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Viewing reviews 301 to 400 of 1213
May 20, 2018 2:51 PM - Reviewing Decipher Backup Repair
I had a recent backup but my phone hadnt been updated in a while so it was on an ealier OS. My iphone then had an internal componant die and insurance replaced it. The iphone they sent me had a newer OS installed on it and apple said that an older OS backup can't be restored on a newer OS. They also said the iphone couldn't be reverted to an older OS. This was after talking to them for many hours. They proceeded to try to sell me on icloud storage with no solution for the current issue... Nope, not paying for that. Decipher tools saved me. I was really glad they divided their services instead of making you pay for it all. I don't know that I would have paid more than the $30 for the backup tool. Other services online are usually around $70+ because they include all their services. It worked great and restored my old OS backup to my iphone which was on the newest OS version. Super happy.
May 20, 2018 5:23 PM
Thanks Adam! We're trying to make helpful software that doesn't break the bank so we appreciate your comment. ;-) Great news that Decipher Backup Repair was helpful.
May 16, 2018 4:55 AM - Reviewing Decipher Backup Repair
Let me start by saying that these guys are geniuses.
Jay and Kelly were in constant touch with me to solve the issue that i had.
Apple’s support had made me loose all hope.
This company came to my rescue and helped me retrieve everything that was important to me from so called corrupted back up.
Thanks a ton to your team.
Apple needs to learn from a them.
May 16, 2018 2:31 PM
Thanks for the kind words, Siddharth! We appreciate it and we're happy we were able to help with your corrupt iPhone backup!
May 14, 2018 6:50 PM - Reviewing Decipher Backup Repair
I just want to thank everyone at Decipher Media for this software. When changing the password for my iPhone 7 somehow it 'glitched' and the password was not recognised. I tried the previous password as well as new one but to cut a long story short, I was locked out of the phone with the only backup being one I made a while back ago (I know my fault). The backup was then 'corrupt' and most likely, like everyone here, I tried all the forums as well as contacted Apple and noone could help. I had lost a very close family member and the conversations I had with him meant the world for me and they were also lost...... until I somehow stumbled across Decipher. Like many, I questioned the legitimacy of Decipher but this was my final chance other than starting afresh, so I had nothing to lose. I paid for Decipher Backup Repair and for some reason at first Decipher Backup Repair didn't work. There was an error with the phone so I contacted support who got back to me promptly. Fortunately, there advice was not required as after a full PC and Phone reset, the backup restored! The relief and happiness is only something that the other users who have used this service can share with me, added to the fact all the photo's and conversations I had with my loved one were restored. Something which is PRICELESS I just want to say a heartfelt THANK YOU. I will always backup my phone regularly from now (advice I give to everyone now) and cannot describe the relief and joy for the phone to be restored. Thank you again Decipher Media.
May 14, 2018 6:57 PM
Hi Jatt, we're really happy that Decipher Backup Repair was helpful! ;-) Thanks for taking the time to let us know and we hope you have a great rest of your week!
April 17, 2018 7:17 PM - Reviewing Decipher Backup Repair
Kelly, thank you so much for creating this software and this company, from the bottom of my heart. After researching solutions to the corrupt backup problem, having potentially lost every memory stored on my phone for the past 1.5 years of my life, Decipher Backup Repair fixed my corrupt backup (after calling and visiting Apple, who could do nothing for me), and my phone is now restored. I lost sleep and tears over this, couldn't keep it together at work, and you provided an amazing and successful solution. Now that I can breathe better, I am happy to recognize you for the inspiration you are! For anyone experiencing the error of a corrupt backup when trying to restore your iPhone, GIVE THIS A TRY! Thank you Kelly and Decipher Tools team!
April 17, 2018 9:34 PM
Thanks so much, Desirée! Your words made our day and we're really glad that Decipher Backup Repair was helpful. We'll also make sure to pass your note along to Kelly here at Decipher Tools Headquarters! ;-)
April 17, 2018 2:44 PM - Reviewing Decipher Backup Repair
I have to come here to leave this comment. GREAT SOFTWARE!!! My iphone X's face ID was not working properly and I have to get a new iphone X from the apple store today. Before I went there, I purposely backed up my data, then, I thought let me back it up again with a password as ITUNES show that if you back up with the password, you can back up your health, home kit data. While I was doing that, my appoint time is coming up, so , rather than wait the back up finished, I unplugged the phone for the 2nd time back up. When I got the new Iphone, Itunes could not restore my phone with the back, I spent 5 hours with the apple support over phone but the answer in the end was that the file is corrupted because you have unplug it before it finish the back up. I then wasted more than 5 hours to search for a back up extract software in hope that I can extract some of my photos and messages. but did not find a good one. Then Decipher came out on google, I really thought this is a scam software at the start, but after reading the reviews and trialed the software, I decide to give it a try. totally worth it!!! it fixed my corrupted itunes back up file and restored my new Iphone X seamlessly . This is a great software , save my day. Thanks to the creator ! and this review is totally genuine, do not doubt guys, great software!!!!!!
Bob Bian from Australia
April 17, 2018 7:07 PM
Thanks for the kind words!
April 16, 2018 6:09 PM - Reviewing Decipher Backup Repair
Wasted 1 day of my life with apple support....this product absolutely recitified my corrupt iphone backup files.....what a relief! Thanks guys
April 16, 2018 8:41 PM
Great news, Stavros. We're happy that Decipher Backup Repair was helpful. ;-) Thanks for letting us know!
April 2, 2018 3:32 PM - Reviewing Decipher Backup Repair
I spent over 4 hours talking to Apple support to try and retrieve my incompatible/corrupt backup issue with no resolution. I tried Decipher Tools in all honesty believing my data was lost so was a last gamble. I tried the initial decipher repair and whilst I managed to get some data back some was missing still. I emailed the support email whilst also running an extensive repair over the original one. I received an email back within 24 hours over a weekend asking me to send certain files over. I didnt actually need to though, after a restore and restore backup of the extensive repair file everything was fixed. I can't say thank you enough, I would definitely recommend these guys!
April 2, 2018 4:07 PM
We're happy that Decipher Backup Repair was helpful, Marcus! Thanks for taking the time to let us know. We appreciate it! ;-)
March 30, 2018 4:41 PM - Reviewing Decipher Backup Repair
I TRIED SO MANY DIFFERENT THINGS TO FIX MY BACKUP AND NOTHING WORKED. Then Decipher Tools popped up and I thought "why not nothing else has worked and they have a guarantee so what do I have to lose?" Holy cow. It saved everything. All the important pictures of my family, All my contacts, literally EVERYTHING. Thank you Thank you Thank you Decipher Tools! I will reccomend this to ANYONE who needs help with corrupt backups. Thanks again!
March 30, 2018 5:16 PM
Thanks, Hayley! We're really happy our software was helpful and we appreciate you taking the time to let us know. Have a great weekend!
March 30, 2018 5:17 PM
Decipher Media y'all too!
