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Viewing reviews 401 to 500 of 1068
March 3, 2017 5:46 AM
So grateful for the EASY install and fix. Saved me! And the price is def worth it.
February 28, 2017 10:04 PM
Thank you so much! I thought I had lost all of my pictures of my 3 month old baby girl and I was almost in tears! I found this after trying everything else. So worth every penny!
March 3, 2017 9:28 PM
This makes up happy, Angelia! Thanks for letting us know that Decipher Backup Repair was helpful!
February 28, 2017 4:20 PM
Worked Great! I have 5 years of data I wanted to keep and only had 1 backup, but iTunes was complaining my backup was corrupt or not compatible. I tried everything online nothing worked. Thankfully Decipher Tools was able to fix it. Apparently
when my apps were backed up it was missing file size data. So its important to periodically delete apps you simply dont need anymore
to prevent this from happening in the future. thank you !
February 28, 2017 1:29 AM
I was honestly freaking out. Thank you for working exactly as advertised! I just got a replacement phone and said to Apple "Yes, I backed up my phone 2 minutes before I left the house to come to the store." Hoewver, when I arrived back home, my restore failed. My heart stopped! Thank you for starting it again!
February 28, 2017 4:12 PM
Thanks Glavin! We're really glad Decipher Backup Repair fixed your corrupt iPhone backup. We appreciate you taking the time to let us know. :-)
February 24, 2017 11:23 AM
Your product simply rock
February 22, 2017 10:18 PM
I was VERY Skeptical when trying your product, thinking its another money making scheme, I was pleasantly surprised that it worked like a charm. I was able to restore my backup! I have managed to access my precious pictures and other information, which I was devastated to have lost. Thank you for creating a genuine product meant to help consumers and not out to just rip us off product! I will most definitely recommend this to anyone else whose experienced unexpected issues with their back-ups!
February 22, 2017 11:03 PM
Hi Rudzani, yea... we're a real software company trying to make helpful programs. ;-) Glad to hear Decipher Backup Repair was helpful and we really appreciate you letting us know. Thanks for being a customer!
February 22, 2017 5:14 AM
Your product simply rocks!!!!
Simple, efficient, and saves countless hours of work to re-install what would have been lost.
February 21, 2017 9:47 PM
I need some help...
After a restore from an encrypted backup though iTunes, I noticed that I had to two Apple Watch under SOURCE under the HEALTH app. Now I deleted the unpaired and unfortunately I've lost a year for activity data. Now the good news that I have the iTunes backup that is from 29 Jan 2017, but my question is can Decipher merge the data so that I don't lose the data between 29 Jan to todays date?
February 21, 2017 9:55 PM
When was the restore that produced the two source entries? This is sadly a known Activity App issue -- it always treats different pairings of an Apple Watch (even if it's the same exact watch) as two devices. So we can't merge those two sources in to one. If you want to send us an email with the specifics, we'll definitely give our thoughts on what can be done, but if you just restored that backup today, I'd just restore it again to get the data back on there!
February 21, 2017 12:17 AM
You guys are amazing! I backed up my old iPhone in order to purchase a new one, then when I plugged in the new one, it said my backup was corrupt. I google searched and a discussion posting brought me to you guys and I was able to salvage my backup, which had all of my pictures of my 5 month old daughter. THAK YOU THANK YOU THANK YOU!!!!
February 21, 2017 4:44 AM
Great news, Kerensa. We're really happy that Decipher Backup Repair fixed your broken iPhoen backup. Thanks for taking the time to let us know! ;-)
February 19, 2017 4:24 PM
You guys are angels on Earth! When I tried restoring my iPhone the backup kept coming up as corrupted. I thought I had lost YEARS worth of pictures and messages so I really didn't mind paying the $30 for this product since it recovered ALL of my data. Not only did it work but it was so easy! You just run the program, it fixes the baddies, and gives you a good copy of your backup. After trying a bunch of other complicated methods I found online, this was refreshingly easy. I'm super happy and will definitely recommend you guys in the future. Thank you!
February 18, 2017 2:28 PM
hi everyone im from singapore, just want to say that this app truly works wonders and was worth every single penny. i am now able to fully restore all my old data from my old iphone 5 to my current iphone6s. im very Happy about it after spending so much time looking up solutions online that did not work and even had a screen sharing session with a APPLE Care staff which did not did my any good either. so ladies and gentle if you have similar problems i urged you to give this app a go instead of pronlonging your suffering looking up other free/cheap but fail alternatives. cheers to the DECIPHER Tools Team.
February 18, 2017 10:13 PM
Thanks Johnathan! We're really happy that Decipher Backup Repair was helpful fixing your corrupt iPhone backup. This makes us really happy! ;-)
February 16, 2017 9:14 AM
When I was trying to restore my new iphone 7 plus I was receiving an error saying backup is currupted or not compatible with iphone. I tried all different method to restore the backup. all copy-paste, restart the device-computer but I couldn't succed. Then I found Decipher and read reviews. So I thought let's try. After using it, oh my god...!! I'm really surprised. This tool works so well, very fast and very easy to use. I got all my data back. Thanks to Decipher developer team... Thank you very much for developing such a great tool...
February 18, 2017 10:13 PM
Thanks Saurabh! This made our day and we appreciate you taking the time to let us know!
