How to Recover a Forgotten Photo Vault PIN

Kelly Heffner Wilkerson

Categories: iPhone | View Comments

Tutorial for how to recover a forgotten Photo Vault PIN passcode.

A while ago, we wrote a post about recovering a forgotten restrictions passcode. That got me thinking about other popular passcodes that don't have a built-in recovery mechanism. Then a customer emailed me that they forgot their Photo Vault passcode!

It turns out that for Photo Vault versions prior to early 2019, the Photo Vault passcode is stored in the backed up preference files, and it's easy to get out of an iPhone/iPad/iPod backup. After early 2019, the Photo Vault PIN is stored more securely in the iPhone keychain, and encrypted into the backup. Decipher Backup Browser can recover the Photo Vault PIN passcode from an iTunes backup for all current versions of the Photo Vault app.

The free trial of Decipher Backup Browser will allow you to recover your Photo Vault PIN. You don't need to purchase a license code to recover the Photo Vault passcode.

Download Decipher Backup Browser and make a backup of the iPhone with the Photo Vault PIN/passcode you need to get.

Download Decipher Backup Browser

How to Recover a Forgotten Photo Vault PIN

Read and follow these steps to recover your Photo Vault PIN passcode:

  1. Click on the backup of your iPhone in the left column of Decipher Backup Browser. If you don't see your iPhone in the left column, you'll need to make a backup of your iPhone in iTunes

  2. Select "Photo Vault Passcode" from the center column.

  3. Your Photo Vault PIN will show in the right column.

Important notes:

  • If you have changed your PIN in the past, you may see multiple PINs listed. Your current PIN should be the one shown with the most recent date.

  • Decipher Backup Browser can recover a Photo Vault passcode from encrypted backups and not encrypted backups. If your backup is encrypted, you may see your PIN listed twice: once for the PIN stored in the keychain and once for the PIN stored via other files in the Photo Vault backup.

Decipher Backup Browser recovering a forgotten Photo Vault PIN.

If you need to save/recover photos and videos from Photo Vault from an iPhone backup, you may find this tutorial for recovering Photo Vault photos helpful also!


0 Comments



Rockpot Ranger

Rockpot Ranger April 4, 2019

hello I cannot see the vault app

Kelly HW

Kelly HW April 4, 2019

Hi Rockpot,

Was the Photo Vault app installed on the iPhone at the time that the backup was made? And, was the backup finished in iTunes at the time you ran Decipher Backup Browser?

Feel free to reply here, or reach out directly to our support via this contact form https://deciphertools.com/s...

Syed Affan

Syed Affan April 4, 2019

Hello Kelly, I have been trying to recover my 4 digit password of photo vault PIN. Please help me retrieve it. After backing up my device and following the below instructions I got as no PIN stored.
Followed by the below feedback.
We hope you appreciate full access to your Photo Vault passcode within the free trial of Decipher Backup Browser.

Please help!!!!

Kelly HW

Kelly HW April 4, 2019

Hi Syed,

Thanks for your comment here. I'll be taking a look at this today. I have a few followup questions:

* Is the backup you're looking at from an older iOS device or from a current one?

* Was the photo vault PIN set up in the app at the time this backup was made?

Syed Affan

Syed Affan April 4, 2019

Thank you very much for the response Ma’m.

1. I’m actually not looking for a back up. I’m using iPhone 7 with the latest OS. I have actually forgotten my PIN of photo vault. All though I have the app right now but I cannot access it because of forgetting the PIN. I have not added the recovery email as well.

2. No the photo vault PIN wasn’t set up at the time of backup made.

I hope you will try to resolve my issue and help me retrieve my password. I will be very much thankful to you. Please!

Kelly HW

Kelly HW April 4, 2019

Hi again Syed,

If the PIN wasn't set up at the time the backup was made, that is the reason that Decipher Backup Browser can't find the PIN in the backup. There's no PIN to find :)

I'd like to make sure I understand the situation properly though. Is Photo Vault on your iPhone now asking you for the PIN? Or is it a fresh install with no PIN set up? It sounds like it's a fresh install with no PIN set up, but in that case, it's not clear to me where you would use the old PIN?

Syed Affan

Syed Affan April 4, 2019

Hello Kelly,

Thanks again! The situation right now is I’m being a user of photo vault App since so many years. And it’s not a fresh install. I have more than 4GB of files in it. I forgot my PIN which I changed before 6 months.

Now, the files are available and I cannot access just because I forgot my PIN. I need your help to retrieve my PIN.

Thanks!

Kelly HW

Kelly HW April 4, 2019

Hi again Syed,

I'll be following up via email with a debugging version of Decipher Backup Browser shortly so we can dig in a bit to the underlying issue.

Also, do you see a "Photo Vault Folders Passcode" section in addition to the Photo Vault Passcode section in DBB? If so, are there passwords listed in there?

Syed Affan

Syed Affan April 4, 2019

Hi Kelly,

Thanks again!
Yes, I could see the photo vault pass code section and it is mentioned as NO PIN STORED.

Kelly HW

Kelly HW April 4, 2019

Just followed up with you via email with a new version of the program to try. Should show the PIN set up in the latest versions of Photo Vault. As my email says as well, this new location requires the iTunes backup to be encrypted.

cranch

cranch April 4, 2019

i am also having this same issue on the latest DBB

Kelly HW

Kelly HW April 4, 2019

Hi cranch,

Can you send us an email through our support page, so that we can followup with some questions?

https://deciphertools.com/s...

Jim Johnson

Jim Johnson September 9, 2018

https://uploads.disquscdn.c... Hello Kelly,
Downloaded the browser. I even paid for it. This is for an iPad. I don't see the photo vault or photo vault pass code anywhere. Please see my picture.