March 26, 2018 2:52 PM - Reviewing Decipher TextMessage
I've been using this software since 2012, and I must say this has been absolutely irreplaceable as a fixture in my life. That's me being dramatic but it really is true. I have problems with both my own faulty memory in my brain and with freeing up space on my device, so knowing I can refer back to conversations and know that I'm not losing my mind is such a big help for my wellbeing. When it had been years since my original purchase and my original activation code didn't work, the team was back with me with a new code for a free upgrade. Today I've again came across a situation where I need to look back to make sure I'm not crazy, and I'm so grateful to be able to do so due to your software. Truly, thank you so much. It really has had an impact.
March 27, 2018 1:07 AM
Thanks for the kind words, Stacy! We really appreciate it and it makes us happy that our software is helpful! ;-)
March 14, 2018 7:48 PM - Reviewing Decipher Backup Repair
TL;DR below. 24 Hours of multiple attempts to restore an iPhone 6S which was "fine" according to an "Apple Genius" despite having just frozen at the apple logo days before. He did get it to boot by blowing it away, but I got continued "Backup Corrupt or Incompatible" messages using a backup in itunes that I VERIFIED THE DAY I MADE IT. I had been having trouble restoring and so had deleted all old backups and purposefully backed up / restored to ensure a valid, working backup.
Open case with Apple Support, no remedy. Had to fight my way through front line, once I got an escalation engineer and explained all the steps I'd tried, he tried to tell me I was likely out of luck. I explained to him the situation and he said he'd escalate to engineering and work on it some more when he returns SUNDAY and would call me back. (This is on a Wednesday)
Tried the decipher tool, didn't work the first time. "Advanced Repair" and another attempt and it's 95%+ recovered (some minor settings things, but all pics, texts, apps, etc recovered.
BUY IT (with Paypal for buyer protection), IT WORKS and they offer support if it doesn't.
March 14, 2018 10:00 PM
Thanks for the kind words, Edward! We're really glad that Decipher Backup Repair was helpful and we appreciate you letting us know! ;-)
March 11, 2018 4:56 PM - Reviewing Decipher TextMessage
I needed to print off a long series of text messages for a court case. Until I found Decipher Tools I was having to take screen shots which was exceedingly time consuming and impractical. Decipher Tools has made this so much easier. The texts are a more reasonable sixz to print and everything stays in chronological order. Thank you!
March 11, 2018 9:33 PM
Thanks Desiree! ;-) We appreciate it.
June 21, 2018 7:10 PM
Decipher Media do you have to pay for this function? This is exactly what I need to use it for. Thank you!
March 6, 2018 3:34 AM - Reviewing Decipher Backup Repair
I backed up my iPhone 6S and then took it to T-Mobile and bought an iPhone 8 and traded in my iPhone 6S. I took the iPhone 8 home, tried to restore it and got the "corrupted or not compatible" message. I then spent 3 hours on chat with Apple last night and then 4 more hours on the phone while we restored the phone twice, removed iTunes and reinstalled it, updated my Windows 10 to the latest patch, then got out another computer, installed iTunes on that, copied over the backup file, installed that and every time we got the corrupted/not compatible error, and then Apple technical support said that they couldn't help and I needed to give up and set the phone as a new phone. And then I pulled out an old backup of my hard disk from Christmas, and I got the error, and then I pulled out a backup from last summer, and got the corrupted error, and then I pulled up a backup from 2016 and I still got the error.
And I pondered everything that I had on my phone and I was totally bummed.
And then I turned to Google, Googled a bunch and decided to buy Decipher Backup Tools and - to be completely honest with you - I didn't think it would work. But I thought that when it didn't work I'd email you guys and rather than ask for a refund, ask you to change the license to the browser version and then use the browser to pull out the photos and notes and other things that I wanted to recover.
I was absolutely overwhelmed when it worked - I honestly teared up I recognize that you guys are thinking something like "dude, of course it worked" but I thought if Apple support had no clue and gave up then a program that I found on Google was unlikely to work either.
I truly can't tell you how pleased/happy/thrilled I am to have my phone with all the files in all the right spot and everything working again.
March 6, 2018 6:37 AM
Thanks so much for the kind words, Patrick! We're thrilled that Decipher Backup Repair was helpful and fixed your corrupt backup. This made our day and we appreciate you taking the time to let us know. ;-)
February 26, 2018 12:57 AM - Reviewing Decipher Backup Repair
saved my corrupted backup and years and years worth of files!! THANK YOU!! nobody else could help. not even "genius bar"
February 26, 2018 2:09 AM
Hi Kendal, that is great that Decipher Backup Repair fixed your corrupt iTunes backup! Thank YOU for letting us know!
February 24, 2018 3:55 PM - Reviewing Decipher Backup Repair
I am so incredibly grateful. My iTunes backup was corrupted and I thought I had lost so many photos of my children. I used Decipher Backup Repair, and while it did take some time, it fixed the backup and restored all of my photos. Worth every penny of the $30. Thank you so much!!!!
February 24, 2018 5:38 PM
We are happy that you are happy, Kari! ;-) .That is awesome that all your photos of your kids were recovered. This made our day and we appreciate you letting us know.
February 24, 2018 1:01 AM - Reviewing Decipher Backup Repair
My iPhone 6 was stolen, and I had to buy a new one (same version). Fortunately, I had backed up the phone 4 days prior to the loss. Unforturnately, when I tried to restore my iTunes backup, i received the error message ""iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored." Major panic, but after a few days, remembered to Google to see if anyone else had the same problem. After researching several solutions, found a post on Decipher Tools Blog, which fit my issue. Purchased the software and had a complete and full restore, no problems. Major lifesaver, thanks for a great product. Will keep this around and check every backup I do from now on, and fix as required. The reasonable cost of 29.99 was money well spent and worth every penny! Thank you, a million times over, this made my day!
February 24, 2018 1:47 AM
Wow, thanks so much Susanne! We're grateful that you are a customer and we're happy Decipher Backup Repair was helpful!
February 23, 2018 7:17 PM - Reviewing Decipher TextMessage
My issue was having to print the text messages. Prior to finding this tool I was taking photos of each one and trying to print. Needless to say incredibly time consuming and frustrataing. Decipher Tools made the job so easy. All the texts there with the date and time, etc. Everything I need.
February 23, 2018 8:23 PM
Thanks, Desiree! We appreciate you being a customer!
February 21, 2018 3:16 AM - Reviewing Decipher Backup Repair
★ ★ ★ ★ ★
This saved my backup that was over 6 years of having an iPhone... I am very thankful for the people that created this program!! 10/10
February 21, 2018 4:03 AM
Hi Jake, we're really glad that Decipher Backup Repair was helpful. We appreciate the kind words! ;-)
February 20, 2018 3:13 AM - Reviewing Decipher Backup Repair
I could not restore backup to my new phone. After an unsuccessful attempt to use one solution, I came across your product and it worked! It was money well spent. There is only one fix out there and it is Decipher Tools. Thank you.