February 15, 2017 10:17 PM
My iPhone 6 began freezing and was very spotty with when it wanted to work properly, so i was lucky enough to complete a full backup the day before it completely died on me. Although after receiving my new phone, when I went to back it up, I kept getting the error message that my backup file was corrupted. I downleaded Decipher Tools Backup Repair, and within 20 minutes it had repaired my back up, and I had successfully backed up my old settings onto my new phone. This was easily the best $30 I've spent in a long time, and I would use this software again in a heartbeat. I highly recommend using Decipher Tools if you are experiencing similar troubles to me. Thanks again Decipher!
February 13, 2017 3:14 AM
This just saved me! I was trying to restore my back up and got the message saying that my back up may be corrupt. This had never happened before and I tried so many so called "solutions" with no luck. I stumbled upon this tool and it was worth every cent to repair my back up. It saved me from having a break down from possibly losing so much important information on my iPhone. Thank you so much!
February 14, 2017 5:46 AM
Thanks Nate! We really appreciate you being a customer!
February 11, 2017 1:03 PM
This tool is awesome, its devistating to get a new IPhone only to find out your backed up file was corrupt or could not transfer. I found this site through the apple support blog, went straight to paying for the Decipher tool and it worked like magic! Love it.
February 11, 2017 7:43 PM
Great new Marquita. We're really glad Decipher Backup Repair was helpful. Thanks for taking the time to let us know! ;-)
February 9, 2017 4:51 PM
I am seeing many comments about recovering backups. Does anyone use it to capture text messages for discovery and if so, what is your experience? Thanks
February 9, 2017 4:59 PM
Hi Vicky, you might like to download our free trial of Decipher TextMessage. It will let you see and save a few message from each contact. If the program is right for your needs, you can then upgrade to the paid version. We have some customer testimonials for Decipher TextMessage below if you scroll down and wade through earlier Facebook comments. Also, if you have any questions, contact us via our support page since this is our testimonial page. :-)
February 7, 2017 6:19 PM
Oh wow, it worked!!! I cant thank you enough. I was so worried when registering that I was about to get scammed. Well its not a scam, it works. Thank you so much.
February 7, 2017 2:28 AM
Like others, I was sceptical that this program would solve my issues.... given that I was'nt sure this was actually the issue..... In the past 3 weeks, I have used this program for 3 different phones, all due to corrupt backups not completing properly on either icloud or to the computer. On each occasion, I dared this program to work, and it delivered. The program is simple and user friendly. Well done
February 7, 2017 5:36 PM
Thanks for the kind words Shane! We appreciate it and we're very happy to hear that Decipher Backup Repair lived up to your expectations.
February 5, 2017 1:16 PM
I feel obligated to write this review. I tried 3 other software before Decipher, and was absolutely skeptical at the payment page, but I paid and found that this REALLY WORKS!!! (BTW I spent 2 hours with Apple tech on the phone and they had absolutely no idea but told me to update this and that before they finally gave up, the lady was really nice and even sent me an email directly and told me I could email her if I need any other help, I wrote back and told them to acquire your company, maybe you should pitch to them ;)
February 7, 2017 5:37 PM
Great news, Tony! Thanks for letting us know and we appreciate you being a customer. It means a lot to us!
February 5, 2017 4:07 AM
OMG this is amazing!!!!!!!!!!!!!! I have iphone6 and it kept telling me to update the software so I set up to be updated overnight automatically. When I woke up in the morning it says to connect it to iTunes, so I did.. now it tells me to update or restore, but when I clicked update, the update is not available and I had to restore it to a factory setting. I knew I had a backup from 2 weeks ago, so I did. Once i tried to restore it from my iTunes backup (backup in my computer), there is this popup that tells iTunes could not restore the iphone because the backup was corrupt or not compatible with the iphone that is being restore. I was sooo bummed!! So I tried whatever it told me to do in soo many websites. Non of them worked. I even had a live chat with a apple advisor and went through all the process that they told me to do and did not work. They said if the backup file is corrupted, there is no way i can save that backup. hahahah i was literally laughing because that's all they can say. They also arranged me to a senior advisor (engineers) to look over my phone and software case. I was home alone with only one phone that was being so trouble and working through a remote screen with the advisor and he told me to click on the restore. I told him that then my phone will go off and the call will end. He said he'll call back. Ofcourse the backup restore didn't work at all since I've been trying the same thing since 14hours ago. I had to search for solutions all over the web and found this! I didn't believe it because I had to pay for it, but I had no other options. And now, i have all my apps, pictures, contacts, memos ALL OF THEM!! this is soooo great and thank you. Whoever is going through the same situation as me, please try this eventhough you have to pay. Its soooo worth it and non of the apple advisor can help you. They will say ''awww i'm so sorry, i know you are very frustrated but there is nothing we can do at this point".
February 4, 2017 8:39 PM
Had a major problem with customer back up,now with the Decipher Tools back up repair we fixed the problem. Think this is a very useful tool as lots of folks are moving from Iphone 5->6->7 and lots of things can go wrong in this 8year saga. Cheers, Dan Andersson
February 4, 2017 10:20 PM
We're glad to hear that Decipher Backup Repair worked for your needs, Dan! Thanks for the kind words. ;-)
February 3, 2017 3:24 AM
I was so bummed today when my iPhone backup would not transfer to my new iPhone. I thought I had lost all my photos, videos, etc - UGH. Luckily, I did a quick Google search and found Decipher. An hour later and I have all my files back on my phone!!! So relieved. The Decipher Backup Repair really works --- Thank you guys.
