Jay W.

Jay heads up the Decipher Tools UI / UX design team. He has over twenty years design experience and designed some of the first apps commercially available in the Apple App Store. When he’s not on the computer or pushing pixels to achieve a better product experience for our programs he might be the really tall guy standing in front of you at an indie-rock concert.

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How To Back Up iPhone Text Messages Before Updating to iOS 12

in iTunes, iPhone

Introduction At the recent WWDC conference, Apple announced that iOS 12 will be released sometime in the Fall of 2018. Whether you are planning to install iOS 12 on your [... Read more about How To Back Up iPhone Text Messages Before Updating to iOS 12]


A Parents Guide to Monitor and Track the iPhone Apps Used by your Child or Teen

in iTunes, iPhone

Overview Decipher Screen Time is a new desktop program that helps parents monitor what specific iPhone apps their children use most often and also the amount of time their child [... Read more about A Parents Guide to Monitor and Track the iPhone Apps Used by your Child or Teen]


Documenting Text Messages for Trial or Legal Matters

in iPhone

Attorneys and clients often find themselves needing to accurately document and print text messages for court or legal proceedings. Each year there are millions more legal cases where text messages [... Read more about Documenting Text Messages for Trial or Legal Matters]


Backup and Save iPhone Text Messages to Computer • Mac or Windows

in iTunes, iPhone

Background and Goal There usually comes a time in most iPhone users lives when they suddenly have a need to save an important text message exchange with family, friends, or [... Read more about Backup and Save iPhone Text Messages to Computer • Mac or Windows]


How to Make Text Messages Private on iPhone

in iTunes, iPhone

In 2018 the privacy of our data is one of the most challenging tasks to maintain and wrap one's brain around. The recent news and thorough New York Times article [... Read more about How to Make Text Messages Private on iPhone]


iPhone Backup Corrupt or Not Compatible Error

in iTunes, iPhone, Corrupt iPhone Backup

iPhone backup corrupt error and the answer to solve the issue Problem: "I'm trying to restore my iPhone backup and I'm getting an error message that says "iTunes could not [... Read more about iPhone Backup Corrupt or Not Compatible Error]


A Lawyer’s Guide to Managing Client Text Messages

in iTunes, iPhone

Best Practices For Lawyers to Manage Text Messages From Clients In today’s legal world, attorneys and lawyers are faced with the challenging task of whether to engage with clients via [... Read more about A Lawyer’s Guide to Managing Client Text Messages]


Guide to Printing iPhone Text Messages

in iTunes, iPhone

How do I print text messages from my iPhone? "I have lots of text messages from business colleagues that I need printed out for both personal and legal purposes. How [... Read more about Guide to Printing iPhone Text Messages]


Steps to make an SMS Backup

in iTunes, iPhone

How do I make an SMS backup on my Windows or Mac Computer? "I have over a thousand text messages on my iPhone from friends, family, and business colleagues. Is [... Read more about Steps to make an SMS Backup]


Saving Text Messages to Computer - Tutorial for Mac and Windows

in iPhone

Tutorial Goal This tutorial will give you a quick step-by-step guide on how to save and export your text messages and attachments (photos/videos) from your iPhone to your computer. After [... Read more about Saving Text Messages to Computer - Tutorial for Mac and Windows]


Steps on How to Fix a Corrupt iPhone Backup that is not Compatible

in iTunes, iPhone, Corrupt iPhone Backup

Goal: To fix and repair the iTunes error message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored. [... Read more about Steps on How to Fix a Corrupt iPhone Backup that is not Compatible]


How to Recover Lost iPhone Photos from an iTunes Backup

in iTunes, iPhone

Today's Decipher Tools tutorial tip is designed to help any iPhone user quickly search their iTunes backups on their computer to see if lost or deleted photos are recoverable. Every [... Read more about How to Recover Lost iPhone Photos from an iTunes Backup]


Steps to Save iPhone Text Messages on Mac or Windows

in iTunes, iPhone

If you are reading our Decipher Tools quick tutorial tip it's probably because you have text messages on your iPhone that you need to transfer to your computer. Let's dive [... Read more about Steps to Save iPhone Text Messages on Mac or Windows]