February 20, 2018 4:43 AM
Hi Oleg, thanks for letting us know that Decipher Backup Repair was helpful. We really appreciate it! ;-)
February 18, 2018 3:48 PM - Reviewing Decipher Backup Repair
This all started when I scheduled my battery replacement with Apple. Apparently, my battery had swollen and was not safe to remove for fear of starting a "thermal" event!! So Apple gave me a brand new phone. Luckily I had done a full back up to my PC 2 days prior. That was until I got my phone home to restore from back up and got the dreaded 'corrupt backup' message. To be honest Dechipher was not the first tool I looked at. That was mainly due to Google search result [you must talk to your SEO team]. I am so glad I found Decipher Tools. My back up was fixed and my phone returned back to its former self, only faster, because its brand new!! [thanks Apple].
Decipher Tools were half the cost of other competitors and the guarantee and personal support they offer tipped the scale and I'm glad I did. 3 years’ worth of photos recovered. Worth every penny!!
February 20, 2018 4:44 AM
Awww, thanks so much Glenn. That is very kind of you. We're really glad our software was helpful and we appreciated your patience during the process!
February 13, 2018 2:44 AM - Reviewing Decipher TextMessage
I needed old text messages to prove that I have known my husband since 2016, iTunes backup was not helpful. I contemplated a lot before finally deciding to pay for the Decipher software, I am very glad I did. even my old phones showed up, I was pleasantly surprised. Messages had mine and my husband's names and numbers, can't beat that. BEST PROOF EVER! Thanks Decipher for this awesome tool.
February 10, 2018 11:30 PM - Reviewing Decipher Backup Repair
The BEST $30 ever spent. I went from an iPhone 7plus to my birthday present of IphoneX, backed up my 7plus...got my new phone went to restore and I got the message of "CORRUPT FILE". I surprisingly kept calm but was freaked out!! But did some google search came to this website read the reviews and it's a company in the US...so I said what the heck! I'm SO HAPPY I did. Easy to use and it did exactly what it said it would!! My new phone is uploaded with everything from my back up!! Life can go on :) THANK YOU!
February 11, 2018 4:19 AM
Thanks so much, Monica! Yea, we are a U.S. based company and we are really happy that Decipher Backup Repair was helpful in fixing your corrupt Apple iTunes backup. We hope you have a great rest of your weekend! :)
February 10, 2018 6:08 PM - Reviewing Decipher TextMessage
I couldn't possibly love a bit of software more than this one.
February 10, 2018 9:10 PM
Wow. Thanks for the kind words, Peg! That made our day and we appreciate you being a customer. ;-)
February 10, 2018 10:38 PM
Decipher Media No problem. I have been a customer since December of 2012, and have purchased more licences twice, as my husband and I both keep upgrading our iPhones. I will never be without Decipher ... it was invaluable in a civil claim with a bad tenant. Without it, it would have literally taken DAYS to record all the pertinent text messages for the court hearing, but with Decipher TextMessage, it took less than 30 minutes, and that included indexing all the conversations! I have recommended Decipher Media over and over again, most recently to a "Landlords only" Facebook group, becuase for folks like us, we get burned a lot, and this tool simply cannot be matched.
February 9, 2018 1:42 PM - Reviewing Decipher Backup Repair
I cannot thank you enough for your software. I trusted iTunes because of its brand and after backup I wiped my phone, only to find out later the file is corrupt. I first contacted Apple Support whom were completely useless and practically said it's tough luck.
Well worth the $30, thank you.
February 9, 2018 4:16 PM
Thanks for the kind words about Decipher Backup Repair, Mike. We're really grateful that the software was helpful! ;-)
February 2, 2018 3:41 PM - Reviewing Decipher Backup Repair
I almost had a heart attack when my restore didn't work. My old phone was already wiped and exchanged! I downloaded the software, paid the best $30 ever spent on anything, and a few minutes later I had my fancy new restore. Unfortunately I still got an error message, I shot off a quick email and the team responded within 12 hours with instructions to used advanced repair tools and it fixed it! I'm soooooo incredibly thankful and happy, my back up restore finally worked and I'm back in business! For $30 to get back pictures of my daughter and special voice memos, along with just the convenience of having my phone as before, I can't recommend them enough! Thanks!
February 2, 2018 4:35 PM
Thanks Cassie! We're glad we were able to help and that Decipher Backup Repair fixed your broken iTunes backup. ;-) Have a great weekend!
January 31, 2018 1:56 PM - Reviewing Decipher Backup Repair
Like most of the feedback on here, don't usually leave reviews, or spend money on something I know nothing about, but it worked! couldnt care how much I had to pay as all day ive been trying to do this and fix apples mistake! IT WORKED! THANKS SO MUCH GUYS ! Its currently 1am, yes been trying all day haha made this dude very happy
January 31, 2018 3:26 PM
Hey Matthew, it makes us happy that you are a "happy dude." We're working hard to make helpful software and we really appreciate you letting us know Decipher Backup Repair was helpful You rock! ;-)
January 30, 2018 7:56 PM - Reviewing Decipher Backup Repair
I switched from my Iphone 6s to the 8 plus this morning but before I even left I backed up the 6s to itunes. It ran seamlessly, no pop ups, nothing. So I went and upgraded my phone and the carrier took my old phone as they do. I got home and tried to restore and I could not, my restore was corrupt. I tried so many things, and nothing. I called apple and also did online chat to see what could be done and they said Id need my old phone and backup again. Uh, hello. I can't do that. I was crushed. I took to google and searched and searched came across Decipher Media which had a recovery program to get all my stuff back on my phone. At first it didn't work but then I contacted customer support who emailed me back so fast with a few additional steps to try, and it worked. Thank you, Jesus it worked! Everything is back! Notes, Voice notes, Voicemails, Emails, text messages, contacts, apps. You might think, meh whatever but I have voice notes of my son talking as a baby. I have voice notes of acoustic music I sang back in the day. I have voicemails from people who both in and out of my life that matter to me. I have notes of funny things my sisters say. I have notes about the messages at church and my feelings and goals from each one.And honestly so much more. Losing it sent me to tears.But,it's all back now and I am grateful. No thanks to Apple though whose rep told me he was sorry but there was nothing to be done. For all the technology they have you'd think they would have offered a recovery program. Thank you guys so much! From the bottom of my heart.
January 31, 2018 3:25 PM
Your note to us made our day, Nicole! We're incredibly happy that Decipher Backup Repair fixed your corrupt iPhone backup and that all your important data and memories were recovered. Thanks for taking the time to let us know! ;-)
January 28, 2018 5:46 PM - Reviewing Decipher Backup Repair
Was skeptical. Paid the $30 and it worked perfectly the first time. iPhone is now completely restored to the desired backup.
Was switching from a 6s+ to iPhoneX. Activated the new line (iPhoneX) before backing up the 6s+. With the phone no longer in service, I then backed up the 6s+ with seemingly no issues. Plugged phone into MCP>iTunes>Backup Now>This Computer. Everything normal.
Go run errands, return to restore the iPhoneX (using the 6s+ backup I created 2 hours earlier) and it fired the corrupt message. The 6s+ had updated software as well so I didn't think that could have been the issue. Went Google surfing and found Decipher Tools, and if you've made it this far, you already know it worked the first time. Thank you Decipher Tools!
January 29, 2018 1:58 AM
We appreciate you taking the time to let us know, Kyle! Great news that Decipher Backup Repair was helpful. Have a great rest of your weekend!