February 4, 2017 3:44 PM
Great news David! We're glad Decipher Backup Repair did its job and fixed your corrupt iPhone backup. Thanks for being a customer and also for letting us know! ;-)
February 2, 2017 6:59 PM
Yep, the shit works!! My backup file in iTunes was corrupt and I couldn't restore my (only) backup. I was very sceptical about Decipher but I had no choice in paying the $30 to recover all my photos, imessage conversations etc. Small price to pay in the end. Have to say that the website looks dated and thier youtube videos looks a bit unprofessional so it kept me in a bit in doubt. But yep. Here I am very very happy, thank you sooooo much!!
February 2, 2017 10:36 PM
Thanks Thomas. We're happy Decipher Backup Repair fixed your corrupt iPhone backup and we appreciate you being a customer. We'll try to get our website a bit more up-to-date! ;-)
January 31, 2017 8:01 PM
The best way to recover your iphone is to repair your backup. all your data will be restored and back to its original condition.
better than any other backup extracting software as those softwares will not recover your mails,chats,whatsapp,mail and photos in the same format it was before.
January 31, 2017 7:11 PM
What a great tool, after a battery replacement of my Iphone 6s, the (sucessfully completed) Backup wont restore. Tried different backup extractors, but these tools will only get ur data (pictures etc) to your hard disk. I wanted my settings (bluetooth connections, wifi, mail acounts etc) to be restored so i invested in this great tool. thx for restoring my backup... it worked really good... greetings from germany
February 2, 2017 10:37 PM
Thanks for the kind words Peter!
January 29, 2017 11:32 PM
Just spent 2 days trying to fix backup myself before I ran across this program. I was so frusterated I broke down and paid the $30 for the program and am so glad I did! it worked perfectly and now have this program on mine and my wifes computer! Program well worth the money!
January 28, 2017 12:51 AM
Hello there this is real I spent 2 days trying to restore my iPhone data which shows it was corrupted, I spoke to all apple tech support people they wasted too much time but no result at all. But your software did that job in 20 minutes straight! I am so thankful to you guys. Well done very quick 100% accurate.
January 28, 2017 2:09 AM
Hi Kay! Thanks for letting us know that Decipher Backup Repair fixed your corrupt iPhone backup. That makes us really happy and we appreciate you being a customer! ;-)
January 26, 2017 10:42 PM
why can I only recieved deleted text messages and not the sent ones? And why can I need see images that were sent via text?
January 26, 2017 11:00 PM
Hi John, happy to help. The best way for us to assist is via our support site since this is our testimonial page. ;-) Drop us a line at this link and we'll get back to you ASAP! https://deciphertools.com/support.html
January 22, 2017 4:52 PM
I was skeptical, but it really did work when my normal suite of tools failed. The app writes a new, uncorrupted version of your backup that you can use within iTunes to restore your device. I highly recommend this to anyone looking. The price was totally worth it for how well and quickly it worked.
January 23, 2017 9:16 PM
Thanks Josh! We're working hard to make helpful software programs and we are really happy that Decipher Backup Repair fixed your corrupt iPhone backup. Great news! ;-)
January 19, 2017 8:21 PM
Thank you. Worked perfectly.
January 19, 2017 6:12 AM
I couldn't load my encrypted backup to new iphone7 and apple support was no help at all!! T.T They said "I am so sorry, but I can't help fixing your corrupt backup."
I was very disappoint about that. but, after then, I find a another hope... it's Decipher backup repair! I think I got about over 80% of my files back. It took only 15 mins. $29.99 is to be very worth price. Thank you so much!! Thank you!!!ㅠㅠ
January 20, 2017 1:31 AM
Thanks for letting us know EunSeon! We're happy that Decipher Backup Repair was helpful! ;-)
January 18, 2017 7:00 PM
after hrs of searching for a solution. this being the 3 install app i used.finally problem solve.does exactly as it is explains.super simple.
January 17, 2017 10:24 PM
It just works "PERFECT". When I treid to restore my back up it was popping up this corrupt back up message, so after using Decipher it just got fixed and i got my all data back.
I am so thankful to Decipher.
January 18, 2017 8:50 PM
Thanks Falzan! Happy to hear that Decipher Backup Repair fixed your broken iPhone backup. Great news! ;-)
January 16, 2017 2:44 AM
Thank you. Worked perfectly.
January 13, 2017 10:43 PM
Backed up daughters phone yesterday night for a battery replacement today. Apple made a mistake on their end and ended up giving me a brand new phone for her. Attempted to restore backup today and got a corrupt or non-supported phone error message. Searched internet for repair tool and found your product. Was worried it was a scam, but figured the $30 was worth a try than face the wrath of a 12 year old daughter who lost a ton of stuff on her phone. One attempt later and everything was restored and no more corrupt file. Great product.
January 13, 2017 5:51 AM
For corrupted backup files in itunes.