Kelly HW

Kelly HW September 9, 2018

Hi Jim, Thanks for the clarifying screenshot! That backup looks incomplete/unfinished or corrupt/broken unfortunately. Here's what I'd recommend:

1) If the backup is still going in iTunes (or was still going in iTunes) when you ran DBB, try DBB again now that the backup completed.

2) If the backup looks like it's finished in iTunes, we should delete or rename that backup and have iTunes make the backup again from scratch. There's steps for that on this page https://deciphertools.com/b... ("Corrupt Backup, Can't Back Up - Fix #2: Delete the old backup manually.") Be sure to wait for iTunes to finish making the backup before running Decipher Backup Browser. :)

Haytham ibrahim

Haytham ibrahim September 9, 2018

what if i forget the password for the app itself? there is any way to get it back?

Kelly HW

Kelly HW September 9, 2018

Hi Haytham,

Are you referring to forgetting the iPhone backup password that Decipher Backup Browser is asking for? If so, this other article may be helpful! https://deciphertools.com/s...

Rockpot Ranger

Rockpot Ranger April 4, 2019

hello I cannot see the vault app

Kelly HW

Kelly HW April 4, 2019

Hi Rockpot,

Was the Photo Vault app installed on the iPhone at the time that the backup was made? And, was the backup finished in iTunes at the time you ran Decipher Backup Browser?

Feel free to reply here, or reach out directly to our support via this contact form https://deciphertools.com/s...

Syed Affan

Syed Affan April 4, 2019

Hello Kelly, I have been trying to recover my 4 digit password of photo vault PIN. Please help me retrieve it. After backing up my device and following the below instructions I got as no PIN stored.
Followed by the below feedback.
We hope you appreciate full access to your Photo Vault passcode within the free trial of Decipher Backup Browser.

Please help!!!!

Kelly HW

Kelly HW April 4, 2019

Hi Syed,

Thanks for your comment here. I'll be taking a look at this today. I have a few followup questions:

* Is the backup you're looking at from an older iOS device or from a current one?

* Was the photo vault PIN set up in the app at the time this backup was made?

Syed Affan

Syed Affan April 4, 2019

Thank you very much for the response Ma’m.

1. I’m actually not looking for a back up. I’m using iPhone 7 with the latest OS. I have actually forgotten my PIN of photo vault. All though I have the app right now but I cannot access it because of forgetting the PIN. I have not added the recovery email as well.

2. No the photo vault PIN wasn’t set up at the time of backup made.

I hope you will try to resolve my issue and help me retrieve my password. I will be very much thankful to you. Please!

Kelly HW

Kelly HW April 4, 2019

Hi again Syed,

If the PIN wasn't set up at the time the backup was made, that is the reason that Decipher Backup Browser can't find the PIN in the backup. There's no PIN to find :)

I'd like to make sure I understand the situation properly though. Is Photo Vault on your iPhone now asking you for the PIN? Or is it a fresh install with no PIN set up? It sounds like it's a fresh install with no PIN set up, but in that case, it's not clear to me where you would use the old PIN?

Syed Affan

Syed Affan April 4, 2019

Hello Kelly,

Thanks again! The situation right now is I’m being a user of photo vault App since so many years. And it’s not a fresh install. I have more than 4GB of files in it. I forgot my PIN which I changed before 6 months.

Now, the files are available and I cannot access just because I forgot my PIN. I need your help to retrieve my PIN.

Thanks!

Kelly HW

Kelly HW April 4, 2019

Hi again Syed,

I'll be following up via email with a debugging version of Decipher Backup Browser shortly so we can dig in a bit to the underlying issue.

Also, do you see a "Photo Vault Folders Passcode" section in addition to the Photo Vault Passcode section in DBB? If so, are there passwords listed in there?

Syed Affan

Syed Affan April 4, 2019

Hi Kelly,

Thanks again!
Yes, I could see the photo vault pass code section and it is mentioned as NO PIN STORED.

Kelly HW

Kelly HW April 4, 2019

Just followed up with you via email with a new version of the program to try. Should show the PIN set up in the latest versions of Photo Vault. As my email says as well, this new location requires the iTunes backup to be encrypted.

cranch

cranch April 4, 2019

i am also having this same issue on the latest DBB

Kelly HW

Kelly HW April 4, 2019

Hi cranch,

Can you send us an email through our support page, so that we can followup with some questions?

https://deciphertools.com/s...

Jim Johnson

Jim Johnson September 9, 2018

https://uploads.disquscdn.c... Hello Kelly,
Downloaded the browser. I even paid for it. This is for an iPad. I don't see the photo vault or photo vault pass code anywhere. Please see my picture.

Kelly HW

Kelly HW September 9, 2018

Hi Jim, Thanks for the clarifying screenshot! That backup looks incomplete/unfinished or corrupt/broken unfortunately. Here's what I'd recommend:

1) If the backup is still going in iTunes (or was still going in iTunes) when you ran DBB, try DBB again now that the backup completed.

2) If the backup looks like it's finished in iTunes, we should delete or rename that backup and have iTunes make the backup again from scratch. There's steps for that on this page https://deciphertools.com/b... ("Corrupt Backup, Can't Back Up - Fix #2: Delete the old backup manually.") Be sure to wait for iTunes to finish making the backup before running Decipher Backup Browser. :)

Haytham ibrahim

Haytham ibrahim September 9, 2018

what if i forget the password for the app itself? there is any way to get it back?

Kelly HW

Kelly HW September 9, 2018

Hi Haytham,

Are you referring to forgetting the iPhone backup password that Decipher Backup Browser is asking for? If so, this other article may be helpful! https://deciphertools.com/s...