Quick Tip - Steps to fix iTunes could not restore iPhone because backup was corrupt or not compatible error

in iTunes, Data Recovery, iPhone, Corrupt iPhone Backup

If you are getting an error message while trying to restore your iPhone backup then our Decipher Tools quick tip should be helpful. Note: This tip is NOT if you [... Read more about Quick Tip - Steps to fix iTunes could not restore iPhone because backup was corrupt or not compatible error]


How to save iPhone text messages to Mac - Quick guide

in iTunes, Data Recovery, iPhone

Here is a quick step-by-step guide on how to save iPhone text messages to your Mac desktop or laptop computer. These steps will work with iOS 11, iOS 10, iOS [... Read more about How to save iPhone text messages to Mac - Quick guide]


How to Save / Print iPhone Text Messages with the Name and Contact on Every SMS Message

in iPhone

Today's tutorial is a how-to-guide that will help you save iPhone text messages to your computer with the contact listed on each individual text message. This is especially useful for [... Read more about How to Save / Print iPhone Text Messages with the Name and Contact on Every SMS Message]


iOS 11 Update - Recover lost or deleted photos that were erased after upgrading to iOS 11

in iTunes, iPhone, iOS 11

Upgrading your iPhone or iPad to the newly released iOS 11 can be both exciting and a bit terrifying at the same time. It's a thrill to download Apple's newest [... Read more about iOS 11 Update - Recover lost or deleted photos that were erased after upgrading to iOS 11]


Upgrading to iOS 11 - Tips to Make Sure Your Text Messages and iMessages are Backed Up

in iTunes, iPhone, iOS 11

Apple's iOS 11 is due out on September 19 and it's a free upgrade for all iOS users. A few of the new features in iOS 11 include: Siri Improvements [... Read more about Upgrading to iOS 11 - Tips to Make Sure Your Text Messages and iMessages are Backed Up]


A Parent's Guide to Monitoring and Saving Your Child's iPhone Text Messages

in iPhone

Parenting is a tough task today in the ever-changing world of social media and ubiquitous mobile devices. It's estimated that 91% of teens worldwide are actively texting everyday. Feelings about [... Read more about A Parent's Guide to Monitoring and Saving Your Child's iPhone Text Messages]


My iPhone Voice Memos Won’t Sync! - How to Save Voice Memos to Computer

in iTunes, iPhone

For anyone who uses Apple’s free Voice Memos app on their iPhone or iPad to save recordings, you will often notice that when you sync or backup your device via [... Read more about My iPhone Voice Memos Won’t Sync! - How to Save Voice Memos to Computer]


Can I recover deleted text messages that I've erased from my iPhone?

in Data Recovery, iPhone

We often have iPhone users write to us asking if there is a way to recover deleted text messages or iMessages from their iPhone or iPad. The answer is "it [... Read more about Can I recover deleted text messages that I've erased from my iPhone?]


How to view all photos in my iPhone backup on Mac or Windows

in Data Recovery, iPhone

Sometimes pictures on your iPhone get deleted or go missing and, even with a lot of searching, it can still be difficult to find the lost photos on your devices. [... Read more about How to view all photos in my iPhone backup on Mac or Windows]


Recover Deleted or Lost iPhone Call History

in Data Recovery, iPhone

Access your iPhone call history logs from your iTunes backup As most iPhone users are aware, each time you make a call on your phone, a record of that call [... Read more about Recover Deleted or Lost iPhone Call History]


Saving iPhone voicemails from a family member who has died

in iPhone

Can I export voicemails from a loved one who has passed away? The death of a loved one always brings with it an overwhelming amount of emotions and sadness. There [... Read more about Saving iPhone voicemails from a family member who has died]


Telstra iPhone Users - How to save text messages / recover deleted text messages

in Data Recovery, iPhone

Tips for Australian iPhone users - How to save text messages Australia’s population in 2017 is hovering around 23 million mark. The country has currently has approximately 3 million iPhone [... Read more about Telstra iPhone Users - How to save text messages / recover deleted text messages]


How to transfer / make a separate backup copy of your text messages on your PC

in iPhone

Have you ever needed to save iPhone text messages to your computer in order to print them out? Perhaps you want to transfer your text messages or iMessages so that [... Read more about How to transfer / make a separate backup copy of your text messages on your PC]


How Police and Law Enforcement save / access text messages and recover deleted SMS messages

in Data Recovery, iPhone

In recent years law enforcement agencies of all types (Local and State Police, FBI, CIA, Homeland Security) need to regularly access and save text messages for the purpose of evidence, [... Read more about How Police and Law Enforcement save / access text messages and recover deleted SMS messages]