I spent three days going through Apple store in China and Hong Kong. Nobody in Apple is able to help, all they can said is my problem not Apple's. Then I search online and tried few software that doesn't work and thank God I found Decipher Tools. Initially support staff wasn't able to help, then a few email, the co-founder Kelly Wilkerson step in and help during X'mas holidays. We tried a few more days ( because of time zone difference) and found out the problem. Finally the problem was solved. I am writing here not just to express my gratitude for saving my few thousand memorable pictures plus other informations. and also to let YOU know these people really care. They are here not just here for the money, but to ensure the Tools really works for YOU.
January 8, 2017 5:22 AM
I couldn't load my encrypted backup to new iphone7 and apple support was no help. They said "no third party software can fix encrypted backup." Guess what - they were wrong. I think I got about 90% of my files back. It took 20 mins. Well worth $29. Thank you so much!!
January 6, 2017 5:18 AM
So my backup is corrupted because when I backup my iphone it says it is out of space, but your suppose to delete the backup folder completely before backing up again. I didn't do so, so even though the second time I backed up successfully, the successful backup is backed up onto the corrupt backup. I used Deciphertools to solve this problem, it did not work because there is something to do with the encrypting/decrypting with my backup. The staff from Deciphertools replied my problem very fast and helped me to try to get my photos/videos back. At the end, I didn't get it back because my problem is more complicated and it's kinda Apple's fault for not making this clear to its users. Anyway, I really appreaciated Deciphertools for helping me out!
January 5, 2017 6:46 PM
My husband couldn't restore his icloud backup after upgrading to the iphone 7+. We read forums about how to fix corrupted files, etc, and nothing worked. I downloaded the first recovery program that showed up in my google search, thinking they were probably all the same. (fonepaw) It "downloaded" our icloud backup of 11gb for over 16 hours and got "stuck" at 98%. I emailed and tweeted at the company for help but got an email the next day saying to just restart my computer and try again. I decided to try another program and read some reviews first, because they are obviously not all the same. Decipher tool's reviews were so good, thank goodness. I downloaded Decipher Tools and within 20 minutes, it had repaired and restored our icloud backup. The price is so reasonable and it was so easy to use. Seriously a lifesaver. Thank you!!
January 6, 2017 4:55 AM
Thanks for the kind words Natasha! We're working hard to make helpful iPhone tools and it makes us really happy that Decipher Backup Repair fixed your broken iTunes backup. Great news! ;-)
January 5, 2017 4:10 PM
Worth the 29 bucks. I started backing up on Itunes for the Iphone6, I had to stop it and then restart the backup and that apparently caused a corrupted datafile. I had done everything I could think of to fix the file, but to no avail. The decipher backup repair was super easy to download and the free scan showed me the files that were causing the issues. After purchasing the license the new backup was displayed in my devices on Itunes and worked perfectly without issues. Worth the 29 bucks for all the contacts and data.
January 4, 2017 2:56 AM
THIS IS THE BOMB! My iPhone 7 plus took a ride in the washing machine (rinse cycle and everything)!! After Apple Care replaced my phone, I had to completley erase the original phone before I could confirm my backup would restore to my new (replacement) phone. As is typical, the backup wouldn't restore and said it was corrupt/incompatible with the new iPhone. It was an EXACT replica! I called Apple Support and after spending a long time with them, they said there was nothing that could be done at all. They said they were sorry, but all my holiday pics of my kids and family were lost. Then I found this software while investigating further. I was very skeptical, but with the money back gurantee, I figured I didn't have much to lose. BOOM!! Restored to my device and is was all there!!! $29 is well worth the memories I would have lost not to mention all the other data! Excellent job Decipher Team!
January 6, 2017 4:56 AM
Hi Holly! This made our day that Decipher Backup Repair fixed your broken iPhone backup. Thanks so much for letting us know.
January 3, 2017 10:44 PM
This is so worth the money! Couldn't get my backup to work because it was corrupt and they helped figure out the problem and fix it. They are so fast at replying with additional help too! Thank you so much for your amazing software and help!!!!
January 4, 2017 3:10 AM
Thanks Aleysa! Happy to hear that your broken iPhone backup is fixed! ;-)
January 3, 2017 4:54 PM
Works perfectly! Thanks a lot!
January 1, 2017 3:03 PM
Thank you! Thank you! I spent over 12 hours trying to recover my data after upgrading from an iphone 5s to a 7. Everything is back except what I missed during the time when my phone was decommissioned while trying to recover the data. Spend the money. Worth every penny, even on the exchange rate. This software is genius. THANK YOU!
January 1, 2017 4:17 PM
Hi Erin! We really appreciate you letting us know that Decipher Backup Repair was able to fix your corrupt iPhone backup. Great news! ;-) We're working hard at making helpful software tools for the iPhone so it makes us happy that all your important data was recovered. ;-)
January 1, 2017 12:10 AM
I was skeptical, but this software and service was intuitive. Apple would do themselves a great service to take note. The Decipher Backup Repair did an outsanding job and I cannot thank you guys enough.
January 1, 2017 4:00 AM
Thanks Paul! Glad to hear that Decipher Backup Repair was helpful fixing your broken iPhone backup. Have a great rest of your holidays! ;-)
December 29, 2016 7:57 PM
Absolutely the best recovering Software.
I tried for hours almost days to restore my corrupt backup.
