleshooting your restoration problems for your Iphone. Thank you to the makers and the team! 5 stars!
October 1, 2015 3:07 PM
I don't know why I didn't remember leaving a comment before on this thread? I guess I've just been paying it forward making sure everyone knows how totally awesome you guys are for having this product out there.
October 1, 2015 2:53 PM
I was moving my info over to my new phone. When I plugged in my phone and the message came up that my backup was corrupt, it felt like someone punched me in the gut. There nothing worse then that feeling that you just lost all of your information. I was in panic mode for hours, searching the web for hours trying to find a solution. Then I found Decipher Backup Repair in an Apple Support Thread. I install and run the program. The first scan produced a bunch of messages and then the clinch, $30 bux with a money back gaurantee! I'm desperate, I pay. First scan didn't work and my first thought was: "Yeah right, I'll never get them to refund that money to my account." But the messaages assured me the 2nd scan would be more thorough. I swear! Best $30 I've ever spent in my life! The 2nd scan took my longer, found a bunch of corrupt files, deleted them and boom I'm a happy bear! Seriously guys! Best $30 I've spent in forever. Saved me hours and hours worth of work and anxiety.
October 1, 2015 3:01 PM
Hi Al! This made our day and we appreciate you being a customer. We're so glad to hear that Decipher Backup Repair fixed your broken iPhone backup.
September 30, 2015 11:20 PM
Used the "Decipher activity transfer" and all worked first time without a hitch,thank you very much so wanted a fresh start but didnt want to loose all my old activity data.
September 30, 2015 4:06 PM
My first time running Backup Repair didn't quite fix it, but a quick email exchange with support gave me some additional things to try and it worked! Thanks for saving the last year of unrecoverable data.
September 29, 2015 4:21 PM
I wasnt convinced but if anyone want to message me and genuinely ask if it works your welcome to!. the most gutting feeling when you think youve lost everything yet this programme fixed EVERYTHING not 1 thing was lost :) thanks guys/girls you have made my day!
September 29, 2015 4:27 PM
Thanks so much Mike. We're trying to make helpful software so we really appreciate the kind words. We're glad that Decipher Backup Repair fixed your corrupt iPhone backup and saved your important data!
September 28, 2015 5:16 AM
You guys saved me!! It was super easy. Thanks!!
September 28, 2015 3:31 AM
There's nothing worse than the feeling of panic that comes over you when you realize that you may have just lost everything. The hideous message telling you your backup is corrupt. I backed up my phone two times before replacing it with a new iPhone. To make matters worse, I was using a beta release. None of this mattered to Decipher. The first scan was a bust and I thought, here we go... I'll never get that $30 back." But then, that message appeared telling me there was still hope. I clicked and viola!! It took my 85gb backup and made it all better!! Seriously gang, I couldn't be more grateful. Thank you!!
September 27, 2015 10:40 AM
At first I thought this was a scam but thank God I tried it. It really fixed my corrupted back up file!! Spent $30 but super worth it! Thanks to this software and to the genius maker of this!!
September 27, 2015 3:47 PM
Thanks for the kind words Jinkee. We're very happy to hear that Decipher Backup Repair fixed your broken iPhone backup!
September 26, 2015 6:20 PM
This is amazing. An abosolute life saver. I thought I had lost the past 2 years of my life's memories (well photos, I know I am kinda being dramatic here). But really, the past 2 years have been particularly significant and precious to me and Decipher Tools has helped save them from a corrupt, incompatible backup quickly and hassle-free! Thank you so much.
September 26, 2015 3:13 AM
No software that I have bought got a testimonial from me. This is the first one and initially like many others here, I was skeptical when the free trial hinted me to buy a license code to complete the repair of the corrupted backup. Out of desperation I did but it wasn't all smooth sailing. I thought I was going to get the generic reply that guides you to a certain extent, but man was I wrong.
You have a programming buff who sits there literally waiting to help you. Kelly, thank you so much for the thoroughly detailed almost instantaneous email replies! You made trouble shooting so much more sincere and it's comforting to know that I wasn't talking to a computer. You are such a gem to the computing industry! But I secretly think you get a kick out of identifying problems in computer workflows. ;p
September 26, 2015 6:17 PM
Thank you for the kind words Gideon! (I admit it, I do get a big kick out of fixing bugs ;))
September 26, 2015 3:01 AM - Reviewing Decipher TextMessage
I'm normally sceptical about these things, often with good reason. But this product (and company) are just remarkable. It was worth thirty bucks just to encounter such brilliant support. Needless to say it got my data back after one advanced run when I ported from a 6 to a 6s. I'm now looking for a reason to buy more of their software. Thanks Kelly; I'll kinda miss you...