January 26, 2018 8:06 AM - Reviewing Decipher Backup Repair
Simple to use. Works exactly as described. Words can't describe the feeling of seeing your corrupted backup fixed and iTunes being able to recognise and use it. Thank you Decipher Tools!!
January 26, 2018 4:04 PM
Thanks Craig! We're really happy that Decipher Backup Repair fixed your corurpt iPhone backup. Have a great "Australia Day" holiday today!
January 25, 2018 11:47 PM - Reviewing Decipher Backup Repair
I backed up my phone to my computer, thought I was good to go (I don't use iCloud AT ALL so no back ups there). No messages afterwards or anything. Traded in my old phone for a new one, she said it would take a while to restore from one phone to the other at the store, I said no worries bc I knew I had a backup. Tried to use it when I got back, CORRUPTED. I was so panicked. I did have a backup from 2 weeks ago but I just did an insane amount of work with apps and info on my phone over the last week or so, so to lose all of that would mean I'd have to redo A LOT. Found this site, COMPLETELY worth the money! SOOOOO easy to understand. Fixed everything instantly. THANK YOU!!!!
January 26, 2018 12:46 AM
Hi Cat! We're so glad Decipher Backup Repair was fixed your broken iPhone backup. Thanks for letting us know and for being a customer. We are grateful. ;-)
January 25, 2018 5:13 PM - Reviewing Decipher Backup Repair
I thought i will lost all my files. I had used nearly 6 hours to get the files back. But all methods failed. I finally got this one. This software does helped me to find all my corrupted files and restored well again. Thank you to the team. Nice job. :)
January 25, 2018 5:56 PM
January 24, 2018 2:53 AM - Reviewing Decipher Backup Repair
I honestly was on the verge of tears after spending nearly 3 hours on the phone with apple to finally hear . . . "sorry there is nothing we can do for you, your backup is corrupted." Not to mention, I spoke with 3 reps earlier in the day and web chatted with a agent before I was transferred to a "specialist." I googled everything, companies were charging $80 and better some even said for the error message I was experiencing, they wouldnt be able to do anything either, despite what their website said. Long and behold I went on to Apple's website one last time and stumbled upon Decipher Tools and let me tell you I am sooooooo glad I did ! I have ALL of my pictures, text messages, recent call logs etc . . . well worth the money spent and my life is WHOLE again. Thank you DT ! Highly recommended !
January 24, 2018 5:09 PM
Hi Breeana, it made our day that Decipher Backup Repair fixed your corrupt iPhone backup! Thanks for the kind words. We really appreciate it. ;-)
January 17, 2018 9:08 PM - Reviewing Decipher Backup Repair
I had a backup made in iTunes for Windows. Everytime it failed. I copied the backup over to my Mac, and it still failed. We called Apple, but they weren't very helpful. In the end, I downloaded the Decipher Backup Repair on my Mac, and after analyzing the backup and seeing the list of faulty files, I bought a license and easily repaired the backup. I reset my phone and recovered it from the backup and it worked without issues.
January 18, 2018 7:16 AM
We are really happy Decipher Backup Repair was helpful, David. Thanks for posting and letting us know your data was recoverd and is safe and sound now!
January 16, 2018 1:17 AM - Reviewing Decipher Backup Repair
Same as everyone mentioned, I cant really thank you guys enough for the software. I created two backups via iTunes and erased my phone to factory setting thinking that I was safe, but when I tried to back it up, iTunes kept saying both backup was corrupted. I was trying all night to find solutions to repair the corrupted files, but I couldnt find anything that works, neither did I get any help from the Apple customer care. I also went to the nearby Apple store to fix the problem with the back up, they couldnt help me to solve the problem. Thank god that I found this website! I saved more than 600 contacts and all my photos, apps and other necessary files from the corrupted iTunes backups within few mins of purchasing the repair tools. They have great customer service, and responded really fast when I needed help. However, I wish there was a call/chat support available online. The only way to reach the customer care was through email, which can be time consuming. Thank you!
January 16, 2018 5:54 AM
Thanks so much, Tahsin! We're really happy that Decipher Backup Repair fixed your broken iPhone backup! This makes us really happy and we're grateful for you taking the time to let us know! ;-)
January 15, 2018 7:37 PM - Reviewing Decipher Backup Repair
Thank you, thank you, thank you, thank youuuu! I cannot describe the relief & peace your software brought back, i was beyond devastated when I couldn't take my back up with data of nearly 2 yrs. Thank you sooo much. Best 30$ I have ever spent :D
January 15, 2018 7:50 PM
Wow, thanks Disha! This makes us really happy. ;-)
January 14, 2018 10:12 PM - Reviewing Decipher Backup Repair
Like many here, I was skeptical that this software would work, but the fact is that it was the solution to my problem.
I had been trying to restore my old phone setting to a new iPhone. I went through all the different recommedations like updating the iOS, and others, without any success.
SInce nothing else had worked I gave Decipher Backup Repair, a try and although it did not work on the first attempt it did work on the advanced repair attempt. The customer service provided was great. I emailed them on a Saturday evening alerting them that my first attempt had not worked and within minutes they respondent with different recommndations as to what to do next. I was very pleasantly surprised to receive their reply, but I also immediately got the feeling that these guys are legitimate and certainly know what they're doing.
Needless to say, I'm a happy customer. I got my phone restored and did not lose any of my data or settings.
January 15, 2018 8:56 AM
Angel, it's makes us happy that you are "happy customer!" ;-) We appreciate you letting us know that Decipher Backup Repair did its job and thanks for your patience during the repair process and back and forth emails!
January 14, 2018 9:18 PM - Reviewing Decipher Backup Repair
I've got to say I never write reviews for things, but i've bought a new phone today and when I went to restore it, iTunes said it couldn't restore my backup because it was corrupted (5 years of photos etc in the backup!!), I did some googling and this was suggested, honestly didn't know if it was actually a virus or just a scam but gave it a go and it's incredible! Fixed the corrupted backup and now I have everything on my phone :D beyond happy!! and highly recommend...
January 15, 2018 8:54 AM
Hi Hayley! Thanks for letting us know that Decipher Backup Repair fixed your broken iPhone backup. We really apprecite the kind words and feedback as we keep working hard to make helpful software programs. ;-)
January 13, 2018 3:56 PM - Reviewing Decipher Backup Repair
Thank God for you! This tool saved my ass big time!! I have been with iphone since the 3GS came out and i've never had this problem. Tried everything and eventually gave up and put my faith in this program. IT WORKED!!!! All pictures back...all calendder inputs and contacts back....AND most importantly, my whatsapp as it was a week ago!!
I am a very confident when it comes to fixing phones and computers and all my friends always ask me to fix their stuff...but i couldn't fix this one! Thanks again for saving my butt!! Well worth the 30 dollars just incase it ever happens again!
January 14, 2018 12:06 AM
Wow. Thanks Levi! We are working really hard to make helpful software programs and we appreciate the kind words! We are very happy that Decipher Backup Repair was helpful. Have a great rest of your weekend. ;-)
January 9, 2018 6:13 PM - Reviewing Decipher Backup Repair
100% recommend. Honestly shocked that this worked after the lady at the Apple Store told me there was no way my backup would ever work!
