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News about all things iOS, especially backup, recovery, and forensics. Upcoming features for Decipher TextMessage, Decipher Backup Repair, Decipher VoiceMail, and Decipher Backup Browser.


How to Recover a Corrupt iPhone Backup

Kelly Wilkerson | | categories: data recovery, itunes, iphone | View Comments

This blog post is all about fixing the error iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored. If you're getting an error while making a backup, then this other post will be more helpful.

I know all too well that heart-wrenching moment when an iPhone, iPad, or iPod Touch backup restore fails. "Are all of my precious photos gone?" "I thought I was being good by making the backup!" "What now?"

The "What Now?" usually involves contacting Apple, playing with cables and trying to restore a few more times, getting frustrated, and then searching online. If you're here reading this, you're likely wondering if Decipher Backup Repair really works, and how we can fix your broken backup if you've already contacted support and nothing helped.

The short answer is: we love solving those problems that fall through the cracks! As part of our work on Decipher Backup Repair, we chase down all of the various sources of corrupt and broken backups that cause an error when you try to restore them in iTunes. We then construct ways to recover from these errors in the best way possible, so that you get a repaired backup that restores to your iOS device and you get your precious data back. We're always working and making updates to Decipher Backup Repair to quickly support new issues we and our customers see. If you want to learn a little bit more about us, you can click here.

For today's blog post, I wanted to share a quick tutorial on how to use Decipher Backup Repair to recover from a corrupt or incompatible backup error message in iTunes. Watch our video, or follow the steps below.


Step 1: Download the free trial of Decipher Backup Repair from our website.

Step 2: Install and run Decipher Backup Repair. The program will scan your iTunes backup folder automatically and show you all of the whole and partial backups available to fix.

Step 3: Select a backup, and Decipher Backup Repair will walk you through evaluating and locating issues in your backup that are causing the restore to fail.

Step 4: The free trial version of Decipher Backup Repair will give you an overview of what we found wrong in the backup. To complete the corrections and get a repaired version of your backup to restore in iTunes, you'll need to purchase and enter a license code.

You can read more about Decipher Backup Repair on our website, and if you have questions leave us a comment below or contact us through our support page.