September 25, 2015 10:22 PM
HOLY COW. Same situation as Kelvin, down here. I was ready to painstakingly recover my data manually with some other software capable to read iPhone's backups. Luckily enough, I stumbled upon this gem here. Simply WOW. Something you find this way usually screams scam all over, and I was obviously very cautious. The video in the free trial and the money-back guarantee convinced me to take the plunge. BEST 27€ spent in the last year for me. This absolute diamond of a software saved me hours and hours of manual recover.
Now I'm left wondering why Apple hasn't bought deciphertools yet. This is a software/feature that Apple NEEDS to integrate in its iTunes suite. I hope Cupertino will eventually knock on your door guys and gals with a shitload of money and a contract to sign.
September 26, 2015 1:29 AM
Wow... Thanks so much Andrea. That really means a lot to us and we are thrilled that Decipher Backup Repair fixed your broken iPhone backup and saved your data! Have a great rest of your weekend.
September 26, 2015 8:36 AM
Decipher Media Thanks, Have a great weekend too!
September 25, 2015 6:43 PM
I don't usually leave testimonials, but I literally panicked when my only iPhone 5S backup was stated as "corrupt" when I tried to setup my iPhone 6S from it, and my 5S was bricked by the dumb iOS9 update. I was afraid this was a sham, but I purchased the license code and it just worked. I thought that years of data in my phone was gone down the drain just like that. Thanks guys!
September 25, 2015 9:14 PM
Hi Kelvin, thanks for the kind words. We really appreciate it and we're very happy that Decipher Backup Repair fixed your corrupt iTunes backup! We're working hard to make great products so that made our day.
September 24, 2015 6:07 PM - Reviewing Decipher Backup Repair
Not only the tool is fantastic but also the support. They dont leave you alone. they have spent a whole week with me trying to recover my iPad with all my data and finally they got it. Thanks a lot to these people especially to Kelly.
September 18, 2015 6:02 AM - Reviewing Decipher Backup Repair
I normally don't succomb to things like this because I havee been scammed in the past. This is 1000% legit and I tried searching hours for a fix. I am so glad to have my data back. Thank you Decipher, you should sale your secret to Apple
September 14, 2015 3:45 PM - Reviewing Decipher Backup Repair
Turns out my iOS 9 beta backups on iCloud and iTunes were all corrupted. Yep, I know one installs these betas on one's day-to-day phone on one's own risk, but still, I was rather sad about losing two months of everything that's happened since my last iOS 8 backup.
Decipher Backup Repair did the unexpected, did the magic, and I was able to recover everything. Couldn't be happier! (Okay, I could be even happier if the app supported retina resolution. And well, it'd be nice to see a bit more detail about which files exactly were deleted in the repair. But the potential difference to my current level of happiness is still rather minuscule.)
September 13, 2015 4:39 AM - Reviewing Decipher Backup Repair
I was *so* distraught over the (presumed) loss of my iPhone data (why would iTunes deem data "corrupt" when restoring instead of when backing it up in the first place?) and no other recovery methods worked until Decipher Backup Repair. Your software found out exactly what was wrong and repaired it in less than five minutes, and I was able to fully restore my phone in another half hour. THANK YOU SO MUCH! It's incredibly comforting to know that this software works wonderfully just in case this problem arises again; well worth $30 for the convenience and peace of mind.
September 13, 2015 2:57 PM
Hi Dylan, we're really happy to hear that Decipher Backup Repair fixed your corrupt iPhone backup and helped save your important data. This made our day!
September 9, 2015 12:47 PM - Reviewing Decipher Backup Repair
Hallelujah! Words cannot express how grateful I am that I stumbled upon this company and this product (Decipher Back-up Repair). A true lifesaver. "Thank you" is indeed an understatement. I thought recovering the corrupt back-up of my stolen iPad was impossible, but now my files are back --all thanks to Decipher Tools. Excellent service as well, I received very prompt and clear replies to all my questions. I rarely even bother writing reviews, but this one deserves the shoutout. Thank you Decipher Tools, you have NO idea how your product saved my life. Please do continue providing great assistance to all!
September 9, 2015 2:06 PM
Our pleasue Isa. We're really happy to hear that Decipher Backup Repair helped fix your corrupt iPhone backup. Thanks for being a customer. We really appreciate it!
September 9, 2015 10:19 AM - Reviewing Decipher Backup Repair
You guys are the best. I'm still trying to imagine the brain that developed that software, genius!