January 9, 2018 7:35 PM
Thanks Grace. We're happy that Decipher Backup Repair fixed your corrupt iPhone backup! ;-) Great news!
January 8, 2018 6:16 PM - Reviewing Decipher Backup Repair
Wow, what a pleasant surprise! After spening hourse myself and then an hour on the phone with Apple and no luck in getting my iPhone6 backup to work with my iPhone7, this simple tool took care of the restore capability in five minutes. This is some of the best software dollars I've spent that saved me literally hours of more time trying to re-create my iPhone's normal configuration. What REALLY sold me to try it was the money back guarantee.
January 9, 2018 7:05 AM
Thanks Peter! We appreciate the kind words about Decipher Backup Repair. We're happy that our software was helpful after you had no luck with Apple support. Thanks for taking the time to follow up and let us know. ;-)
January 5, 2018 7:57 PM - Reviewing Decipher Backup Repair
I cannot believe this. Honestly the best tool ever. I thought I was goint to lose all my info. Due to Apple's bulls*t my iphone 6S turned off and never turned on again. Apple said it was the end of that phone and that I had to get a new one. Got a new one. My last backup was corrupt or not compatible and I was about to collapse, not only I had to pay for a new phone, I was goint to lose everything! Thanks to this tool I was able to recover everything. Honestly, thank you very much. You made my day so much happier.
January 5, 2018 10:17 PM
Wow, thank you so much Maru! It made our day that Decipher Backup Repair fixed your corrupt iPhone backup even though Apple said you were out of luck. We appreciate you being a customer and taking the time to let us know the great result! ;-)
January 5, 2018 1:05 AM - Reviewing Decipher Backup Repair
I changed to a new phone in October, but wasn't able to restore my backup to it. Most things I was able to recreate, and I have a separate backup of my photos, but I had a few dozen files that were only on my old phone. Recreating them would have been a nightmare. I wasted soooo much time trying to figure out a way to get them! I wish I had found Decipher Backup Repair then...it would have saved me a lot of pain and suffering. So easy to use. Worked perfectly. Well worth the $30 and I was able to download and diagnose the issue before buying it. Thank you!
January 5, 2018 1:42 AM
Thanks so much, Sandy!
January 3, 2018 8:11 PM - Reviewing Decipher Backup Repair
HUGE HELP! I recently upgraded from an iphone 5c to a 7 and got the error message that my backup was corrupted or not compatible with my new phone. After trying EVERYTHING I read in forums on how to fix this, someone suggested Decipher. I was skeptical but I downloaded the software and it worked perfectly. I thought at first that it has transferred everything except my contacts and paniced and emailed customer support. Within the hour, Jay (a co-founder), emailed me back with instructions on how to fix it. Luckily, they magically appeared and all was well.
January 3, 2018 10:15 PM
Wow, thanks so much Kristy! We are working hard to make great software programs that are helpful. Your note made our day. Thanks for taking the time, we really appreciate you being a customer. ;-)
January 3, 2018 2:58 AM - Reviewing Decipher Backup Repair
I never post, but Decipher Tools REALLY REALLY REALLY helped me!!! A big thanks to this! I hesitated to pay $30 but im so glad I tried. Worth the money! I was able to restore my back up files in my corrupted backup itunes.. Please dont hesitate to download this.
January 3, 2018 3:38 PM
Great news, Yzah. We're happy that Decipher Backup Repair fixed your corrupt iPhone backup! ;-) We hope you hvae a great rest of your week.
January 2, 2018 8:44 PM - Reviewing Decipher Backup Repair
worked worth the money, thought I was going to lose everything but thank god for this program. I never really write reviews but I'm happy I paid the $30.
January 3, 2018 3:38 PM
We really appreciate the kind words, Chris. Thanks for letting us know!
January 1, 2018 6:13 PM - Reviewing Decipher Backup Repair
It worked!! My iPhone 6S's backup has been repaired and I can back it up in iTunes again. Thanks to your phenomenal customer service, I was able to get back all my photos that I hadn't backed up... and on a holiday, too! Unbelievable software and superb customer support!! Thank you, thank you, thank you!!!
December 29, 2017 4:20 PM - Reviewing Decipher Backup Repair
Thanks for save my life...
December 29, 2017 4:45 PM
Hi Rafael, we see in our system that you bought Decipher Backup Repair. We're really happy to hear the software was helpful in fixing your broken iTunes backup! We hope you have a great rest of your holidays in Brazil! ;-)
December 29, 2017 12:42 PM - Reviewing Decipher Backup Repair
iPhone 6s, iOS 11. Honestly, pretty steep price for something that does one thing and will hopefully only be needed once. I could use a few of the other tools as well but at $40AUD for the repair tool I'm a bit light now.. But it sounds like the cost includes some personal customer service and that guarantee. So hey, it worked for me after hours of trying out things, it worked the first time and I'm back on track in 10 minutes. So I am grateful and it's a good tool. From the looks of things a lot my older photos were corrupted by this encryption bug. Thankyou very much!
December 29, 2017 3:14 PM
Hi Rhys, we're happy to hear that Decipher Backup Repair fixed your corrupt iPhone backup after you spent hours of your time trying other things. Great news and we appreciate you being a customer! Have a great rest of your holiday season!
December 20, 2017 6:59 AM - Reviewing Decipher Backup Repair
I backed up my phone to iTunes then traded in my phone for a new one! When I went to restore the backup onto the new phone, it said it was corrupted! Ugh!!! I was super skeptical but with the money back guarantee....what was there to lose? $30 later, my phone is completely backed up and I couldn’t be happier! (Aside from the thought that maybe apple is in cahoots with decipher!) lol! Why doesn’t apple fix this problem? As it seems a lot of people are having it! Thanks decipher!! Truly saved me!
December 20, 2017 6:53 PM
Hi Christy, we are thrilled that Decipher Backup Repair fixed your corrupt iPhone backup! We love Apple and wish they would solve the problem too, however until that happens we hope our software keeps helping iPhone users like yourself. We hope you have a great rest of your week!
December 20, 2017 5:26 AM - Reviewing Decipher Backup Repair
Took less than a half hour from downloading the Decipher Tools iPhone Backup Restore software to seeing my new device restored with my previously corrupted backup. I am so grateful and cannot recommend Decipher Tools highly enough! This meant the difference between reverting back 12 months vs. 3 when I lost my phone, only had a three-month-old backup and learned it was corrupted. I thought I was doomed, but Decipher Tools came through! Worth the $30 for SURE!
December 20, 2017 6:50 PM
Great news, Lydia! We really appreciate you being a customer and hope you have a great holiday season.
December 20, 2017 2:48 AM - Reviewing Decipher Backup Repair
This honestly works!!!! I wasted my money and bought PhoneRescue and it was a scam, didn't work at all. Then I was reluctant to try DecipherMedia but it was cheap and I really needed my previous backup to restore my iphone and luckily it worked!!!! Thanks so much!!!!
