Decipher Tools Blog

News about all things iOS, especially backup, recovery, and forensics. Upcoming features for Decipher TextMessage, Decipher Backup Repair, Decipher VoiceMail, and Decipher Backup Browser.


How to Recover a Broken or Corrupt iPhone Backup

Kelly Wilkerson | | categories: data recovery, iphone | View Comments

Working on Decipher Backup Repair, I know all too well that heartwrenching moment when an iPhone, iPad, or iPod Touch backup restore fails. "Are all of my precious photos gone?" "I thought I was being good by making the backup!" "What now?" Thankfully, I get to spend my time on the much nicer side of that moment: helping people recover from the bugs, glitches, and other sorts of weird stuff that cause backup errors, so the backups work again and the data gets restored!

As part of our work on Decipher Backup Repair, we chase down all of the various causes of corrupt backups, and backups that cause a "disconnected" message in iTunes. We then invent ways to recover from these errors as best as possible, so that you get a backup that restores to your iOS device and you get your precious data back.

Today's blog post is a quick tutorial on how to use Decipher Backup Repair for iPhone, iPad, and iPod Touch backup recovery. Watch our video, or follow the steps below.

  1. Download the free trial of Decipher Backup Repair from our website.

  2. Install and run Decipher Backup Repair. The program will scan your iTunes backup folder automatically and show you all of the whole and partial backups available.

  3. Select a backup, and Decipher Backup Repair will walk you through evaluating and locating issues in your backup that are causing it not to restore.

You can read more about Decipher Backup Repair on our website, and if you have questions leave us a comment below or contact us through our support page.