September 9, 2015 2:07 PM
Thanks for the kind words Perez and for using Decipher Backup Repair to fix your broken iTunes backup. Very happy to know that our software was helpful!
September 8, 2015 10:00 AM - Reviewing Decipher Backup Repair
I was overwhelmed by how well this worked for us. My son lost 2 years of school work, his photos, his e-books, his school projects, his videos that were on all on his iPad. Apple recommended we find a company on line that could help with restoring a corrupted "back up"...We found your site and ran your scan... and then purchased your product very tentatively BUT IT WORKED....THANK YOU !! Within 20 min he had EVERYTHING back! I will be forever grateful and will tell other parents at my son's high school !
September 9, 2015 4:11 PM
That is great news Monique! We're so glad to hear that all of your son's school work was saved (I'm stressed just thinking about losing it!) We appreciate you spreading the word should any other parents need us in the future.
September 8, 2015 6:11 AM - Reviewing Decipher Backup Repair
The process of fixing my brand new phone (suffering from a corrupted backup restore) took many attempts. Kelly supplied numerous revisions of the software, each modified to suit my particular problem given what the diagnostics were telling us. I was helped through very step of the process in a way that neither Apple nor my telco could be bothered with. I don't think I've ever had this quality of technical support. Wonderful. Highly, highly recommended.
September 7, 2015 6:51 PM - Reviewing Decipher Backup Repair
Such an easy experience using this and it worked like an absolute charm. I was so distraught I'd lost all my pictures etc after handing my phone in at the Apple store earlier that day, but I'm so so glad I took a chance on this! Worth every penny.
September 8, 2015 12:43 AM
Thanks Georgia. So happy to hear that Decipher Backup Repair fixed your broken iPhone backup! We appreciate you being a customer and letting us know.
September 5, 2015 1:21 AM - Reviewing Decipher Backup Repair
I was skeptical just how most would be coming across an app that seems too easy and too good to be true..
Not only did the app work perfectly (repaired my corrupt backup allowing me to restore backup into my replaced iphone) but I had contact before, during and afterwards with the company, helping me with questions and concerns....
So impressed , highly recommend their services and products to anyone !
September 1, 2015 5:06 AM - Reviewing Decipher Backup Repair
I'm always skeptical but this program , found accidentally btw, saved me after spending most of the day trying to restore after unlocking my phone from At&T. Great program!!!!
September 1, 2015 1:28 PM
Thanks Bob. We're really happy to hear that Decipher Backup Repair fixed your broken iPhone backup. That makes us happy!
August 23, 2015 7:40 PM - Reviewing Decipher Backup Repair
Thanks so much Decipher!
I spent 4 hours with the so called Apple Care chat. 3 diffenert persons tired to help me or fool me around, and it turned out didn't work. The last one gave up and asked me to try some thrid party software, I replied to s/he that APPLE SUCKS!
Decipher team has wonderful customer service, I almost can feel that they were with me in the pass couple hours. Kelly, helped me solve my problem individually. You guys just save my day!
Thank you so much!
August 23, 2015 6:47 AM - Reviewing Decipher Backup Repair
Perfect! It works!
But In the beginning, I can not run through the cheking process on my Macbook, the app quit when checking the BAK files. Then I copy the backup files to the other iMac to give it another try, then it works! Then I copy back the repaired backup files to my Macbook, then restore it, now it works perfecly.
THANK YOU VERY MUCH! Decipher Team!
August 22, 2015 6:14 PM - Reviewing Decipher Backup Repair
I can't say thank your organization enough for creating such an incedible product. My daugher at college dropped her iphone on the first day of class and it rendered the screen completely inoperable. With the password lock on, you are in essence toast in terms of getting any data off the device. Fortunatley (so I thought), we had a recent back up that we could use to restore to a new phone. Unfortunately, the back process said the file was corrupt or incompatable. My daughter had 50 gigs of data that we were about to loose. After spending over 15 hours on the phone with Apple reps and more than twice that of my own time trying to resolve the issue, I came across the Decipher Back Up Repair product on line and the reviews sounded too good to be true. After getting no where with Apple and totally desperate, I downloaded the product and in less than an hour it repaired the corrupt file so it could be restored to the new phone. After having a daughter at college for 4 days with no phone, I can again sleep at night knowing she can communicate in an emergency. All her contacts, texts, call logs, pics, music, apps etc. all are safe and sound on the new device.
If you are on the fence about this product, just buy and try it! It will be the best decision you ever made!
It will save you a lot of stress and time when you do.
Deciper Tools - You are the best!!