December 20, 2017 6:49 PM
HI Branavan, we're really happy that Decipher Backup Repair fixed your corrput iPhone backup. That made our day and we appreciate you taking the time to let us know! ;-)
December 17, 2017 2:38 PM - Reviewing Decipher Backup Repair
I was truly hopeless.
My record for three years was lost in a flash, and I was dying to die.
Thanks to me, I think I was born anew. Thank you so much.
I really think this program is the best.
I love you.
December 17, 2017 4:38 PM
Hi Daegyeom, we looked up your purchase history and see that you bought Decipher Backup Repair. We're glad that the software repaired your corrupt backup! Thanks for letting us know. ;-)
December 12, 2017 8:30 PM - Reviewing Decipher Phone Refresh
Used this to restore my Apple Watch Activity tracking data - very successfully!!! Thank you so much - i was despairing before i came across this very useful site.
December 12, 2017 10:32 PM
Thanks Gill! We really appreciate it.
December 11, 2017 12:15 AM - Reviewing Decipher Backup Repair
Highly recommend! The software repaired my iPhone backup successfully and all my photos and videos were saved!!! Also, support staff are very helpful and provided clear instructions to me for repairing the back up! Thank you so much for your help!!
December 11, 2017 12:28 AM
Thank YOU Clara! We're grateful to you for letting us know that Decipher Backup Repair was helpful. ;-)
December 10, 2017 8:08 PM - Reviewing Decipher Backup Repair
Get. This. App. I had to unlock my phone, which requires backing it up, wiping it out completely, and restarting it for the phone to get unlocked. I went to restore my backup, and kept getting this "corrupt or incompatible" error message. I went into Apple, they looked me straight in my face and said "look, you did everything right, you did everything you were supposed to, but sometimes, files become corrupt when being written. And there's absolutely nothing we can do about it. Sorry."
I was LIVID!!! Then I started browsing the web for apps that help with this issue, and after trying 3 other ones that failed or were so difficult to operate, I came across Decipher Tools. I was hesitant at first as most people are when it comes to this stuff especially when it requires payment but let me tell you: best 30 dollars I've ever spent. The rewriting of the file process took under 2 minutes, and I had all my files back within 5 minutes! So worth it. Thank you Decipher Tools!!!!
December 10, 2017 8:11 PM
Wow. Thanks, Angel! That makes us really happy that Decipher Backup Repair fixed your corrupt iPhone backup. Thanks for taking the time to let us know. You rock! ;-)
December 10, 2017 7:05 AM - Reviewing Decipher Backup Repair
Please feel free to contact me if you still have worries that this app works or not. It just save me wife’s Iphone twice this year. Franklamcl@hotmail.com. I am in Hong Kong and don’t know anyone in Decipher. But these guys care and I stand for them.
December 10, 2017 6:25 PM
We're really happy the software was helpful, Frank! ;-) Thanks for the kind words.
December 10, 2017 3:48 AM - Reviewing Decipher Backup Repair
Great App! Spent hours trying to restore a replacement iPhone 7plus with a backup done that morning. iTunes said "corrupt or incompatible" over and over and there was only 1 to choose from. Apple was only good for erasing my old phone and nothing else. Purchased Decipher and backup was fixed within minutes and worked perfectly!
December 10, 2017 4:35 AM
That is great news, Russ! We're working hard to make helpful software programs and we are really happy to hear that Decipher Backup Repair did its job. We appreciate you being a customer! Have a great rest of your weekend.
December 9, 2017 2:31 AM - Reviewing Decipher Backup Repair
This WORKS. If you're like me and your husband had their whole life saved on the phone (and not icloud like I assumed he did) and the only backup for his phone was corrupt (which we found out AFTER he sold his phone to ATT), then BUY this. It will save your marriage.
December 9, 2017 5:02 PM
Thanks Ginamarie. We're really glad that Decipher Backup Repair fixed your corrupt iTunes backup! ;-)
December 5, 2017 6:27 PM - Reviewing Decipher Backup Repair
My phone got stolen from me and didn't even know if I backed up but apparently I did and so when I got my new phone and tried restoring it, it said the backup file was corrupt and my heart sank I was so afarid of losing all 10,000 photos I had stored. I went to the Apple Store a couple times and they had no answers until I came across this software, and it was a MIRACLE. Thank you thank you THANK YOU so much Decipher Tools you literally saved so many of my precious memories. Like many people have said, its truly the best $30 I have ever spent.
December 6, 2017 3:34 PM
We are really glad that Decipher Backup Repair was helpful, Samantha! Thanks for taking the time to let us know!
December 5, 2017 7:43 AM - Reviewing Decipher Backup Repair
Decipher came through for me! After having to do a clean start on my iPhone 6+ (due either to a virus or a glitch in new iOS 11), my backup restore refused to work (claiming the file was corrupt). When my first try with Decipher didn't help, I wrote them and Kelly guided me through some steps, including Advanced Repair, which did the trick! I am very satisfied--both with the Decipher Backup Repair program AND the personal help I received.
December 5, 2017 8:46 AM
Great news, Peter. Thanks for letting us know! We really appreciate the kind words.
December 3, 2017 4:09 AM - Reviewing Decipher Backup Repair
I just felt sick to my stomach plugging my new phone up & receiving the error message of a "corrupt" backup. I have a 6 month old daughter and ALL 3,000 of her pictures from birth to yesterday were on this backup. Thank you Thank you THANK YOU from the bottom of my heart! Decipher Backup Repair has saved this momma :) Seriously the best $30.00 I have ever spent!
December 3, 2017 11:08 PM
Wow, thanks so much for the kind words, Allie! We're ecstatic that Decipher Backup Repair fixed your corrupt backup. This made our day! ;-)
November 29, 2017 5:42 AM - Reviewing Decipher Backup Repair
I'm impressed with the fact that the Decipher Backup Repair softeware was able to repair the code and get my backup to the iphone working again. I don;t understand that you get two tries to make the backup work. I used up both licenses because the first time I went through it did not work. The second shot was heard round the world. Backup corruption was eliminated and the Iphone was back in business.. Great work and great tool. Hope I never have to use it again...
November 29, 2017 3:38 PM
Thank you for the kind words! You shouldn't be limited to two tries to make the backup work :) so we took a look at your license, saw an issue, and took care of it. We hope you won't need us again either ;) but should you need DBR, you'll have that additional license activation available waiting for you should you need it!
November 29, 2017 5:13 AM - Reviewing Decipher Backup Repair
First time ever reviewing a product. Amazing. worked like a charm. Only other non corrupt backup I had was from 3 years prior so I would have lost tons of infomation. Real Review. Buffalo Bills havent been to the playoffs since 1999!
November 29, 2017 4:38 PM
Kevin, we're so glad that Decipher Backup Repair fixed your corrupt iPhone backup! ;-) We really appeciate you being a customer. And we hope your Buffalo Bills get back to the super bowl soon. One of us here in the office is still a long time Miami Dolphins fan but we think he has given up hope of the Fins ever getting back to a bowl! :-)
November 28, 2017 2:48 PM - Reviewing Decipher Backup Browser
will I be able to find my deleted snapchat friends with this tool?