Also Apple support couldn't help me. This software made it in 15 minutes.
December 29, 2016 3:37 PM
Worked for me thanks, wasn't happy about paying 30 bucks, but I could have spent all day or longer trying other ways... time is money so this saved me way more time. ;)
December 29, 2016 10:24 PM
We're happy that the software we created was helpful, Gerard. Thanks for using Decipher Backup Repair.
December 28, 2016 8:12 AM
Worked for us thanks - we had a corrupt backup and this sorted it out, restoring about 20 gig of videos and photos
December 26, 2016 7:45 PM
This really helped me when I tried for TWO days to restore my allegedly corrupt back up to transfer my data from my iphone 6 to my iphone 7. Well worth the $30, now just wish i did it sooner to save me the headache.
December 27, 2016 3:59 PM
Thanks Amandine! Great news that Decipher Backup Repair was helpful for your broken backup and the headache is over! ;-)
December 25, 2016 5:21 PM
The Decipher Media guys are life savers. Now that might sound like I am exaggerating but I am not! Due to the piss poor backup process offered by Apple I was unaware that my backup was corrupted and could not be used. I kept backing up onto my old backup which basically meant that each time I did it the newly made backup was corrupted as well. When fate finally intervened it was to tell me that my battery on my old phone was dead. I therefore took a final backup and ordered a replacement. The replacement phone came, my old one was returned and wiped. I came back home, clicked restore from backup and lo and behold I couldn't do it due to my corrupted backup. I FREAKED out. I contacted Apple and they were virtually useless. They barely understand how pisspoor of a backup system they have implemented (you can only restore the whole backup or none of it so even all the good data will be lost, also there is no way for you to know if your backup is corrupted as the system doesn't verify and tell you). After browsing around online I found Decipher Media via Google and while I am inherently skeptic about 3rd party software I was so desperate I decided to give it a shot (after reading everyone else reviews on here). It was the best 30 bucks I ever spent. They helped me restore around 90% of my backup (the last 10% sadly was not save-able) which meant that I was not going to lose around 6 years worth of data. I cannot express how huge this was. The guys at Decipher Media were professional, quick to answer, explained everything perfectly and just genuinely nice people who cared about getting you your data back. There was no pushing products, no annoying commercials, no hidden agendas. They did everything they could to help me restore as much of my data as I could and I couldn't be happier. If you are sitting there with a corrupted backup and starting down the abyss of data loss, I can tell you now, the investment into Decipher Media service is worth every single penny and should you fall into the minuscule pool of people whose backup is so messed up that it cannot be saved, Decipher Media will even refund you the money you spent on their software. You quite literally have NOTHING to lose.
Jay & Kate you guys are amazing. I wish you the best of luck in the future.
December 24, 2016 6:17 AM
Seriously.... should have used it right off hand and saved hours of frustration. GREAT product, wish you guys all the best!
December 24, 2016 7:36 AM
Thanks Patrick. We're really happy Decipher Backup Repair was helpful with your broken iPhone backup! We hope you have great holidays.
December 20, 2016 8:59 PM
can you please contact me, it did not work and I tried it several times :(
December 21, 2016 7:47 AM
Hi Adnan, happy to help. The best thing to do is email us via our support page at https://deciphertools.com/support.html
December 22, 2016 4:14 PM
Just want to follow up, since we replied to your email on the 20th, but we don't see a reply from you :( Can you check your inbox (or spam filter) for our email from email@example.com?
December 19, 2016 1:16 PM
Love you guys. <3 10345 pics back again to my life :*
December 18, 2016 8:23 PM
I was desperately trying to restore my back up to my new phone but it kept saying the backup was corrupt or incompatible. I updated everything, iTunes, my computer systems, the phone, etc- NOTHING worked. I found this program through other people online who have had the same problems and it worked in less than an hour! SO HAPPY!!! If you're having the same issues you absolutely need to use this program! I've also heard they will give you a full refund if it doesn't work. $30 well spent.
December 19, 2016 12:54 AM
We're really glad Decipher Backup Repair was helpful, Jenna! Thanks for taking the time to let us know. We appreciate it! ;-)
December 18, 2016 1:43 AM
Upgraded to the iPhone 7 today and came home to find out that my most recent backup was apparently corrupted...I reached out to apple support and after they said there was nothing they could do, I did a bit of googling and came across Decipher. Within minutes of my email to the company, one of the co-founders responded letting me know they were a small company in CA and that if they could not fix my backup, I would get my money back. Although I was very hesitant in spending $30 on this, I was so upset about loosing everything on my phone so, needless to say, I tried it out and thank goodness that I did! It worked and I was able to retrieve all of my data! :)
December 17, 2016 1:12 AM
I tried everything to get my phone to work again after upgrading to iOS10 - nothing worked and the Apple Store was useless. I had calendars replicating hundreds of times, draining my battery and rendering my iCal app useless. It was driving me nuts. I came across this tool posted on an Apple help page for this issue, gave it a shot, and it worked. It was incredibly simple and easy to use. I am so so happy. Only think I would suggest is having a one-time usage price - I did think twice before I purchased and it was a gamble. Thank you for a great product. I never post this type of feedback, but I'm just so thrilled to have fixed a problem bugging me for months!