Thank You Thank You Thank You
August 22, 2015 9:06 AM - Reviewing Decipher Backup Repair
Just to endorse all other testimonials. Replaced dead I-Phone with a new ('ish) one and back-up of old one "was corrupt" and wouldn't load. With your product, all (and faith) restored seemingly with no loss of data. Many, many thanks.
August 18, 2015 2:32 AM - Reviewing Decipher Backup Repair
Yippeee.... Thanks thanks... I got my data back... all my photos and videos! Thanks you very much...
August 18, 2015 3:30 AM
Right on Dino! We're just as happy as you are that Decipher Backup Repair fixed you corrupt iPhone backup and all your data is safe!
August 18, 2015 1:26 AM - Reviewing Decipher Backup Repair
I am so grateful for finding this software , it saved all my corrupt data , restoring all my photos. Thank you very much.
August 18, 2015 3:20 AM
Thank you for using Decipher Backup Repair Agudi. We're really glad that it fixed your broken backup!
August 16, 2015 5:05 PM - Reviewing Decipher Backup Repair
I tried running a new iPhone update from my computer and somehow I lost all of my contacts, text messages from my wife when we first met, photos of my newborn...EVERYTHING! I ran the Decipher Tool and was still unable to solve the problem. I got a very very speedy response from Jay from Decipher Tools - on a Sunday, no less. After telling me that it may need to run further test, I did so and got everything back!
August 16, 2015 10:02 PM
Thanks for being a cusotmer Justin, we really appreciate it. So happy to hear that Decphier Backup Repair fixed your broken iPhone backup and saved your data!
August 15, 2015 12:19 AM - Reviewing Decipher Backup Repair
Couldn't have worked better. I was able to restore what iTunes considered a "corrupted" backup because of this. Thanks for this. I was certain I'd lost everything before I found this.
August 15, 2015 4:06 PM
We're very happy to hear this Ryan. Thanks for being a customer and for using Decipher Backup Repair!
August 14, 2015 12:21 AM - Reviewing Decipher Backup Repair
Thank you so much! I had lost over 6 months of my infants photos during the back up process! Your program was user friendly and efficient! I got all my pictures back ❤️
August 15, 2015 4:08 PM
This made our day Samaneh! Great news that Decipher Backup Repair fixed your corrupt iPhone backup and saved your data!
August 12, 2015 8:37 PM - Reviewing Decipher Backup Repair
I CANNOT THANK YOU GUYS ENOUGH FOR THE RELIEF I AM FEELING RIGHT NOW. I THOUGHT ALL WAS LOST AND SKEPTICAL AT FIRST TRYING THIS PROGRAM. THE FREE TRIAL REASSURED ME A LITTLE BIT AS I COULD RECOGNIZE FILES IT WAS SCANNING. I HAVE BEEN TRYING TO RESTORE FOR THREE DAYS NOW USING FORUMS, BUT NO LUCK AND FINALLY YOUR PROGRAM FIXED EVERYTHING IN LESS THAN AN HOUR. I WILL RECOMMEND YOU TO ANYONE I KNOW WHO RUNS INTO THIS ISSUE. YOU ARE TRUE TECH GENIUSES, AS OPPOSE TO THE ONES WHO CALL THEMSELVES APPLE GENIUSES, WHO ARE F&%$ING MORONS. ANYONE READING THIS, NEVER GO TO APPLE TO FIX ANYTHING APPLE BECUASE THEY CANT. SERIOUSLY THOUGH THANK YOU GUYS SOOO MUCH. PRICE WELL WORTH IT.
August 12, 2015 1:49 PM - Reviewing Decipher Backup Repair
This program is simply amazing. I had to go through hours and hours of failed restored backups and frustration until I found Decipher Backup Repair. To be honest I was skeptical to try in the beginning but I thought, "why not?" and purchased it. It not only fixed my corrupt backup, but it did it quite fast also. I would definitely recommend this program! EVERYTHING was restored and I couldn't be happier! Thank you so much!
August 13, 2015 6:30 PM
Thanks Mariam. We're really glad that Decipher Backup Repair fixed your broken iTunes backup!
August 11, 2015 3:04 AM - Reviewing Decipher Backup Repair
I encrypted my iPhone backup before taking it in to Apple to get a replacement. Much to my dismay the iTunes dialog when recovering from the backup said "File corrupt or not compatible with this iPhone!" What to do?? Downloaded Deciper Backup Repair, which worked like a charm. Even though I thought the trial was supposed to be free, it was worth every penny to get my photo's, music and other data back.
Thank you Decipher Media!!
Viewing reviews 801 to 900 of 1171
Thank you for writing a review! You can write a review in one of two ways.
1) You can send us your review:
2) You can also leave your review by writing a Facebook comment here: