Where Are iPhone Backups Stored on My Computer?

Kelly Heffner Wilkerson

Categories: iTunes, iPhone | View Comments

You may need to access the files for your iPhone/iPad/iPod Touch backups on your computer in order to delete or rename them.

Each backup of a device is typically named by the unique device identifier (UDID). You can find your device's UDID by clicking on the Serial Number field in iTunes (which will switch it to your device identifier.) Some folders will have a date/time stamp after the UDID as well.

If you're using an iPhone XS or XS Max, iTunes won't show you your UDID, so you'll need to use one of our other methods to get your UDID on Windows and Mac here.

macOS

On a Mac your backups are in /Users/your username/Library/Application Support/MobileSync/Backup.

  • Open Finder, and select the “Go” menu at the top of the screen. Hold the Option key, and select the “Library” menu option from the Go menu. (On OSX Lion and above, Library will only appear with the Option key held.)
  • From Library, navigate to Application Support -> MobileSync -> Backup.

Windows

On Windows, your backups are stored in *your user account data folder*\Application Data\Apple Computer\MobileSync\Backup. The user account data location varies for different versions and configurations of Windows.

  • Windows 8 and 10: In the Windows search bar type %appdata% (with the percents) and press return/enter. A file browser window will open to the Application Data folder.
  • Windows 7, Vista, XP: From the start menu, select Run. In the run box, type %appdata% (with the percents) and press return/enter. A file browser window will open to the Application Data folder.
  • From there, navigate to Apple Computer -> MobileSync -> Backup.

Update May 18, 2018: There is now a version of iTunes available in the Microsoft Store as well as from the Apple website. If you installed iTunes from the Microsoft Store for Windows 10, then your backups are stored in a slightly different location.

Windows 10 (iTunes from the Microsoft Store)

  • In the Windows search bar paste %userprofile%\Apple\MobileSync\Backup and press return/enter. A file browser window will open to the iTunes backups folder.

I'd be remiss if I didn't say: Make sure you know what you're doing before you muck around in your iTunes backups :)


2 Comments



AnnFairfax

AnnFairfax December 12, 2018

I have a new phone and want to restore the data from my old phone onto it. But, I had to reinstall Itunes, and now it says the phone has never been backed up. I found the backup file on my computer, but how do I make it visible in itunes so I can put it on my new phone?

Kelly HW

Kelly HW December 12, 2018

Hi Ann,

Are you on Windows 10 by chance? (If not, what operating system are you running?) My hunch is that the original backup was made on iTunes downloaded directly from Apple, but now you're running iTunes from the Microsoft Windows 10 store (or the reverse). In which case, we may have to manually move your backups from %appdata%\Apple Computer\MobileSync\Backup to %userprofile%\Apple\MobileSync\Backup (or the reverse) if you have both folders. Do you remember where you installed iTunes from (downloading from the Apple website or Microsoft Windows 10 Store) when you just reinstalled it?

ASHOK GOYAL

ASHOK GOYAL June 6, 2018

my iphone is blocked by ur system because i have put a password with my finger to lock it
not to be used by my grand son
when i was not at home my grand son who is about 7 tryied with other password so many times to unlock my i phone 6 +
but got blocked
pls let me know how to un block it
i have also purchase i cloud storage 50 gb
i have itunes user id and password
thanks

ashok goyal

Decipher Tools Software

Decipher Tools Software June 6, 2018

Decipher TextMessage won't ever block your phone. ;-) If you chose to encrypt your phone via iTunes in the past with a password, you would need to know the password to un-encrypt the backup. We have info on that in our FAQ should it help: https://deciphertools.com/s...