December 17, 2016 9:14 PM
Cate, thanks so much. We're working hard to make helpful iPhone software so your note made our day. Thanks for taking the time. We are really grateful. ;-)
December 15, 2016 10:31 AM
Worked- Failed the first time. Almost cried. Then advance repair and a scandisk of my external harddisk where itunes via a Mkdir was storing the 34 Gb backup solve it. All 30 $ worth. Great tool
December 17, 2016 9:13 PM
We're very happy that Decipher Backup Repair helped repair your broken backup, Peter. Hope you have great holidays!
December 14, 2016 8:55 PM
Used Decipher Backup Repair after I found out my backup was corrupt. They gave me a quick reply via email when I had an issue with the program and gave me detailed step by step instructions on what I can do next. They even offered money back if it didn't work. Very good company and would definitely recommend! Good thing for this program! I got everything I needed back!
December 14, 2016 3:49 PM
Decipher Backup Repair worked for me! I run into an issue with upgrading my iPhone 6 to iOS 10.2 and my backup was corrupt. The tool repaired the backup and most of it worked. I only had to set up a few minor things like email passwords, Touch ID... But overall it was a life saver!
December 14, 2016 7:30 PM
Thanks Carlos! We are really happy the software was helpful. ;-)
December 13, 2016 1:56 PM
Worked!! Thank You..
December 12, 2016 4:52 PM
the TestMessage works. Everyone using their phone for business needs it!
December 12, 2016 4:48 AM
I love it!!! I almost had a heart attack when itune did not allow me to restore from backup. This tool works magically! It is worth every $
December 11, 2016 5:19 AM
this is amazing, it does work WOW i was really getting frustrated and wants to bang my head into a wall, but thanks to this product for restoring my coruppted backup for my iphone. definitely will recommend to everyone friends family even a stranger. nuff said!
December 9, 2016 10:14 PM
So I don't usually post these "testimonial" type things but this might help someone else. After I restored my iPhone today to reset some glitchy software, I couldn't restore my backup because it was "corrupt" but this Application worked and allowed my to restore from my backup. What a relief!
December 9, 2016 10:21 PM
Kevin, thanks so much for taking the time to let us know. We're grateful and we are really glad Decipher Backup Repair fixed your corrupt iPhone backup! Have a great weekend! ;-) - The Decipher Tools Team
December 9, 2016 3:43 PM
Five out of Five Stars! Highly recommend this product line to all iOS users - really, I mean it! Customer service was outstanding. Without these products we would have lost the only backup we had that contained some very important memories. Thank you so very much.
December 9, 2016 4:24 PM
Thanks Bob, and we appreciated your patience as we troubleshooted back and forth via email. Have a great weekend! ;-)
December 8, 2016 8:29 PM
I've had the issues from the last iOS updates, both 10.1 and 10.1.1. Battery draining, issues with touch screen, apps just shutting down. I tried to perform a restore backup and it said that my backup was corrupt. So, using the Decipher Tool, again for the 3rd time in the last year, I was able to recover the corrupt backup with the software fixing the corrupt files. I can say that this is a miracle tool! Used it for when my iPhone had a corrupt system error and I thought I lost all of my data and such. This program really will help you out. Don't know where it's been all my life!
December 8, 2016 3:29 AM
Had to get a new iPhone today because my battery was fried and the wi-if wasn't working. Luckily I was under warranty so I backed up my phone minutes before walking to the Genius Bar. After coming home and trying to restore my phone, I had a PANIC ATTACK when my iTunes said my backup files were corrupted and I couldn't restore. After lots of google searching and YouTube searching, I came across Decipher Media's DECIPHER BACKUP REPAIR tool...... although skeptical at first, I thought it might be worth $29.99 to see if it worked. And BOOM.... Best. $30. Spent. Ever. .... THANK YOU THANK YOU ... you saved me a lot of heartache and hurt. Love your tool!!! You are a lifesaver!!
December 8, 2016 6:53 AM
Thanks Randy... We appreciate you taking the time to let us know that Decipher Backup Repair was helpful. This makes us really happy! ;-)
December 8, 2016 3:06 PM
Decipher Media seriously.... thank you thank you! I'm amazed at tech entrepreneurs like yourself and your team. All the best wishes! iPhone working flawlessly this morning. Everything same as usual. Pheww
December 6, 2016 6:33 PM
program is ok, they need step by step instructions and i sent an email for help and still havent hear back
December 6, 2016 6:48 PM
Hi Natalie, we received your email which arrived 25 minutes ago. Sorry that we haven't responded yet, however you should hear back from us shortly which we hope is soon enough and ASAP for your needs.
December 6, 2016 10:15 AM
Thanks a lot for your program and work. I only had 1 backup and that one got corrupted. It seems that I lost years of photo's and documents, but thanks to your program I could repair the backup! Thumbs up for outsmarting Apple's iTunes, who could not do the work! I'm happy to find you guys!
December 6, 2016 2:37 AM
I need to print a lot of text messages off for court. It is easy to do and will the print off in order?
December 6, 2016 3:43 AM
Hi Lisa, our software Decipher TextMessage will let you print your iPhone text messages. If you have questions, the best thing to do is contact us via our support email and then we can write you back since this page here is for product testimonials. ;-) Our support page is: https://deciphertools.com/support.html
December 4, 2016 2:49 PM
Highly recommend to other apple user. I was screw big time by Apple. I back up and they replace a new phone for me. But data corrupted and i can'y restore at all. Called up apple. They say no way i can recover my data. Luckily i found Decipher Tools, Really help me alot as my late mother photos are all inside my file.