November 28, 2017 5:06 PM
Decipher Backup Browser will show you the Snapchat friends list data in a backup. If the backup was made after the friends were deleted, you likely won't see those deleted friends in DBB. You don't need a DBB license to see the full friends list data available - due to the nature of Snapchat data being hard to recover, all of what is available is in the free trial :) https://deciphertools.com/decipher-backup-browser.html
November 27, 2017 10:16 PM - Reviewing Decipher Backup Repair
After stressing out for 2 days, being on the phone for 4 hours with other companies trying to fix my back up, this app has been a LIFESAVER for me.
I was so worried that I would lose thousands of photos and data but thanks to this amazing software and the above and beyond customer service that this company provides, I have not lost one thing from my phone and I couldn't be more thankful that I found this.
November 27, 2017 11:07 PM
We are so happy that Decipher Backup Repair was helpful, Jessica. Thanks for taking the time to let us know!
November 26, 2017 3:58 PM - Reviewing Decipher Backup Repair
This is magic :) I tried to fix my backup for 2 days, but with no chance until I found this application which was perfect.
inaddition of this amazing softwar is the instent support behind it, they was on click a way to give me all support I needed, THANKS ! KEEP IT UP
November 26, 2017 4:13 PM
Thank you, Mohammed! ;-)
November 26, 2017 4:47 AM - Reviewing Decipher Backup Repair
OMG this saved my life. I spent the last 5 hours trying to restore my iphone and I did not want to give up. I didn't want to lose all my photos and contacts. Finally I found your website and it WORKED! so worth it. THANK YOU SO MUCH. I must admit at the beginning I thought this wasn't going to work but it did. So grateful <3
November 26, 2017 3:19 PM
We're grateful for you being a customer, Rainelly! It's great to hear that Decipher Backup Repair was helpful.
November 24, 2017 8:52 PM - Reviewing Decipher Backup Repair
I am trying to think of something to write here that will convince you that this isn't a scam, as these people saved me from losing 12 months of notes, pictures and messages, and I am extremely grateful that they took the time to develop this software. And I honestly think the best piece of evidence I can provide is that this is a Norton shopping guaranteed site - so it's not like your purchase isn't protected. Use a credit card if you are really dubious for the extra purchase protection. Either way, to the men, women, and other at Decipher tools, thank you from the bottom of my heart <3
November 24, 2017 11:18 PM
Thanks for the kind words, Kai. We are really happy that Decipher Backup Repair fixed your corrupt iPhone backup. Yea, we're real people making software that actually works. What a crazy concept, huh? ;-) . We appreciate you being a customer!
November 22, 2017 8:43 AM - Reviewing Decipher Backup Repair
I backed up my iphone 6 like I usually do but this time I was restoring to the new iPhone 8. During the restore process, the backup to my new phone wouldn't work. I had lost everything and was panicking, or so I thought. Fortunately for me, I had Decipher tools and low and behold it worked. No loss on data or anything. Thank you!
November 22, 2017 3:44 PM
This made our day, Joshua. Thanks for letting us know!
November 20, 2017 10:00 PM - Reviewing Decipher Backup Repair
I was skeptical about this product at first but it completely proved me wrong! I purchased an iPhone 8 on Friday 11/17 and when I got home to back my phone up from iTunes it was telling me that my backup from earlier in the day was corrupt and it would not let me restore my new phone. After doing some research I found this and decided to give it a try. I was nervous because after the 1st repair I was still getting an error message. I had to do an Advanced Repair and after doing that I was able to restore my phone with no issues and retrieve all my pictures, messages, and contacts. This is a wonderful software and it's definitely worth the $30!!!
November 20, 2017 10:24 PM
It makes us really happy that Decipher Backup Repair fixed your broken iPhone backup, Danielle! We appreciate the kind words. ;-)
November 18, 2017 2:50 PM - Reviewing Decipher Backup Repair
I didn't think that this really works, but IT WORKS!!! And it saved more than 3.000 pictures!
Thank you so much!!!
November 18, 2017 7:19 PM
Thanks Elena! We appreciate you being a customer and we are happy that Decipher Backup Rerpair was helpful.
November 15, 2017 7:49 PM - Reviewing Decipher Backup Repair
Ok, so this is my first time writing a review for this kind of product. But this software was the only thing that helped me and at a reasonable price!
Long story short, I came into Apple for a touch recognition, but ended up with a wiped out phone, corrupted backup and total disappointment. After spending almost 6 hours in the store, trying to fix the problem by myself (because the three staff members that tried to help me out just disappeared) I gave up and went back home. I surfed the web and found a few softwares that claimed to be able to help out with my corrupted backup problem. Tried a couple, then I found Decipher Tools. Now, what I liked about Decipher Backup Repair (DBR) is, first of all, the price - $30. While other similar softwares were over $60 and some had a subscription. Second of all, and what really caught my eye, is that this software wasn't trying to decipher the backup or bypass iTunes' built in restoration feature. What DBR does is, it shows you what were the problems exactly (e.g. size and title lengths inconsistencies of files), then it fixes it on its own, and most importantly, it injects this fix back into iTunes. So that you'd be able to restore your backup to your phone naturally through iTunes. So yeah, this was my last resort and it worked.
So thank you very much for this helpful tool!
November 15, 2017 8:27 PM
Thanks for the kind words, Yessengerey! We are really happy that Decipher Backup Repair fixed your corrupt iPhone backup. That made our day! ;-)
November 14, 2017 9:02 PM - Reviewing Decipher Backup Repair
Wow what a great product. I was beside myself that I couldn’t back up my new iPhone after backing up to my computer. I had just came back from holidays and thought I had lost all my great pics. As well as contacts etc. Got on the net to find something to help me and came across Decipher and thought I have got nothing to lose so bought it. The first time it didn’t work so I sent an email to the company and within an hour they replied and told me to try a couple of things which I did. Within 1/2 hour I had everything back, was so shocked. I thought I would never get it back !!!
I would highly recommend Decipher to anyone, a fantastic product.
November 15, 2017 6:28 AM
Thanks Cindy! ;-)
November 14, 2017 10:56 AM - Reviewing Decipher Backup Repair
I came across this application just as I was about to give up on recovering my corrupted iTunes backup. I had a lot of photos and videos that were really precious to me and I wasn't prepared to lose them. However, Decipher saved the day!! The application is extremely easy to follow and it was an overall super quick process. Before Decipher I'd tried other backup restore programs that were taking over 1hr to just scan & my laptop couldn't handle it. Decipher took less than 10 minutes (and my laptop survived)!
I couldn't be happier and more relieved to have this program work perfectly and restore my phone to just how it was before. 40GB of phone data could have disappeared forever, but I'm glad I kept looking for solutions and found Decipher. I am so, so grateful for this software and for it allowing me to retrieve everything with absolutely no hassle at all.
Thank you so much! :)
November 14, 2017 6:54 PM
Thanks for the kind words about Decipher Backup Repair, Maia! We are grateful! ;-)
November 14, 2017 2:51 AM - Reviewing Decipher Backup Repair
Decipher tools restored my iphone with 1400 plus business contacts that i thought was gone forever from the iOS11.1 format back too iOS10.3 format 100% even when “Apple” & “viporbit” said it could not been done.