Preserving Text Messages of a Loved One Who Has Passed Away

in iTunes, iPhone

One of the most difficult and profound things in life to go through is the death of a loved one. Whether that person happens to be your mother, father, brother, [... Read more about Preserving Text Messages of a Loved One Who Has Passed Away]


How to Export iPhone Text Messages as a PDF Document

in iPhone

Since we do a lot of work with iPhone data, we're often asked how to save text messages and iMessages as a PDF. You may want to archive your text [... Read more about How to Export iPhone Text Messages as a PDF Document]


Divorce or Separation Process - Instructions to Save and Print Text Messages

in iPhone

Anyone who has been through a divorce or separation knows that it’s one of the most stressful circumstances that any individual can experience during the course of their lifetime. Even [... Read more about Divorce or Separation Process - Instructions to Save and Print Text Messages]


How Senators and Congressmen Save and Manage Their iPhone Text Messages

in iPhone

An increasing number of juristictions require politicians, lobbyists, and other governement officials to accurately document and save all mobile message communications. Whenever there is any political investigation or Washington D.C. [... Read more about How Senators and Congressmen Save and Manage Their iPhone Text Messages]


Do UK Mobile Networks let me save or export my iPhone text messages?

in iPhone

Here at Decipher Tools Headquarters, we often receive emails from iPhone users in the United Kingdom inquiring whether their mobile phone network or carrier backs up or saves copies of [... Read more about Do UK Mobile Networks let me save or export my iPhone text messages?]


Switching from iPhone to Android - How to Securely Save your iPhone Text Messages and Transition Off of iMessage

in iPhone

Switching from iPhone to Android? Here is how to save all your iPhone text message to your computer before you change devices. We've gotten many emails over the last few [... Read more about Switching from iPhone to Android - How to Securely Save your iPhone Text Messages and Transition Off of iMessage]


Upgrading iPhone to iOS10 - Tips to Ensure Your Text Messages are Backed Up

in iPhone

Each year when Apple releases a major iPhone update many people lose data during the upgrade. Apple officially released iOS 10 to consumers today. Let's make sure you’ve backed up [... Read more about Upgrading iPhone to iOS10 - Tips to Ensure Your Text Messages are Backed Up]


How to Make an iPhone Backup on your Windows or Mac Computer

in iTunes, iPhone

Each week and month that goes by we accumulate more and more SMS text messages and iMessages on our iPhones and iPads. Many people never back up their devices and [... Read more about How to Make an iPhone Backup on your Windows or Mac Computer]


Restore Your Sluggish iPhone as New Without Losing Your Data!

in iPhone

Here at the Decipher Tools office in San Francisco we often receive emails from iPhone users who say that their iPhone is sluggish, buggy, or performing poorly. The question these [... Read more about Restore Your Sluggish iPhone as New Without Losing Your Data!]


Upgraded to iOS9 and All my Photos Were Deleted

in Development, iPhone

If you just upgraded to iOS9 and during the process some of your important pictures or videos were deleted, here are three quick and easy steps to see if your [... Read more about Upgraded to iOS9 and All my Photos Were Deleted]


Three Quick Tips to Ensure You Don't Lose Important iPhone Data When Upgrading to iOS 9

in Development, iPhone

Each year when Apple releases a new iOS, we receive emails from frustrated iPhone users asking for help after losing their text messages, photos, notes, and iPhone contacts. Below are [... Read more about Three Quick Tips to Ensure You Don't Lose Important iPhone Data When Upgrading to iOS 9]


Recover Lost or Deleted iPhone Photos

in iPhone

Instantly search your iPhone backup for deleted pictures. Accidentally deleting photos on your iPhone is not a fun experience, especially when the pictures are irreplaceable photos of family, friends, loved [... Read more about Recover Lost or Deleted iPhone Photos]


Upgrading to the New iPhone 6 — How to Securely Back Up and Save your iPhone Text Messages

in iPhone

In the coming days Apple is set to launch the new iPhone 6. Awesome! Many users will be taking the plunge and purchasing a new iPhone 6, only to find [... Read more about Upgrading to the New iPhone 6 — How to Securely Back Up and Save your iPhone Text Messages]