December 4, 2016 4:19 PM
Hi Andy, we're really happy to hear Decipher Backup Repair was helpful! Thanks for letting us know. ;-)
December 3, 2016 9:49 PM
Decipher Backup Repair saved me a lot of time when I couldn't restore my iPhone backup in iTunes.
First try with Decipher Backup Repair did'nt fix the problem, but I wrote to Decipher support and got an immediate response with suggested actions which solved the problem.
Highly recommended !!
December 4, 2016 4:19 PM
Thanks Frank! We really appreciate it.
December 2, 2016 11:31 AM
Great stuff! Was nervous at the start, but after running through the setup wizard my corrupted data was completely restored and became effortless to sync back onto my new iPhone 7. Would definatley recommend this product to anyone who is struggling with corrupted data. Easily worth $30.
December 2, 2016 6:06 PM
Thanks Tom! We appreciate it and we're glad that Decipher Backup Repair fixed your broken iPhone backup. ;-)
December 1, 2016 11:27 PM
Ok - I admit it, I was a skeptic. But, no more - this worked like a charm. My iPhone broke - touch screen no longer worked. I took it to the apple store, backed it up while I was there with iTunes, and then got a new phone. The backup I just took - corrupt. And, the phone was already wiped out by Apple. I searched "repair iPhone backup" and was taked to Deciper. I only wanted to save one picture - was that picture worth $29? Finally I decided it was. I didn't think it would work, but it did. It worked great! And, once it did, I realized there were about 10 other things on the backup that was missing from my previous 'good' backup, not to mention the txt messages, voicemail and one other picture I was also missing. So $29 - well worth it! Easy, reliable, well worth it indeed!
December 1, 2016 10:58 PM
i need help i have a restriction passcode attached to my iphone. This restriction follows me to every backup and restore I do.
I dont recall the passcode. But I talked to someone about it they said dont backup your stuff to the iphone 7.
SO what I am thinking is all I want saved on a backup is my Text Messages only.... because iCloud wont bring back messages/text...
I already have this repair program. Can you tell me if I can only save Messages/Text as a backup only???
December 2, 2016 3:40 AM
Hi Diana, we're happy to help. The best thing to do is contact us via our support page since this is our testimonial page. Drop us a note via this link and we'll be happy to get back to you! ;-) https://deciphertools.com/support.html
December 1, 2016 6:54 PM
I cannot thank you enough! I have been worried sick for 2 weeks! I purchased the "dr.fone" software prior to yours and could not retrieve my one most important backup. Your program is a life saver. I have everything restored like it never happend. HIGH FIVE!!!!!
November 30, 2016 5:17 PM
Works wonders!!!! Although the folder appeared to be smaller than the corrupted backup, I did not lose files. It feels great although the price is a bit high. Appreciate the efforts from the developers~~
November 30, 2016 11:42 PM
I said the above too early.. some photos were missing, think that explains the smaller size, and probably why I could restore the backup in the first place as they were corrupted, got back like one-third of the photos as I had a huge photo library, almost 30gb..
December 1, 2016 12:08 AM
If you contact us via our suppot email we'll be happy to see if we can help with iOS errors! ;-) https://deciphertools.com/support.html
November 30, 2016 4:24 AM
Simply excellent !!!!!!
November 29, 2016 8:43 PM
danke danke danke! I thought all my data was lost due to a corrupt backup and tried tons of Apps I found on Google for 5(!) hours, but with just $ 30, your software was able to fix and recover everything in less than 30 min. Thanks a mil!
November 29, 2016 11:19 PM
Thank you Franzi! This made our day. ;-) Have a great rest of your week.
November 29, 2016 6:48 PM
Fantastic! This software just saved my day!
November 29, 2016 5:52 AM
November 29, 2016 5:23 AM
**** IT WORKS, REALLY WORKS, NOT a JOKE ****I never thought that I will get that much great support when I bought the back up repair, honestly, I thought first its a scam but I was very upset and disappointed from loosing my data and I did not hesitate to loose $30 dollar more just to try it, and after 4 hours and 30 min from repair time and me awake watching it the whole time after midnight.....It WORKS... its GREAT.... however I did not save my msg because of encryption issue when I backed it up, but Kelly replied to my e-mail, not once or twice but every time I send her one and we still working together in a chance to save it even though its not their issue and I have not get charge for all that extra work.... Really a great customer support and very knowledgeable people. Thank You again and keep the amazing works..
November 29, 2016 6:23 AM
Thanks Firas. We're glad Decipher Backup Repair fixed your backup and we appreciate your patience when we had to email back and forth to assist and troublehoot the issue.
November 27, 2016 6:41 PM
I honestly can't say enough how truly thankful we are for the decipher backup repair program! We have a 5 week old baby so we've got irreplaceable memories of the pregnancy and birth process on my husband's iPhone that was all backed up to a computer before we had to erase the whole phone to have it replaced. When we went to restore the backup, an error message said the backup was corrupt and couldn't be used. We thought we had lost everything and we were so devastated! I honestly didn't think this program was going to work and I was pretty hesitant to pay anything at first, but gave it a go anyway and it was totally worth it. I'm glad we googled and found this program before we gave up and chucked the phone out the window!