Kelly, you are amazing!!
November 14, 2017 6:56 PM
Thanks Barry! Great news about Decipher Backup Repair solving your issues. Also, all of us here at Decipher Tools agree about Kelly. She's pretty amazing. ;-)
November 11, 2017 10:54 PM - Reviewing Decipher Backup Repair
Finally pikced up my iPhone X today after doing a full backup to iTunes. Didn't test the back and recieved the dreaded failed restore. Spent two hours troubleshooting and decided to purchase this software. Like most I was cynical and figured I was wasting £20. I am very please to say I was wrong. I am now running my iPhone 6S iTunes backup (Windows 10 1709) on my new iPhone X. Thank you Decipher!
November 12, 2017 1:01 AM
Hi Mark, we're really grateful for the kind words about Decipher Backup Repair! More importantly, we're very happy that your iPhone backup is now fixed and your data is safe. Thanks for letting us know! ;-)
November 9, 2017 7:38 PM - Reviewing Decipher Phone Refresh
Finally I could do a fresh start with my iPhone without losing my health and activity data. Worked perfectly on my iPhone 6S with iOS 11.1. Thnx!
November 10, 2017 4:09 PM
Great news, Tomas! Thanks for taking the time to let us know. We appreciate you being a customer!
November 7, 2017 5:36 AM - Reviewing Decipher Backup Repair
Thank yo so much! After returning from the USA my wife's phone had (known) problems reconnecting to our local carrier. But the restore wasn't working...
Decipher Tools worked with me across time zones to fix our problem.
Thanks so much.
November 7, 2017 2:58 PM
Hi Glenn, thanks for letting us know that our Decipher Tools software was helpful. We really appreciate it! ;-)
November 6, 2017 6:17 PM - Reviewing Decipher Backup Repair
Decipher Tools was amazing! They worked with me over three days to work through a very sticky restore problem. Because of them, I have recovered 8 years worth of photos and messages! I highly recommend them for any iPhone data problems!
November 7, 2017 12:17 AM
You are incredibly kind, Eric. We really appreciate it and we're happy that our sofware was helpful!
November 6, 2017 3:36 AM - Reviewing Decipher Backup Repair
I just want to truly thank you guys for developing such a software. I went into store to trade in my Iphone and even told the sales person I didn't need help transferring the contents because I just backed up through iTunes. I went home only to discover that the backup was corrupt or incompatible. I was so depressed beyond words can describe. I blamed myself for not leaving it to the professionals. All the picutres of my kids were all gone, all the imporant notes and messages were gone. I had no luck with Apple nor Icloud. I thought that was it, there was no way I can get all those precious pictures back until I stumbled upon Decipher. I read all the reviews and realized everyone who was in my similar situation had success of restoring their phone. The money-back guarantee definitely made me feel more confident in trying. The inital restore didn't work so I tried the advance repair and bam! I couldn't believe my eyes. Everything was back onto my new Iphone.
I never write any reviews but I just had to for this one. Thank you Decipher team!
November 6, 2017 7:57 AM
Thank you for sharing your story, Sally. We're really glad that Decipher Backup Repair was able to fix your broken iPhone backup and that all your precious data is now safe and sound. Great news!
November 5, 2017 3:20 PM - Reviewing Decipher Backup Repair
It really does work! I am so happy, I actually got all my data back :)
For 3 very long days I thought I had lost my entire data from my iPhone. There was a backup in my iTunes, but iTunes was unable to recover the data from said backup (I think because the day I lost my data I had done several backups already, then cancelled the last auto sync of iTunes and by doing so kind of corrupted the backup data). I found Decipher Tools through a google search and was quite sceptical at first, not wanting to spend money on an unknown program I had just found over the internet. What convinced me were the positive reviews and the money-back guarantee.
I am so very very glad I gave it a chance! I can only recommend this company to anybody struggling with lost phone data or any other issue. I have hardly ever experienced a customer service like this. I could not get "Decipher Backup Repair" to recover all my files directly (I think through a mistake on my side) and messaged the customer support. We exchanged numerous message over the course of the last days, and they replied back almost always immediately to every one of my messages, going into detail and walking me step by step through everything I could try to get my data back.
They had so much patience with my problem, and gave me the feeling that they really cared about resolving my issue, and would not give up on it, when I thought there would be no way to get my data back at this point. The company is seated in the US, and I am from Europe, so I am not entirely sure on the time difference, but here it is Sunday afternoon now, and they messaged me twice today already. Now I finally managed to recover EVERYTHING on my phone with Decipher Backup Repair: all apps are there and arranged as they were before, all settings, notes, photos, contacts, messages, app data...
Thank you Decipher Tools for getting back my data! And for anyone in doubt, give it a try! Considering the price (Decipher Backup Repair in Euros was only about 26€), and considering it ended up working perfectly well, and all the time the company had put into helping me it was more than worth it to have spent that money!
November 5, 2017 8:12 PM
Rebecca, thank you so much! ;-) . We appreciate your patience and we're very happy that Decipher Backup Repair was helpful. Have a great rest of your weekend.
November 4, 2017 6:01 PM - Reviewing Decipher Backup Repair
I was upgrading from my old iPhone 6 to my new iPhone X and got the error that “iTunes could not backup the iPhone (or iPad, iPod touch) because the backup was corrupt or not compatible with the iPhone (or iPad, iPod touch).” I spent a few hours trying to troubleshoot this on my own. I updated my iOS from 11.0 to 11.1. Then I deleted my old backup and ran a completely fresh one. Nothing worked, so I looked for solutions. Many of them are more like extraction tools that replace Apple's backup/restore process through iTunes. I didn't like that idea so much, since Apple's ecosystem is so tightly integrated. Then I found Decipher Tools that solved the common data issues in the backup itself, and could work with encrypted backups. It worked like a charm and now I'm up and running on my new iPhone X! While I wasn't thrilled about spending $30 to migrate, I AM thrilled that someone built this customized niche solution for this problem. Don't really know how else I would have done it. Thanks!
November 4, 2017 7:15 PM
Wow... thanks for letting us know about everything you went through, Andy! We're glad Decipher Backup Repair fixed your corrupt iPhone backup and that all your data is now safe and sound. Great news! ;-)
November 4, 2017 1:07 AM - Reviewing Decipher Backup Repair
I stupidly factory reset my phone before backing it up. By the time i had the error that it was "corrupt backup", it was too late. I didn't have anyway of restoring all my information, decipher tools was a life saver and saved me so many tears.
November 4, 2017 3:33 PM
Hi MIke, we're so glad Decipher Backup Repair was helpful. Have a great weekend!
November 3, 2017 8:50 AM - Reviewing Decipher Backup Repair
When a seagull knocked my phone into San Francisio bay and the backup failed to restore to my new phone I thought that was it. I tried some other software but that all failed to restore. This worked like a dream. The best thirty bucks I ever spent.
November 3, 2017 1:51 PM
Hi Malcolm, we're grateful for you letting us know that Decipher Backup Repair fixed your corrupt iPhone backup. Great news! Also, we're based here in San Francisco and we apologize for our seagulls! ;-)
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