Thanks so much guys. You're the best! ��
November 26, 2016 5:57 PM
Decipher is an absolutely amazing product. We upgraded to and iPhone 7 from an iPhone 6. Followed all the steps to backup and restore from backup. Everything went as expected until we got the new phone and tried to restore from backup then we got a "backup corrupt" error. After trying to recover the backup for about 6 hrs I finally broke down and purchased the SW. It worked and saved the day and recovered a year worth of pictures and data. Would recommend to everyone to fix corrupt iTunes backups.
November 26, 2016 6:21 PM
Thanks for letting us know Marshall! Awesome news that Decipher Backup Repair was helpful. This makes us happy. ;-)
November 26, 2016 8:14 AM
I am a real person and I am ABSOLUTELY Thrilled-Thankful-Impressed by this software. My little girl (2) got ahold of my phone and the next thing I know, its completely reset. Then my backup was 'corrupt' and I proceeded to try every conceivable tool/method on the web to get my data restored. After 3+ hours, I decided to give a paid tool a shot. I was very skeptical but I am extremely pleased to say - it worked - without a signle issue. Everything is back - pictures, texts, settings -EVERYTHING. I'm so greatful for this product. I cannot say it will work for everyone, but I am sure glad it worked for me! Thanks Decipher-Peeps!
November 26, 2016 6:22 PM
Thanks for the kind words Corey. We really appreciate it!
November 25, 2016 3:09 AM
Decipher is amazing! I was at despair when I was told it'a unlikely that my data would be recovered, which means more than 6,000 photos taken over the years would be gone and be deleted from my memory forever. I then found Decipher. It's so user friendly and quick. I finally was able to get back all my valuable photos. I would not hesitate to recommend this software to anyone having similar problems. They really help!!!!!
November 24, 2016 7:12 PM
This works! Made a backup of my phone, restored to new, and was then going to restore the backup. Got the dreaded 'corrupted' message. I had just wiped everything so there wasn't really anything I could do. Found this app, ran it and my iPhone's back!
November 26, 2016 12:31 AM
Thanks for the kind words Andri. We're glad Decipher Backup Repair helped repair your broken backup!
November 22, 2016 6:52 PM
So happy with this! I just got my new iphone and before even thinking about it I deletet the old ´´iphone´´, when I wanted to use the backup on the new one, the message was it didn´t work at it was damaged. Thanks to Decipher Tools, it got fixed and now I can use my new phone just fine!!
November 24, 2016 4:20 PM
We're happy Decipher Backup Repair was helpful. Thanks for letting us know Sarah!
November 22, 2016 5:55 AM
I'm really thankful to Decipher Tools for getting back all my data after I had a corrupted back up from iPhone 6 to iPhone 7. I was so depressed when I thought I couldn't retrieve back all my data and when I thought I really have to give up, my sister found Decipher Tools on the internet and suggested this to me. I'm so glad that I decided to give it a try! I was first full of doubts and many thoughts, worried that this might be a scam, paid an amount and getting all disappointment in return. BUT THROW ALL THESE THOUGHTS AWAY because Decipher Tools really works as it promised and also you can see from all the happy customer's review. Thank you Decipher Tools for this wonderful service! Definitely worth the price and I highly recommend Decipher Tools to anyone out there needed help with corrupted back up! Once again, THANK YOU SO MUCH DECIPHER TOOLS! x
November 21, 2016 7:56 PM
I take it all back!!! Decipher doesn't suck at all. Operator Error, again. I finally got it to do exactly what they said it would do and I'm very happy with my purchase.
November 21, 2016 7:30 PM
I was at my wit's end in full panic mode after two days with Apple Support yieded no solution for being unable to restore a new iPhone 7 to a fresh iTunes backup of an iPhone 6. I was getting a "Could not restore because backup is corrupt or incompatible with iphone being restored". Both iOS and iTunes were the latest versions so Apple told me I was out of luck. Out of desperation, I found Decipher Tools Backup Repair tool after some online searching. I was just hoping it wasn't a scam. It did not work on the first try but I was impressed that I got an email from the company co-founder in response to a tech support request. And it worked! If you find yourself in the same desperate situation facing the loss of very important data on a backup, I highly reccomend this well designed product. The company seems to know the Apple infrastructure better than Apple Support itself which is very surprising. THANK YOU again to Decipher Tools!!!!
November 21, 2016 4:37 PM
Worked well and it was super easy to use, so all good now :)
November 21, 2016 7:20 PM
Thanks for letting us know Bobby! We're glad Decipher Backup Repair fixed your broken iPhone backup. Hope all is well in Finland!
November 21, 2016 7:24 PM
Decipher Media I was just to about give up that I'm never gonna save some really reallyimportant stuff from the backup and then suddenlyI found a link to your page from some chat :D :D :D
November 21, 2016 4:17 PM
Hi, I was unable to restore the fixed backup through my itune. There was pumpt out a msg with " error occupted".
November 21, 2016 7:21 PM
Hi Jessica, we're happy to help. This is our testimonial page and not our support page. If you email us via our support page, we'll get right back to you! ;-)
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